I’m Apo Malandji. I am a motivated Customer Service Representative with over a year of experience at Boomerang BPO. I’m fluent in English, French, and Afrikaans, and I’m passionate about helping people and resolving issues efficiently. I enjoy collaborating with diverse teams, using my strong speaking skills, and leveraging my computer proficiency to maintain accurate records and deliver positive customer experiences.…

Apo Malandji

I’m Apo Malandji. I am a motivated Customer Service Representative with over a year of experience at Boomerang BPO. I’m fluent in English, French, and Afrikaans, and I’m passionate about helping people and resolving issues efficiently. I enjoy collaborating with diverse teams, using my strong speaking skills, and leveraging my computer proficiency to maintain accurate records and deliver positive customer experiences.…

Available to hire

I’m Apo Malandji. I am a motivated Customer Service Representative with over a year of experience at Boomerang BPO. I’m fluent in English, French, and Afrikaans, and I’m passionate about helping people and resolving issues efficiently.

I enjoy collaborating with diverse teams, using my strong speaking skills, and leveraging my computer proficiency to maintain accurate records and deliver positive customer experiences.

See more

Language

English
Fluent
French
Fluent
Afrikaans
Fluent

Work Experience

Customer Service Representative at Boomerang BPO
January 1, 2024 - January 1, 2024
Provided friendly and efficient customer service via phone, email, and in-person. Assisted customers with inquiries, orders, and product/service information. Handled complaints and resolved issues to ensure customer satisfaction. Maintained accurate records and updated customer information.

Education

Matric at Elsewood high school
January 1, 2013 - December 29, 2016
at College of Cape Town
January 11, 2030 - November 7, 2025
at College of Cape Town
January 11, 2030 - November 7, 2025
at College of Cape Town
January 11, 2030 - November 7, 2025

Qualifications

Matric
November 7, 2025 - December 29, 2016

Industry Experience

Professional Services, Software & Internet, Other, Retail, Media & Entertainment, Education
    paper Data annotation and labeling projects sample

    This project demonstrates my ability to accurately annotate and label data based on provided guidelines. I worked on text and audio annotation, ensuring clarity, consistency, and detail. I am experienced in identifying keywords, categorizing content, tagging segments, correcting errors, and maintaining accuracy. I follow instructions carefully and work efficiently to meet deadlines.