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I am a creative graphic designer and customer service specialist with experience supporting clients, developing marketing materials, and building positive customer relationships. I enjoy transforming ideas into practical designs for print, web, branding, and social media, while maintaining strong attention to detail and meeting deadlines in fast-paced environments. My background also includes customer service, retail support, inventory coordination, and social media engagement. I am confident communicating with different audiences, resolving concerns professionally, and collaborating with teams to deliver excellent results. I bring a friendly, adaptable, and solutions-focused approach to every project I take on.…I am a creative graphic designer and customer service specialist with experience supporting clients, developing marketing materials, and building positive customer relationships. I enjoy transforming ideas into practical designs for print, web, branding, and social media, while maintaining strong attention to detail and meeting deadlines in fast-paced environments. My background also includes customer service, retail support, inventory coordination, and social media engagement. I am confident communicating with different audiences, resolving concerns professionally, and collaborating with teams to deliver excellent results. I bring a friendly, adaptable, and solutions-focused approach to every project I take on.

Edmund Kweyunga

Graphic Designer, Logo Designer, Voiceover Artist, +6

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I am a creative graphic designer and customer service specialist with experience supporting clients, developing marketing materials, and building positive customer relationships. I enjoy transforming ideas into practical designs for print, web, branding, and social media, while maintaining strong attention to detail and meeting deadlines in fast-paced environments. My background also includes customer service, retail support, inventory coordination, and social media engagement. I am confident communicating with different audiences, resolving concerns professionally, and collaborating with teams to deliver excellent results. I bring a friendly, adaptable, and solutions-focused approach to every project I take on.…I am a creative graphic designer and customer service specialist with experience supporting clients, developing marketing materials, and building positive customer relationships. I enjoy transforming ideas into practical designs for print, web, branding, and social media, while maintaining strong attention to detail and meeting deadlines in fast-paced environments. My background also includes customer service, retail support, inventory coordination, and social media engagement. I am confident communicating with different audiences, resolving concerns professionally, and collaborating with teams to deliver excellent results. I bring a friendly, adaptable, and solutions-focused approach to every project I take on.

Available to hire

I am a creative graphic designer and customer service specialist with experience supporting clients, developing marketing materials, and building positive customer relationships. I enjoy transforming ideas into practical designs for print, web, branding, and social media, while maintaining strong attention to detail and meeting deadlines in fast-paced environments.

My background also includes customer service, retail support, inventory coordination, and social media engagement. I am confident communicating with different audiences, resolving concerns professionally, and collaborating with teams to deliver excellent results. I bring a friendly, adaptable, and solutions-focused approach to every project I take on.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Swahili

Fluent

Work Experience

Freelance Graphic Designer at Various Clients

January 1, 2020 - Present

Prioritized graphic design workloads and coordinated multiple client projects according to established guidelines. Produced market-ready materials for web and print, including advertisements, brochures, posters, logos, business cards, letterheads, banners, social media campaigns, and email newsletters.

Provisions Officer at Future Engineering LLC

November 1, 2019 - November 1, 2021

Received and forwarded goods and deliveries to the correct points of contact or storage areas. Followed standards for issuing and receiving stock, monitored inventory, and compiled orders based on par levels and operational needs.

Establishment Animator (Customer Service) at Emaar Entertainment LLC (KidZania)

April 1, 2018 - November 1, 2019

Represented different professions and establishments according to scripts and standard operating procedures. Interacted with visitors, guided customers, maintained protocols for VIP guests, answered inquiries professionally, and acted as a brand ambassador. Received a certificate of recognition for exceptional customer service and KPI performance.

Customer Service Representative at Gamcode Ltd

May 1, 2017 - April 1, 2018

Assisted customers with product searches, selections, inquiries, complaints, and purchases while supporting sales activities. Provided information about products and services, managed customer database accounts, performed customer verification, and processed applications, orders, and requests.

Social Media Support at Kilamall Online Shopping

June 1, 2016 - December 1, 2016

Responded to and resolved customer inquiries and complaints through email, phone, and social media platforms. Supported other departments in improving customer service, collaborated with marketing on promotional materials and product launches, managed comment moderation, and handled online issues involving ratings, complaints, and returns.