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I am Madelline Carcamo, a results-driven Training Coordinator and LMS Specialist with a proven track record in designing and managing end-to-end learning programs. I excel in LMS administration, reporting, and content development to drive training effectiveness and organizational performance. I thrive in cross-functional collaboration, working with Sales, Marketing, Product, and Customer Success to identify skill gaps and launch scalable enablement initiatives that align with company goals and market messaging.…I am Madelline Carcamo, a results-driven Training Coordinator and LMS Specialist with a proven track record in designing and managing end-to-end learning programs. I excel in LMS administration, reporting, and content development to drive training effectiveness and organizational performance. I thrive in cross-functional collaboration, working with Sales, Marketing, Product, and Customer Success to identify skill gaps and launch scalable enablement initiatives that align with company goals and market messaging.

Madelline Carcamo

Instructional Designer, Online Trainer, Content Designer, +4

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I am Madelline Carcamo, a results-driven Training Coordinator and LMS Specialist with a proven track record in designing and managing end-to-end learning programs. I excel in LMS administration, reporting, and content development to drive training effectiveness and organizational performance. I thrive in cross-functional collaboration, working with Sales, Marketing, Product, and Customer Success to identify skill gaps and launch scalable enablement initiatives that align with company goals and market messaging.…I am Madelline Carcamo, a results-driven Training Coordinator and LMS Specialist with a proven track record in designing and managing end-to-end learning programs. I excel in LMS administration, reporting, and content development to drive training effectiveness and organizational performance. I thrive in cross-functional collaboration, working with Sales, Marketing, Product, and Customer Success to identify skill gaps and launch scalable enablement initiatives that align with company goals and market messaging.

Available to hire

I am Madelline Carcamo, a results-driven Training Coordinator and LMS Specialist with a proven track record in designing and managing end-to-end learning programs. I excel in LMS administration, reporting, and content development to drive training effectiveness and organizational performance.

I thrive in cross-functional collaboration, working with Sales, Marketing, Product, and Customer Success to identify skill gaps and launch scalable enablement initiatives that align with company goals and market messaging.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

Work Experience

Sales Training & Enablement Specialist at Finalis | Revenue Operations

June 1, 2025 - October 1, 2025

Developed and implemented sales enablement programs that align with organizational goals and drive GTM team success. Partnered with cross-functional teams (Sales, Marketing, Product, Customer Success) to design targeted training and resources. Delivered training sessions, workshops, and onboarding programs for new and existing team members across the company. Built and managed a centralized repository of enablement content including playbooks, training materials, and best practices. Collaborated with GTM leadership to identify skill gaps and launch initiatives that close them. Aligned sales enablement content with marketing messaging, positioning, and product updates.

LMS Administrator at Conduent / Global Sales & Marketing

September 1, 2020 - June 1, 2025

Supported a custom-designed Learning Management System (LMS) with over 400 sales users and more than 800 finance users, enabling efficient training and development across the organization. Configured courses using Articulate 360. Developed and implemented comprehensive training plans, monitored usage, and created detailed user guides. Evaluated processes to improve efficiency and optimize LMS usage. Provided technical support to troubleshoot course content, navigation, and functionality within the LMS. Maintained accurate records of user accounts, enrollments, and other data related to the system.

Academic Processes Specialist (Virtual Education) at Universidad San Carlos de Guatemala - DEDEV

November 1, 2016 - August 1, 2020

Led the virtual academic and development area, designing course modules, ensuring the quality of the final product, and tracking progress for over 250 university professors. Implemented strategies to improve performance, accuracy, and quality in the learning process. Coordinated with cross-functional teams on projects and initiatives. Supervised course design and implementation of e-learning methodologies. Generated detailed reports summarizing project status, milestones, and timelines.

Virtual Course Consultant at MINEDUC - DIGEEX

October 1, 2018 - December 1, 2018

Provided virtual course consultations; contributed to e-learning content development, assessments, and user management for distance education initiatives.

IT Tutor at Fondo de Reformas Estructurales - Cooperacion Alemana (GIZ)

October 1, 2016 - December 31, 2016

Delivered IT tutoring and supported e-learning initiatives within the project.