Hi, I’m Mahaboob Alam, a Software QA Engineer with 6+ years of experience testing Web, Mobile, OTT, and Embedded systems across AdTech, Healthcare, and Hospitality. I excel at UI, Functional, Exploratory, Smoke, Regression, End-to-End, UAT, Performance, and API testing to ensure software reliability and performance. I have hands-on experience with Dynamic Ad Insertion (DAI), programmatic ad placements, and CAEF using FreeWheel MRM, Prebid, Payload, and SCTE-35 analysis. I monitor streaming networks, analyze logs, and troubleshoot issues to optimize streaming performance and ad delivery. I thrive in Agile environments, collaborating with developers, product managers, and external stakeholders to deliver high-quality releases and drive testing efficiency while continuously learning new technologies.

Mahaboob Alam

Hi, I’m Mahaboob Alam, a Software QA Engineer with 6+ years of experience testing Web, Mobile, OTT, and Embedded systems across AdTech, Healthcare, and Hospitality. I excel at UI, Functional, Exploratory, Smoke, Regression, End-to-End, UAT, Performance, and API testing to ensure software reliability and performance. I have hands-on experience with Dynamic Ad Insertion (DAI), programmatic ad placements, and CAEF using FreeWheel MRM, Prebid, Payload, and SCTE-35 analysis. I monitor streaming networks, analyze logs, and troubleshoot issues to optimize streaming performance and ad delivery. I thrive in Agile environments, collaborating with developers, product managers, and external stakeholders to deliver high-quality releases and drive testing efficiency while continuously learning new technologies.

Available to hire

Hi, I’m Mahaboob Alam, a Software QA Engineer with 6+ years of experience testing Web, Mobile, OTT, and Embedded systems across AdTech, Healthcare, and Hospitality. I excel at UI, Functional, Exploratory, Smoke, Regression, End-to-End, UAT, Performance, and API testing to ensure software reliability and performance.

I have hands-on experience with Dynamic Ad Insertion (DAI), programmatic ad placements, and CAEF using FreeWheel MRM, Prebid, Payload, and SCTE-35 analysis. I monitor streaming networks, analyze logs, and troubleshoot issues to optimize streaming performance and ad delivery. I thrive in Agile environments, collaborating with developers, product managers, and external stakeholders to deliver high-quality releases and drive testing efficiency while continuously learning new technologies.

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Language

English
Fluent

Work Experience

Quality Assurance Tech II at Amazon
July 1, 2025 - Present
Specialized QA for Amazon Prime Interactive Video Ads, Pause Ads; validated all ad formats across Live and VOD content on multiple platforms; ensured accurate ad delivery and seamless streaming for high-profile events; executed cross-platform testing on Smart TVs, Fire TV, mobile devices, OTT platforms, and gaming consoles; performed root-cause analysis using ADB, log analysis, and network configuration; validated ad insertion logic, player functionality, and UI elements against technical and product requirements; collaborated with engineering, product, and ad operations teams to manage defects through full lifecycle; supported Agile testing through test planning, execution, regression, and feature validation.
QA Test Engineer at DirecTV
June 1, 2023 - February 1, 2025
Performed SCTE35 analysis to ensure accurate ad breaks, integration, and duration for live streaming services; optimized Dynamic Ad Insertion (DAI) and programmatic ad placements using FreeWheel MRM, Prefetch and Prebid; designed and managed comprehensive test suites; tested and validated Web, Mobile (Android, iOS), and OTT platforms for seamless ad integration and streaming performance; monitored network traffic and analyzed logs using Charles Proxy, Wireshark, Sumo Logic, Splunk, and OpenSearch; executed usability, GUI, performance, upgrade/downgrade, acceptance, regression, exploratory, ad-hoc, End-User, and API testing; provided QA oversight for new features and conducted CAEF automation testing on various devices with detailed reporting; collaborated within Agile/Scrum methodologies.
Software QA Engineer at Teladoc Health
July 1, 2022 - January 31, 2023
Conducted functional, UI, smoke, exploratory, and regression testing on Health Care Robots, Devices, and Set Top Box-enabled TVs with Virtual Nursing embedded software; performed End-to-End and UAT testing on medical peripherals integrated with healthcare robots and devices; executed multi-session scenarios involving providers, guests, and interpreters; maintained test environments and performed cross-version testing across staging, production, and CAT environments; designed and executed stress, network degradation, and performance tests; collaborated with multiple third-party integrations and teams to ensure smooth releases; participated in backlog grooming and release reporting.
QA Engineer at Waverley Software (Wellington Hotel Company Inc)
June 1, 2019 - July 1, 2022
Developed understanding of hotel services (Reservation, Sales, Housekeeping, Revenue Management, Inventory Management, Reward/Loyalty Program) and their front-end representation; executed functional, web UI, smoke, regression, and cross-browser testing; tested web apps, e-commerce, POS systems, and Set Top Box-enabled TVs; tracked defects with Jira and performed backend testing using SQL; conducted mobile app testing via Android Studio and Xcode; supported product managers and developers through planning, execution, backlog grooming, troubleshooting, and reporting in an Agile Scrum environment.

Education

BS in Information Systems Management at CUNY
January 11, 2030 - December 9, 2025

Qualifications

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Industry Experience

Software & Internet, Media & Entertainment, Healthcare