Customer Service and Warehouse Associate at Cerama Concept

Drafted clear, professional bilingual communications (English and French) to address customer and sales inquiries, strengthening provider-client relationships. Managed order-related correspondence, including changes, corrections, and tracking updates, to ensure accuracy and efficient resolution across Canada. Documented and coordinated warehouse processes, preparing orders and pallets while upholding safety standards and compliance regulations.

Clerk at Subtil Lebourgneuf

Crafted coffees, specialty drinks, and food items while delivering excellent customer service. Operated the cash register, handling payments and ensuring accurate transactions.

Program Coordinator at Live Action Role Play

Developed and scripted immersive narratives, creating storylines, characters, and thematic arcs that engaged participants in collaborative storytelling.

Dungeon Master – D&D; Extracurricular at École des Sentiers

Led D&D sessions as Dungeon Master, designing adventures and guiding players through problem-solving and collaborative play.

Specialist – Nature Interpretation Center / Outdoors at Nature Interpretation Center

Designed educational programs and guided interpretive activities to connect visitors with local wildlife and ecosystems.