EXECUTIVE GRAPHIC DESIGNER | ART & CREATIVE DIRECT at ILIVELT (Pty) LTD, Johannesburg, South Africa + Australia (Remote)

• Customer & Business Growth - Optimised client communication, streamlined processes, and implemented marketing strategies to boost engagement, sales, and brand loyalty. • Leadership & Team Development - Recruited, mentored, and guided teams, fostering career growth, improving productivity, and reducing turnover. Established employee development programs to enhance skills and morale. • Operations & Process Optimisation - Identified inefficiencies, restructured workflows, and introduced automation to increase efficiency, reduce bottlenecks, and improve overall business performance. • Graphic & Brand Design - Developed creative concepts for branding, print, digital, and packaging. Designed high-impact visuals, marketing materials, and website graphics, enhancing brand identity and market presence. • Email Marketing & Personalisation - Designed and developed dynamic, personalised HTML email campaigns for retail, e-commerce, banking, and various industries, optimising deliverability, engagement, and conversion rates. • Video & Interactive Media - Collaborated closely with the development team on personalised video marketing, integrating dynamic content and automation to enhance audience engagement. • Marketing & Social Media Strategy - Created engaging digital content, optimised website layouts, and implemented design strategies that increased user engagement and online visibility. • Project & Client Management - Managed cross-functional teams and coordinated with external agencies to align branding strategies, ensuring consistent and impactful messaging across platforms. • Creative Problem-Solving & Innovation - Conceptualised unique designs, transitioned brands to digital advertising, and introduced new tools to streamline design workflows and enhance creative output.

OWNER AND DIRECTOR OF OPERATIONS & EVENT DECOR at INRATIME trading as Castle Da Angelo Wedding Venue and Loui-Giano Angelo Wedding Venue (2 Different Wedding Venues on the same property), Pretoria, South Africa (Remote)

• Operations & Team Leadership - Oversaw daily venue operations, optimized workflows, and implemented strategic policies to enhance efficiency and service quality. Led cross-functional teams, conducted performance reviews, and mentored staff to improve productivity and engagement. • Budget & Resource Management - Managed budgets, optimized resource allocation, and negotiated vendor contracts, reducing costs while maintaining high service standards. Tracked expenses, streamlined purchasing, and improved financial efficiency. • Event Planning & Customer Experience - Delivered seamless event execution by coordinating with clients, vendors, and staff. Implemented customer feedback strategies to enhance guest satisfaction, ensuring memorable experiences. • Process Optimization & Business Growth - Identified operational inefficiencies, introduced automation, and streamlined communication to improve service delivery and project timelines. Launched revenue-generating initiatives and expanded market opportunities. • Marketing & Sales Strategy - Managed venue marketing, sales, and client accounts, driving bookings and increasing revenue. Created targeted business strategies, negotiated profitable deals, and strengthened client relationships for repeat business. • Sustainability & Innovation - Led sustainability initiatives, reducing waste and integrating eco-friendly practices. Adopted digital tools to improve internal communication and event coordination.