Analyzed weekly performance data for 15+ students to identify learning gaps; maintained and processed 50+ student records weekly, improving data accuracy for planning; supported process improvements through performance trend tracking.

Kitchen & Front Desk Staff at Hunan Restaurant (Whitby, ON)

January 1, 2024 - Present

Managed 100+ orders/day with high accuracy through workflow optimization; coordinated front/back operations, ensuring quality and efficiency during peak hours.

Game Tester at PTW (Shanghai)

April 1, 2024 - August 1, 2024

Conducted functional & localization QA for 10+ game titles, reducing errors by 15%; logged and analyzed defects using Jira; trained 5+ testers in standardized QA workflows.

Safety Manager at Brilliance Auto (Shanghai)

January 1, 2021 - January 1, 2024

Analyzed safety and compliance data to identify 50+ risk patterns; improved compliance metrics by 25% through data-driven corrective actions; coordinated cross-department initiatives across a 500+ employee facility.

New Media Specialist at Duyuan Culture (Shanghai)

January 1, 2018 - January 1, 2021

Used analytics tools to grow 30,000+ followers and reach 100,000+ engagements; produced data-driven digital content based on audience activity patterns.

Employee Benefits Consultant at CDP Group (Shanghai)

January 1, 2017 - January 1, 2018

Analyzed HR and claims data to design optimized benefit packages for 20+ clients; supported proposal development for major enterprise clients.

New Media Specialist & Social Analyst at Duyuan Culture Communication (Shanghai), China

November 1, 2018 - January 1, 2021

Leveraged platform analytics (Weibo, TikTok, Tencent) to grow social following by 30,000+ and achieve 100,000+ monthly engagements.

Safety Manager & Compliance Analyst at Brilliance Auto (Shanghai) Auto Co., Ltd.

March 1, 2021 - March 1, 2024

Led compliance and safety analytics across 82,000 sqm facilities with 500+ employees; analyzed occupational health data to identify 50+ risk patterns; implemented data-driven corrective actions improving compliance metrics by 25% and reducing incident rates by 18%; built automated safety dashboards using Excel and SQL; conducted 200+ safety audits annually across departments.

QA Analyst & Localization Specialist at PTW (Shanghai)

April 1, 2024 - August 1, 2024

Conducted functional and localization testing for 10+ game titles across multiple markets; managed defect logging and analysis using Jira; implemented standardized QA workflows; trained and supervised 5+ QA testers on quality standards and documentation protocols.