Luxury Client Experience & Market Insights Student International Business Student with experience in luxury retail, client experience, and market research. I have worked in multicultural environments, supporting international clients, conducting market analysis, and contributing to luxury brand operations. My background combines analytical thinking, strong communication skills, and a passion for business, strategy, and customer experience. Fluent in French and English, with additional knowledge of Chinese, Italian, and Arabic, I enjoy working on projects involving market research, business development, customer experience, luxury brands, and cross-cultural communication. I am reliable, detail-oriented, and eager to contribute to impactful projects while continuing to develop my professional expertise.

Lily Yasmine Abdou Mies

Luxury Client Experience & Market Insights Student International Business Student with experience in luxury retail, client experience, and market research. I have worked in multicultural environments, supporting international clients, conducting market analysis, and contributing to luxury brand operations. My background combines analytical thinking, strong communication skills, and a passion for business, strategy, and customer experience. Fluent in French and English, with additional knowledge of Chinese, Italian, and Arabic, I enjoy working on projects involving market research, business development, customer experience, luxury brands, and cross-cultural communication. I am reliable, detail-oriented, and eager to contribute to impactful projects while continuing to develop my professional expertise.

Available to hire

Luxury Client Experience & Market Insights Student

International Business Student with experience in luxury retail, client experience, and market research. I have worked in multicultural environments, supporting international clients, conducting market analysis, and contributing to luxury brand operations. My background combines analytical thinking, strong communication skills, and a passion for business, strategy, and customer experience.

Fluent in French and English, with additional knowledge of Chinese, Italian, and Arabic, I enjoy working on projects involving market research, business development, customer experience, luxury brands, and cross-cultural communication. I am reliable, detail-oriented, and eager to contribute to impactful projects while continuing to develop my professional expertise.

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Language

French
Fluent
English
Fluent
Chinese
Intermediate
Italian
Intermediate
Arabic
Intermediate
Spanish; Castilian
Intermediate
German
Beginner

Work Experience

Pre-University Program Participant at Boston University
May 1, 2020 - February 1, 2021
Participated in a Boston University pre-university program focused on Politics, Economics, and international business. Gained experience in cross-cultural communication, language study, and leadership development; engaged in sports (tennis, skiing) and team projects.
Intern - Chinese Desk Research & Insights at Cartier International
November 1, 2022 - November 1, 2024
Internship in Chinese Desk Research & Insights; conducted desk research, contributed to market insights, and supported charity work including elderly assistance during COVID-19. Developed cross-cultural communication and analytical skills; collaborated with international peers.
VIP Concierge / Luxury Retail Experience at Rue de la Paix, Paris (Luxury Retail)
April 1, 2026 - June 1, 2026
Welcomed international clients in a high-end luxury retail setting; managed VIP guest experiences and logistics, supported in-store operations, and ensured exceptional service quality. Prepared pre-sales tools, coordinated boutique supplies, and delivered personalized customer service.
Boutique Sales & Client Services at Luxury Retail Boutique, Paris
April 1, 2026 - June 30, 2026
Welcomed and assisted an international clientele in a luxury retail environment; managed in-store client experience, hospitality services, and personalized customer support; supported sales advisors with luxury packaging, warranty certificates, and quality checks; oversaw personalization and after-sales services (engraving, leather embossing, jewelry cleaning, watch adjustments); contributed to daily boutique operations and ensured Maison standards for presentation, service quality, and client experience.

Education

Swiss Federal Matura at Swiss Federal Matura
September 1, 2018 - June 1, 2025
Pre-university program in Politics & Economics at Boston University
September 1, 2026 - June 1, 2030
High Performance Leadership Program at IMD Business School
January 11, 2030 - May 24, 2026
Hospitality & Service Program at EHL Hospitality Business School
January 11, 2030 - May 24, 2026

Qualifications

Intensive Leadership Training
January 11, 2030 - May 24, 2026
Intensive Leadership Training (Negotiation, Conflict Management, High-Performance Leadership)
January 11, 2030 - May 24, 2026

Industry Experience

Non-Profit Organization, Professional Services, Retail, Media & Entertainment, Education, Travel & Hospitality, Consumer Goods