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I am Madeleine Barnham, a dedicated retail professional with an Associate Degree in Music (Songwriting) from JMC Academy. During my studies I interned at Bodega Collective where I helped develop content strategies and brand decks for emerging artists. I am currently a full-time floor supervisor and acting manager at Zara Bondi, where I lead a sales team and ensure smooth store operations. With over three years in sales and customer service, I pride myself on clear communication, teamwork, and a positive attitude. I enjoy mentoring my team, delegating tasks to match individual strengths, and continuously finding ways to move the business forward.…I am Madeleine Barnham, a dedicated retail professional with an Associate Degree in Music (Songwriting) from JMC Academy. During my studies I interned at Bodega Collective where I helped develop content strategies and brand decks for emerging artists. I am currently a full-time floor supervisor and acting manager at Zara Bondi, where I lead a sales team and ensure smooth store operations. With over three years in sales and customer service, I pride myself on clear communication, teamwork, and a positive attitude. I enjoy mentoring my team, delegating tasks to match individual strengths, and continuously finding ways to move the business forward.

Madeleine Barnham

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I am Madeleine Barnham, a dedicated retail professional with an Associate Degree in Music (Songwriting) from JMC Academy. During my studies I interned at Bodega Collective where I helped develop content strategies and brand decks for emerging artists. I am currently a full-time floor supervisor and acting manager at Zara Bondi, where I lead a sales team and ensure smooth store operations. With over three years in sales and customer service, I pride myself on clear communication, teamwork, and a positive attitude. I enjoy mentoring my team, delegating tasks to match individual strengths, and continuously finding ways to move the business forward.…I am Madeleine Barnham, a dedicated retail professional with an Associate Degree in Music (Songwriting) from JMC Academy. During my studies I interned at Bodega Collective where I helped develop content strategies and brand decks for emerging artists. I am currently a full-time floor supervisor and acting manager at Zara Bondi, where I lead a sales team and ensure smooth store operations. With over three years in sales and customer service, I pride myself on clear communication, teamwork, and a positive attitude. I enjoy mentoring my team, delegating tasks to match individual strengths, and continuously finding ways to move the business forward.

Available to hire

I am Madeleine Barnham, a dedicated retail professional with an Associate Degree in Music (Songwriting) from JMC Academy. During my studies I interned at Bodega Collective where I helped develop content strategies and brand decks for emerging artists. I am currently a full-time floor supervisor and acting manager at Zara Bondi, where I lead a sales team and ensure smooth store operations.

With over three years in sales and customer service, I pride myself on clear communication, teamwork, and a positive attitude. I enjoy mentoring my team, delegating tasks to match individual strengths, and continuously finding ways to move the business forward.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Floor Supervisor / Acting Manager at Zara Bondi

July 1, 2025 - Present

Lead floor operations, train new hires, resolve customer conflicts, close the store as closing manager with end-of-day briefing; manage cash desks and report sales; coordinate with Visual Merchandiser; maintain a positive work environment and drive sales; perform upselling and product recommendations; contributed to a turnaround in the Zara men's department by aligning stock with seasonal demand, resulting in a notable sales uptick.

Sales Assistant at Zara Macquarie

February 1, 2023 - June 1, 2025

Developed strong multitasking and critical-thinking skills in a fast-paced retail environment, replenished stock, and delivered high levels of customer service while supporting sales targets.

Music Management (Internship) at Bodega Collective

March 1, 2024 - July 1, 2024

Brainstormed media strategies for upcoming artists and events, built stronger brand decks, and used Canva to create compelling sponsor pitches for live events.

Event Host / Staff at ACES (Events Force)

August 1, 2023 - Present

Hosted guests at live sporting events and supported live music events by scanning tickets and coordinating in a fast-paced environment.

Customer Service Assistant at Kmart / Target (Rouse Hill)

October 1, 2020 - March 1, 2023

Handled merchandise, performed stock takes, answered customer inquiries by phone, maintained tidy sections, and replenished stock through teamwork to achieve customer satisfaction.

Flyer Distributor at Response Real Estate (Quakers Hill)

September 1, 2020 - October 1, 2020

Delivered flyers to designated neighborhoods, acting as a trustworthy representative ensuring timely delivery.