Hi, I’m a web developer who specializes in creating modern websites and custom management systems. I enjoy turning ideas into user-friendly, reliable solutions that help businesses work smarter and grow. From clean, responsive designs to powerful backends, I focus on delivering tools that are simple, efficient, and tailored to your needs. Let’s bring your project to life!…

Linet Muchiri

Hi, I’m a web developer who specializes in creating modern websites and custom management systems. I enjoy turning ideas into user-friendly, reliable solutions that help businesses work smarter and grow. From clean, responsive designs to powerful backends, I focus on delivering tools that are simple, efficient, and tailored to your needs. Let’s bring your project to life!…

Available to hire

Hi, I’m a web developer who specializes in creating modern websites and custom management systems. I enjoy turning ideas into user-friendly, reliable solutions that help businesses work smarter and grow. From clean, responsive designs to powerful backends, I focus on delivering tools that are simple, efficient, and tailored to your needs. Let’s bring your project to life!

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent

Work Experience

ICT Intern at Ministry of Education
May 1, 2024 - Present
Providing technical support to 30+ staff, resolving 90% of hardware and software issues promptly. Configuring and maintaining 40+ workstations, improving system uptime by 25%. Conducting network troubleshooting across 30+ schools, reducing connectivity issues by 40%. Trained 15+ staff on cybersecurity best practices, cutting security incidents by 30%. Administering user accounts and permissions through Active Directory, ensuring secure access control. Supporting installation and updates of Windows OS, Microsoft Office, and antivirus solutions, improving system compliance. Assisting in database management (SQL/MySQL) for education records, reducing data retrieval time by 20%. Collaborating with ICT officers to implement backup procedures and strengthen data recovery processes.
Direct Sales Representative at KCB Group
December 5, 2022 - December 8, 2023
On-boarded 500+ customers to digital banking platforms, increasing regional adoption by 30%. Consistently exceeded sales targets, achieving 120% average performance. Delivered group training sessions to 200+ customers, boosting mobile & internet banking usage. Resolved 40+ technical queries weekly, maintaining high customer satisfaction. Promoted KCB’s loan and savings products, contributing to a 15% growth in branch revenue within one year. Built and maintained strong client relationships, resulting in a 25% increase in repeat business referrals. Collaborated with the IT support team to troubleshoot mobile banking issues, reducing escalations by 20%. Collected and analyzed customer feedback, providing insights that improved digital adoption campaigns and raised uptake by 15%.

Education

Bachelor of Science in Information Technology at Murang’a University of Technology
August 1, 2017 - December 1, 2021

Qualifications

Networking Basics – Cisco Networking Academy
March 1, 2023 - June 28, 2023
Introduction to Cybersecurity – Cisco Networking Academy
March 7, 2023 - June 28, 2023

Industry Experience

Education, Financial Services, Government, Software & Internet, Professional Services