Hi there! I’m Macrae Hope, a dedicated professional with a strong track record in customer service and hands-on media production. I thrive in fast-paced environments, where I can combine problem solving, teamwork, and creative storytelling to promote products and events. I enjoy turning everyday moments into engaging content and delivering high-quality results with a positive, can-do attitude. Beyond my day-to-day roles, I love experimenting with video editing techniques, collaborating with teammates, and finding new ways to help brands connect with their audience through promotional videos and social media content.

Macrae Hope

Hi there! I’m Macrae Hope, a dedicated professional with a strong track record in customer service and hands-on media production. I thrive in fast-paced environments, where I can combine problem solving, teamwork, and creative storytelling to promote products and events. I enjoy turning everyday moments into engaging content and delivering high-quality results with a positive, can-do attitude. Beyond my day-to-day roles, I love experimenting with video editing techniques, collaborating with teammates, and finding new ways to help brands connect with their audience through promotional videos and social media content.

Available to hire

Hi there! I’m Macrae Hope, a dedicated professional with a strong track record in customer service and hands-on media production. I thrive in fast-paced environments, where I can combine problem solving, teamwork, and creative storytelling to promote products and events. I enjoy turning everyday moments into engaging content and delivering high-quality results with a positive, can-do attitude.

Beyond my day-to-day roles, I love experimenting with video editing techniques, collaborating with teammates, and finding new ways to help brands connect with their audience through promotional videos and social media content.

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Experience Level

Language

English
Fluent

Work Experience

Senior Key Holder at Play It Again Sports Chesapeake
October 1, 2021 - Present
Led leadership under the store manager, opened and closed the store, and provided excellent customer service. Resolved challenges and setbacks with strong problem-solving and organizational skills. Created clear, organized promotional content for the store's social media to advertise products and deals. Multitasked effectively to ensure high-quality task completion, and communicated with coworkers and management to maintain orderly operations.
Pit Boss at Eastern Paintball League
February 1, 2020 - April 1, 2022
Managed player check-in, maintained accurate registration records, coordinated team locations and game times, and handled selling and delivering paint to teams. Communicated with coworkers to ensure a smooth tournament experience.

Education

Associate of Science at Tidewater Community College, Norfolk, VA
August 1, 2023 - May 1, 2025
High School Diploma at Oak Tree Academy, Chesapeake, VA
August 1, 2021 - June 1, 2023

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Media & Entertainment, Professional Services