Mahmoud Abdul motti

Available to hire

As a seasoned operations and production leader, I specialize in turning strategic vision into scalable, cross-functional workflows that boost efficiency, onboarding, and revenue growth.

About

As a seasoned operations and production leader, I specialize in turning strategic vision into scalable, cross-functional workflows that boost efficiency, onboarding, and revenue growth. I have built and led multi-disciplinary teams across marketing, creative, sales, and customer success, delivering high-profile film projects, global campaigns, and digital marketing programs.

I am passionate about automation and process optimization, mentoring talent, and driving measurable ROI through KPI tracking and data-driven storytelling. I thrive in remote, fast-paced environments and enjoy creating collaborative cultures that push creative boundaries while keeping client outcomes at the forefront.

  • Joined October 2025

Industry experience

  • Media & Entertainment
  • Professional Services
  • Software & Internet
  • Retail
  • Healthcare
  • Education
  • Travel & Hospitality
  • Other

Projects · 2

Filming sweet store from the sky video explainervideo videoeditor advert animator filmdirector

  • Content Producer
  • Production Manager
  • Project Manager

Restaurant opening announcing video explainervideo animator filmdirector videoeditor video advert

  • Content Producer
  • Production Manager
  • Project Manager

Work experience· 13 roles

Head of Operations Manager · First Step Marketing AgencyJan 2018 – Present · 8 yrs 11 mos

Directed and supervised high-profile projects showcased in international film festivals and global campaigns. Built and scaled the agency serving restaurants, clinics, and local businesses by designing scalable frameworks for client acquisition, onboarding, and fulfillment. Managed cross-functional teams (creative, sales, and media) with daily huddles, weekly reporting, and OKR tracking. Implemented automation workflows to streamline reporting, billing, and lead management. Monitored financial health, reduced churn, and maintained >25% profit margins. Recruited and trained team members, developing SOPs and role-specific training to shorten onboarding time. Drove measurable growth by helping multiple clients achieve 30–50% revenue increases within 90 days.

Head of Operations ManagerJan 2018 – Present · 8 yrs 11 mos

Directed and supervised high-profile projects showcased in international film festivals and global campaigns. Built and scaled marketing operations, governance, and client delivery; translated strategic vision into scalable frameworks for client acquisition, onboarding, and fulfillment. Led cross-functional teams (creative, sales, media) with daily huddles, weekly reporting, and OKR tracking. Designed and implemented automated workflows to streamline reporting, billing, and lead management; monitored client payments and maintained profit margins above 25%.

Head of Operations Manager · First Step Marketing AgencyJan 2018 – Present · 8 yrs 11 mos

Directed and supervised high-profile projects showcased in international film festivals and global campaigns. Managed client relations with high-value clients, integrated feedback seamlessly, and ensured top-tier client satisfaction. Led training and development of junior editors and designers, enhanced team skill sets, and fostered a collaborative creative environment. Monitored KPIs for content campaigns, using insights to optimize video performance and ROI. Piloted new content formats, interactive storytelling, and experimental video techniques to maintain a competitive edge in digital marketing. Implemented automation and SOPs to reduce overdue tasks, improve onboarding, retention, and revenue growth.

Head of Operations Manager · First Step Marketing AgencyJan 2018 – Present · 8 yrs 11 mos
Head of Operations ManagerJan 2018 – Present · 8 yrs 11 mos
Head of Operations Manager · Self-employed / Marketing Agencies (First Step Marketing Agency, Sabad Digital Marketing, Mohan Ad Media, I.A. Media Agency, Lucky Bamboo Franchise, etc.)Jan 2018 – Present · 8 yrs 11 mos
Head of Operations Manager · First Step Marketing AgencyJan 2018 – Present · 8 yrs 11 mos
Head of Operations Manager · First Step Marketing AgencyJan 2018 – Present · 8 yrs 11 mos

Education· 17

Bachelor's in Film Making & Production · International University of Lebanon (LIU)2030 – 2025
Bachelor's in Film Making & Production · International University of Beirut (LIU)2030 – 2025
Dean's Certificate (Editing, Script Writing, Filming) · British Council2030 – 2025
Bachelor’s in Film Making & Production · International University of Lebanon (LIU)2030 – 2025

Certifications and awards· 23

Dean's Honor Certificate2030 – 2025
British Council Editing, Script Writing & Filming Certificate2030 – 2025
Dean's Honor Certificate (Editing, Script Writing, Filming)2030 – 2025
Dean's Honor Certificate2030 – 2025

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