I am a senior delivery, product, and project manager with extensive experience leading complex digital, gaming, and media programmes across international teams. I am trusted to own large-scale, fixed-date deliveries in high-pressure environments, balancing creative ambition, technical constraints, and commercial priorities. I have a strong background in Agile delivery, workflow optimisation, resource planning, and stakeholder management. I am seeking a senior delivery or product-focused role where I can drive clarity, execution, and measurable outcomes. I have led multi-disciplinary teams across London, Europe, and Japan, coordinating across product, engineering, UX, and creative leads to deliver high-visibility projects on time and within budget. I thrive in fast-paced studios and enterprise environments, continuously improving delivery processes and governance to boost predictability and business impact.

Maggie Koo

I am a senior delivery, product, and project manager with extensive experience leading complex digital, gaming, and media programmes across international teams. I am trusted to own large-scale, fixed-date deliveries in high-pressure environments, balancing creative ambition, technical constraints, and commercial priorities. I have a strong background in Agile delivery, workflow optimisation, resource planning, and stakeholder management. I am seeking a senior delivery or product-focused role where I can drive clarity, execution, and measurable outcomes. I have led multi-disciplinary teams across London, Europe, and Japan, coordinating across product, engineering, UX, and creative leads to deliver high-visibility projects on time and within budget. I thrive in fast-paced studios and enterprise environments, continuously improving delivery processes and governance to boost predictability and business impact.

Available to hire

I am a senior delivery, product, and project manager with extensive experience leading complex digital, gaming, and media programmes across international teams. I am trusted to own large-scale, fixed-date deliveries in high-pressure environments, balancing creative ambition, technical constraints, and commercial priorities. I have a strong background in Agile delivery, workflow optimisation, resource planning, and stakeholder management. I am seeking a senior delivery or product-focused role where I can drive clarity, execution, and measurable outcomes.

I have led multi-disciplinary teams across London, Europe, and Japan, coordinating across product, engineering, UX, and creative leads to deliver high-visibility projects on time and within budget. I thrive in fast-paced studios and enterprise environments, continuously improving delivery processes and governance to boost predictability and business impact.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Japanese
Intermediate
Malay
Intermediate

Work Experience

Senior Creative Producer at Square Enix
October 1, 2022 - December 31, 2025
Owned end-to-end production delivery for Final Fantasy XIV 7.0: Dawntrail, coordinating the creation, approval, and launch of 3,000+ creative and marketing assets. Led cross-regional collaboration between London and Japan teams, aligning creative direction, development constraints, localisation needs, and fixed global launch milestones. Acted as the primary delivery partner for senior stakeholders, providing planning, progress reporting, and risk-based decision support. Designed and embedded Agile delivery workflows to manage intake, prioritisation, approvals, and dependencies across multiple production streams. Optimised production tracking and resource allocation by standardising Jira workflows, dashboards, and reporting, improving visibility and delivery across all project phases. Maintained delivery confidence in a high-pressure, high-visibility environment through proactive risk identification, mitigation planning, and scope control.
Senior Resource/Project Manager (Contract) at Powerstation Studios
January 1, 2022 - September 30, 2022
Managed a portfolio of 20+ concurrent client projects, owning schedules, budgets, and resource allocation across multidisciplinary teams. Led studio-wide resource planning and capacity forecasting, enabling leadership to prioritise and staff effectively. Implemented a new project and resourcing system with automation, improving delivery visibility, forecasting accuracy, and operational efficiency. Served as senior client-facing delivery lead for global brands including Microsoft, Activision, and Riot; oversaw asset management workflows, improving asset reuse, version control, and production efficiency.
Senior Digital Project Manager at Unit9
January 1, 2020 - January 31, 2022
Led end-to-end delivery of complex digital, interactive, and immersive products, including VR experiences, working with product, engineering, design, and UX teams from discovery through launch. Defined product goals, user needs, and success metrics, shaping MVP builds and aligning technical feasibility with product intent. Facilitated discovery and planning sessions to explore technical constraints, system dependencies, and user experience considerations. Guided prioritisation across multiple streams and coordinated cross-functional teams across Europe and the US. Applied Agile practices (Scrum and Kanban) to support iterative development and established delivery governance and stakeholder reporting.
Digital Project Manager (Contract) at We Are Kitty
January 1, 2019 - January 31, 2020
Delivered digital projects including corporate websites and online campaigns from briefing to launch. Managed schedules, budgets, and scope in a busy agency environment. Acted as main client liaison, ensuring clear requirements and delivery flow, and coordinated with technical directors, developers, UX designers, graphic designers, and external suppliers. Produced and orchestrated project delivery with a focus on timely, within-budget outcomes and post-launch iterations.
Producer at what3words
January 1, 2017 - January 31, 2019
Produced video and digital content for internal and external audiences, managing projects from pre-production through to delivery. Collaborated with product, UX, and engineering teams on onboarding content and supported A/B testing and content optimisation using performance insights.
Post Production Editor at Pinewood Group Limited
January 1, 2013 - January 31, 2017
Edited broadcast-ready content to strict technical and editorial standards, coordinating workflows across production and technical teams and delivering high-quality output under tight deadlines.

Education

BA (Hons) Audio & Digital Film Production at Middlesex University, London
January 1, 2010 - January 1, 2013
BA (Hons) Audio & Digital Film Production at Middlesex University, London
January 1, 2010 - January 1, 2013

Qualifications

AI Product Manager Nanodegree
January 1, 2026 - January 23, 2026
PRINCE2 Agile Foundation & Practitioner
January 1, 2022 - January 23, 2026
PRINCE2 Agile Foundation & Practitioner
January 1, 2022 - January 23, 2026
AI Product Manager Nanodegree
January 1, 2026 - January 23, 2026

Industry Experience

Gaming, Media & Entertainment, Software & Internet, Professional Services