Hi, I’m Lucas Musy, a remote Operations & Virtual Assistant professional based in Fortaleza, Brazil. I help fast-paced digital businesses scale by handling executive support, calendar management, CRM setup, onboarding, and cross-team communication. I’m known for bringing structure and clarity to teams, thriving in remote startup environments, and creating smooth operations that deliver excellent customer experiences. I enjoy optimizing processes and leveraging AI tools to streamline workflows.…

Lucas Musy

Hi, I’m Lucas Musy, a remote Operations & Virtual Assistant professional based in Fortaleza, Brazil. I help fast-paced digital businesses scale by handling executive support, calendar management, CRM setup, onboarding, and cross-team communication. I’m known for bringing structure and clarity to teams, thriving in remote startup environments, and creating smooth operations that deliver excellent customer experiences. I enjoy optimizing processes and leveraging AI tools to streamline workflows.…

Available to hire

Hi, I’m Lucas Musy, a remote Operations & Virtual Assistant professional based in Fortaleza, Brazil. I help fast-paced digital businesses scale by handling executive support, calendar management, CRM setup, onboarding, and cross-team communication.

I’m known for bringing structure and clarity to teams, thriving in remote startup environments, and creating smooth operations that deliver excellent customer experiences. I enjoy optimizing processes and leveraging AI tools to streamline workflows.

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Skills

Experience Level

Language

Portuguese
Fluent
English
Fluent

Work Experience

Virtual Assistant at Remote (Various Marketing Agencies & Online Businesses)
January 1, 2021 - December 31, 2025
Supported multiple marketing agencies and online businesses, acting as the operational backbone for clients, teams, and content production.
Office Manager at R. Santiago Law Firm
January 1, 2025 - Present
Owned the full client journey from first contact to post-service support in a high-volume legal office.
Content & SEO Writer at Pátio Hype Magazine
January 1, 2020 - December 31, 2021
Produced weekly articles and managed editorial schedules; published and optimized content using WordPress; improved SEO and organic traffic.
Operations & Client Support at R. Santiago Law Firm
January 1, 2025 - Present
Own ed the full client journey from first contact to post-service support in a high-volume legal office. Managed WhatsApp, email, and CRM communications; scheduled consultations and maintained attorney calendars; conducted onboarding and document collection; organized contracts and digital records; provided ongoing customer support and issue resolution; improved operational processes and response time.
Marketing Operations & Virtual Assistant at Remote (Marketing Agencies & Digital Campaigns)
January 1, 2021 - January 1, 2025
Supported multiple marketing agencies and online businesses, acting as the operational back bone for clients, teams, and content production. Managed executive calendars, meetings, and internal coordination; organized content and community calendars across Instagram and digital platforms; coordinated designers, copywriters, and marketing teams to meet deadlines; handled client onboarding, follow-ups, and daily communications; maintained CRM systems and tracked leads and project status; produced reports and performance tracking using Google Sheets; built processes and workflows to improve team efficiency; supported launches, campaigns, and member/customer engagement; leveraged AI tools and automations to streamline repetitive tasks.
Content Writer & Editor at Patio Hype Magazine
January 1, 2020 - January 1, 2021
Produced weekly articles and managed editorial schedules; published and optimized content using WordPress; improved SEO and organic traffic.

Education

Bachelor of Law (In Progress) at Estácio University
January 11, 2030 - February 3, 2026
Bachelor of Law (In Progress) at Estácio University
January 11, 2030 - February 3, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Media & Entertainment, Software & Internet

Skills

Experience Level