Available to hire
Hi, I’m Marcus Delgado, a technology specialist with 12+ years of experience in consumer tech, premium audio, and custom AV systems. I excel at translating complex technology into seamless real-world setups, with a strong focus on Apple ecosystems and home audio/video design.
Currently I help customers and teams at Apple Inc., Magnolia AV/Best Buy, and Bose design and implement premium setups, mentor colleagues, and deliver exceptional customer experiences through thoughtful solutions and hands-on guidance.
Work Experience
Specialist at Apple Inc.
January 1, 2022 - PresentProvided consultations for personal and business Apple solutions. Helped customers build creative and productivity setups using Macs, iPads, and software tools. Delivered ongoing support and product education in a high-volume retail environment. Recognized for strong customer experiences and mentoring new team members.
System Designer at Magnolia AV / Best Buy
January 1, 2020 - PresentConsulted clients on custom home audio, video, and networking systems. Recommended premium solutions based on space, budget, and design preferences. Coordinated with installation teams and vendor partners to ensure seamless delivery.
Audio Specialist / 4th Key Manager at Bose
January 1, 2017 - January 1, 2020Guided customers through Bose’s audio ecosystem, from headphones to full home setups. Promoted to 4th Key Manager with responsibility for store operations, cash handling, inventory, and customer issue resolution.
Education
Qualifications
Industry Experience
Computers & Electronics, Consumer Goods, Retail, Media & Entertainment, Professional Services
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