Hi! I’m Leslie, a Virtual Assistant and Customer Support Representative from the Philippines. I have hands-on experience in the travel and tours industry where I assisted customers with bookings, schedules, and urgent concerns. I handled daily client communications, responded to inquiries, and supported reservations — often managing 100+ messages and emails per day while maintaining timely and professional responses. My tasks include email and chat support, calendar and appointment scheduling, data entry, and social media posting using Google Workspace, Meta Business Suite, and Canva. I regularly organize files, update records, and help keep operations running smoothly and on schedule. I’m organized, detail-oriented, and customer-focused. My goal is to help business owners save several hours each week by managing routine tasks so they can focus on growing their business. I’m also comfortable learning new tools quickly and working remotely with minimal supervision.

LESLIE DP. BALUYOT

Hi! I’m Leslie, a Virtual Assistant and Customer Support Representative from the Philippines. I have hands-on experience in the travel and tours industry where I assisted customers with bookings, schedules, and urgent concerns. I handled daily client communications, responded to inquiries, and supported reservations — often managing 100+ messages and emails per day while maintaining timely and professional responses. My tasks include email and chat support, calendar and appointment scheduling, data entry, and social media posting using Google Workspace, Meta Business Suite, and Canva. I regularly organize files, update records, and help keep operations running smoothly and on schedule. I’m organized, detail-oriented, and customer-focused. My goal is to help business owners save several hours each week by managing routine tasks so they can focus on growing their business. I’m also comfortable learning new tools quickly and working remotely with minimal supervision.

Available to hire

Hi! I’m Leslie, a Virtual Assistant and Customer Support Representative from the Philippines.

I have hands-on experience in the travel and tours industry where I assisted customers with bookings, schedules, and urgent concerns. I handled daily client communications, responded to inquiries, and supported reservations — often managing 100+ messages and emails per day while maintaining timely and professional responses.

My tasks include email and chat support, calendar and appointment scheduling, data entry, and social media posting using Google Workspace, Meta Business Suite, and Canva. I regularly organize files, update records, and help keep operations running smoothly and on schedule.

I’m organized, detail-oriented, and customer-focused. My goal is to help business owners save several hours each week by managing routine tasks so they can focus on growing their business. I’m also comfortable learning new tools quickly and working remotely with minimal supervision.

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Language

English
Fluent

Work Experience

Front Desk Associate at Hacienda Galea Resort and Events Place
March 1, 2019 - March 1, 2024
Greeted and checked in guests, ensured a welcoming and positive experience, handled reservations, check-outs and billing with accuracy. Coordinated with housekeeping and maintenance to ensure rooms were ready on time and supported seamless service operations.
Administrative and Customer Service Specialist at E4 Travel and Tours
March 14, 2024 - February 12, 2026
Handle daily customer inquiries via chat and messaging platforms, ensuring timely and professional responses. Managed Facebook page postings, content scheduling, and basic engagement support. Created visual content for social media posts using Canva. Coordinated driver schedules and dispatch operations to support daily trips and bookings. Prepared payroll records and tracked employee attendance and income using spreadsheets. Maintained basic income tracking and operational records. Assisted with administrative and operational tasks to support daily business needs.

Education

Bachelor of Science in Tourism Management at Baliuag University
June 6, 2011 - May 24, 2019

Qualifications

Bachelor of Science in Tourism Management
January 11, 2030 - February 12, 2026

Industry Experience

Travel & Hospitality, Professional Services, Media & Entertainment, Education
    uniE621 Leslie Baluyot Portfolio
    I’m excited to share my Virtual Assistant & Customer Support Portfolio!✨ I help businesses stay organized, responsive, and stress-free by handling the daily tasks that take up your time — from customer support and inbox management to scheduling and content creation. Here’s what I can help you with: • Customer Support (email, chat, social media) • Calendar & appointment scheduling • Admin and data entry tasks • Social media posting & content creation (Canva) • File organization and basic reports I have experience working in travel & tours and handling real client concerns, bookings, and urgent requests — so I understand how important fast and friendly communication is for any business. If you’re a business owner, coach, or agency looking for a reliable VA who is organized, detail-oriented, and easy to work with, I’d love to support you! 📩 Email: https://www.twine.net/signin 📱 WhatsApp/Viber:https://www.twine.net/signin Portfolio Link: https://www.twine.net/signin Open to part-time or full-time remote work. VirtualAssistant CustomerSupport AdminAssistant RemoteWork HireAva SocialMediaManager PhilippinesVA