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Hi, I’m Lina Andraos, a banking and financial crime compliance professional with over a decade of experience in KYC, AML/CFT, CDD, and risk management. I have a track record coordinating with compliance teams, monitoring suspicious transactions, and overseeing customer onboarding and due diligence across Lebanon and Germany. I hold an MBA in Banking and Finance and a BSc in Business Administration and Finance, with hands-on experience in customer care, order processing, and sales-related activities. I’m fluent in Arabic, English, French, and German, and I’m known for my multitasking ability, leadership, and strong analytical skills.…Hi, I’m Lina Andraos, a banking and financial crime compliance professional with over a decade of experience in KYC, AML/CFT, CDD, and risk management. I have a track record coordinating with compliance teams, monitoring suspicious transactions, and overseeing customer onboarding and due diligence across Lebanon and Germany. I hold an MBA in Banking and Finance and a BSc in Business Administration and Finance, with hands-on experience in customer care, order processing, and sales-related activities. I’m fluent in Arabic, English, French, and German, and I’m known for my multitasking ability, leadership, and strong analytical skills.

Lina Andraos

Project Manager, Content Producer, Content Creator, +5

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Hi, I’m Lina Andraos, a banking and financial crime compliance professional with over a decade of experience in KYC, AML/CFT, CDD, and risk management. I have a track record coordinating with compliance teams, monitoring suspicious transactions, and overseeing customer onboarding and due diligence across Lebanon and Germany. I hold an MBA in Banking and Finance and a BSc in Business Administration and Finance, with hands-on experience in customer care, order processing, and sales-related activities. I’m fluent in Arabic, English, French, and German, and I’m known for my multitasking ability, leadership, and strong analytical skills.…Hi, I’m Lina Andraos, a banking and financial crime compliance professional with over a decade of experience in KYC, AML/CFT, CDD, and risk management. I have a track record coordinating with compliance teams, monitoring suspicious transactions, and overseeing customer onboarding and due diligence across Lebanon and Germany. I hold an MBA in Banking and Finance and a BSc in Business Administration and Finance, with hands-on experience in customer care, order processing, and sales-related activities. I’m fluent in Arabic, English, French, and German, and I’m known for my multitasking ability, leadership, and strong analytical skills.

Available to hire

Hi, I’m Lina Andraos, a banking and financial crime compliance professional with over a decade of experience in KYC, AML/CFT, CDD, and risk management. I have a track record coordinating with compliance teams, monitoring suspicious transactions, and overseeing customer onboarding and due diligence across Lebanon and Germany.

I hold an MBA in Banking and Finance and a BSc in Business Administration and Finance, with hands-on experience in customer care, order processing, and sales-related activities. I’m fluent in Arabic, English, French, and German, and I’m known for my multitasking ability, leadership, and strong analytical skills.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

Arabic

Fluent

English

Advanced

French

Advanced

German

Advanced

Work Experience

Customer care manager for France and Benelux / Adidas Team at 11teamsports GmbH

March 1, 2024 - October 27, 2025

Managed customer care for football clubs and regular customers in France and Benelux; resolved order delays, validated incoming orders, handled invoices (VAT-free), reorders, order confirmations, and follow-ups; processed claims.

Employee at Dibtro nic for computer components GmbH

June 1, 2023 - June 1, 2023

Placed orders with suppliers and provided confirmations to customers (Miklas system) after analysis to secure best prices; monitored incoming and outgoing products.

Unit officer at Bank of Beirut and Arab Countries (BBAC SAL)

August 1, 2022 - August 1, 2022

Handled client-bank issues; applied Win-Win strategy; coordinated with compliance on financial crime issues and money laundering; supervised and approved new contracts for AML/AFC compliance; monitored suspicious transactions and updated KYC; submitted reports to the Central Bank of Lebanon.

Customer Due Diligence (CDD) and Credit unit agent at Bank of Beirut and Arab Countries (BBAC SAL)

July 1, 2020 - July 1, 2020

Accounts opening; loans granting and settlement; insurance and banking products sales; KYC/CRM: filling personal information, analyzing customer risk, monitoring income and turnover, updating sanctions/money laundering information, reporting to AML; handling electronic cards and claims.

Order Processing / Purchasing Assistant at Dibtronic for computer components GmbH

June 1, 2023 - June 1, 2023

Making orders to suppliers and confirmations to customers after analyzing and finding the best prices; controlling the incoming and outgoing products.

Customer Rights Protection Unit Officer at Bank of Beirut and Arab Countries (BBAC SAL)

August 1, 2022 - August 1, 2022

Handling problems between the clients and the bank; coordinating with the compliance department regarding financial crime issues and money laundering; supervising and approving new contracts to comply with AML and AFC; monitoring suspicious transactions and updating KYC with supporting documents; submitting reports regularly to the Central Bank of Lebanon.