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Hi, I'm Md S Alam, an IT and Information Security professional with extensive experience in network and communications management, virtualization, and identity access management. I have a strong background in VMware administration, system integration across Linux and Windows platforms, as well as hands-on expertise in project management and team leadership. I am passionate about using technology to solve complex business challenges and enhance security. Over the years, I've worked in diverse environments ranging from banking to e-commerce and government services, assisting with IT infrastructure, security upgrades, and automation initiatives. I enjoy collaborating across teams to deliver efficient solutions and continuously upgrading my skills to keep pace with industry advancements.…Hi, I'm Md S Alam, an IT and Information Security professional with extensive experience in network and communications management, virtualization, and identity access management. I have a strong background in VMware administration, system integration across Linux and Windows platforms, as well as hands-on expertise in project management and team leadership. I am passionate about using technology to solve complex business challenges and enhance security. Over the years, I've worked in diverse environments ranging from banking to e-commerce and government services, assisting with IT infrastructure, security upgrades, and automation initiatives. I enjoy collaborating across teams to deliver efficient solutions and continuously upgrading my skills to keep pace with industry advancements.

Md S Alam

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Hi, I'm Md S Alam, an IT and Information Security professional with extensive experience in network and communications management, virtualization, and identity access management. I have a strong background in VMware administration, system integration across Linux and Windows platforms, as well as hands-on expertise in project management and team leadership. I am passionate about using technology to solve complex business challenges and enhance security. Over the years, I've worked in diverse environments ranging from banking to e-commerce and government services, assisting with IT infrastructure, security upgrades, and automation initiatives. I enjoy collaborating across teams to deliver efficient solutions and continuously upgrading my skills to keep pace with industry advancements.…Hi, I'm Md S Alam, an IT and Information Security professional with extensive experience in network and communications management, virtualization, and identity access management. I have a strong background in VMware administration, system integration across Linux and Windows platforms, as well as hands-on expertise in project management and team leadership. I am passionate about using technology to solve complex business challenges and enhance security. Over the years, I've worked in diverse environments ranging from banking to e-commerce and government services, assisting with IT infrastructure, security upgrades, and automation initiatives. I enjoy collaborating across teams to deliver efficient solutions and continuously upgrading my skills to keep pace with industry advancements.

Available to hire

Hi, I’m Md S Alam, an IT and Information Security professional with extensive experience in network and communications management, virtualization, and identity access management. I have a strong background in VMware administration, system integration across Linux and Windows platforms, as well as hands-on expertise in project management and team leadership. I am passionate about using technology to solve complex business challenges and enhance security.

Over the years, I’ve worked in diverse environments ranging from banking to e-commerce and government services, assisting with IT infrastructure, security upgrades, and automation initiatives. I enjoy collaborating across teams to deliver efficient solutions and continuously upgrading my skills to keep pace with industry advancements.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Bengali

Advanced

Work Experience

Information Technology Specialist 2 (Workplace Infrastructure Management) at NYS Office of Information Technology Services

July 1, 2024 - June 6, 2024

Utilized the vCenter Web interface to monitor system health and respond to high-severity incidents, improving service availability and continuity. Generated daily health check reports and provided incident response to ensure environmental stability. Led VMware ESXi server updates, migrations, and upgrades, ensuring compatibility with vCenter server. Assisted in preserving VDI master images and installing client applications using vCenter. Managed VMware Horizon and VDI/DaaS operations, maintaining performance and stability. Troubleshot VMware ESXi server issues related to hardware, OS, and security compliance. Installed and configured applications in a Microsoft Terminal Services environment and deployed Windows/Linux VMs in VMware. Coordinated off-hour server migrations to minimize business disruption and maintained regular server backups. Worked with cross-functional teams (Storage, Networking, Database) to maintain multi-vendor environments. Created PowerShell scripts to automate se

Business Analyst (IAM) at Union Bank of Switzerland

September 1, 2021 - June 30, 2024

Led the update of Active Directory Certificate Services (ADCS), Certificate Revocation List (CRL), and CAS/On-Time Passcode (OTP) Services for the banking network, ensuring enhanced security and compliance. Designed and implemented Single Sign-On (SSO) solutions for enterprise-level web applications by integrating customized Certificate Authority (CA) with Active Directory, strengthening authentication mechanisms. Collaborated with application teams to integrate SSO into new applications, streamlining user authentication across platforms. Provided technical support to facilitate the upgrade of assigned certificates within a new Windows environment, ensuring seamless transition and security enhancements. Integrated additional authentication systems, including SiteMinder, SPFED, NEO, Microsoft Azure authentication, and Consult Work, to strengthen enterprise security frameworks. Partnered with the Desktop Authentication team to develop a new digital certificate template, enhancing securit

E-commerce & IAM Consultant (Magento) at Island Inc.

November 1, 2019 - May 31, 2021

Configured VMware Fusion to deploy and manage development, engineering, and production environments. Set up and managed DNS, web hosting, and MySQL databases on both Windows and Linux servers, optimizing system performance and security. Installed and upgraded Magento e-commerce platforms, including migrating from version 1.5 to 1.9. Deployed repository server for Linux server configurations, managed weekly and monthly maintenance of production servers. Installed and managed ERP system on local network to streamline business processes. Developed customized website modules to align with market and business needs. Installed and configured local area network and optimized LAN/WAN configurations. Configured DDNS to integrate multiple DNS servers for scalable network operations.

Assistant Manager (IT & MIS) at Taufika Group (Octeen Mobile), Dhaka, Bangladesh

April 1, 2012 - September 30, 2014

Developed process workflows and system requirements to improve IT operations and business efficiency. Managed internal documentation using a Confluence page with Joomla platform. Built and configured file-sharing server for OS and patch distribution. Engineered encrypted SMS transmission system compatible with multiple mobile platforms. Developed warranty verification and sales tracking systems integrated with customer support workflows. Upgraded Magento e-commerce platform and collaborated on mobile device repair shop management solutions. Designed and deployed office network infrastructure, including router port forwarding and peer-to-peer networking eliminating VPN needs. Managed DNS servers on Linux and Windows platforms. Led Agile Scrum team activities and enterprise-wide IAM implementation with secure authentication protocols. Configured Hyper-V and VMware virtualization environments. Installed Apache, MySQL, and Linux services to optimize web hosting and database performance. Ma

Senior MIS Executive (IT & MIS) at Quartel InfoTech Limited (Motorola & Maximus), Dhaka, Bangladesh

March 1, 2010 - March 31, 2012

Led Agile project management activities, ensuring timely delivery and cross-team collaboration. Configured VMware Fusion for software testing and deployment environments. Installed and optimized DNS, web, and MySQL services on Windows and Linux servers. Upgraded Magento e-commerce platforms and installed ERP systems to streamline operations. Designed and deployed LAN and WAN networks enhancing business connectivity. Performed production server maintenance to ensure security and stability. Developed Excel-based reporting tools for data-driven management insights. Implemented and managed repository server for Linux management and version control. Updated website content and optimized e-commerce platforms. Automated sales call routing and integrated data for analytics. Provided technical support and assisted in product testing and software launch. Developed Java-based web internal systems, including backend and business logic modules connected to Oracle and MySQL databases. Installed and