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As a seasoned operations and production leader, I specialize in turning strategic vision into scalable, cross-functional workflows that boost efficiency, onboarding, and revenue growth. I have built and led multi-disciplinary teams across marketing, creative, sales, and customer success, delivering high-profile film projects, global campaigns, and digital marketing programs. I am passionate about automation and process optimization, mentoring talent, and driving measurable ROI through KPI tracking and data-driven storytelling. I thrive in remote, fast-paced environments and enjoy creating collaborative cultures that push creative boundaries while keeping client outcomes at the forefront.…As a seasoned operations and production leader, I specialize in turning strategic vision into scalable, cross-functional workflows that boost efficiency, onboarding, and revenue growth. I have built and led multi-disciplinary teams across marketing, creative, sales, and customer success, delivering high-profile film projects, global campaigns, and digital marketing programs. I am passionate about automation and process optimization, mentoring talent, and driving measurable ROI through KPI tracking and data-driven storytelling. I thrive in remote, fast-paced environments and enjoy creating collaborative cultures that push creative boundaries while keeping client outcomes at the forefront.

Mahmoud Abdul motti

Project Manager, Production Manager, Content Producer, +7

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As a seasoned operations and production leader, I specialize in turning strategic vision into scalable, cross-functional workflows that boost efficiency, onboarding, and revenue growth. I have built and led multi-disciplinary teams across marketing, creative, sales, and customer success, delivering high-profile film projects, global campaigns, and digital marketing programs. I am passionate about automation and process optimization, mentoring talent, and driving measurable ROI through KPI tracking and data-driven storytelling. I thrive in remote, fast-paced environments and enjoy creating collaborative cultures that push creative boundaries while keeping client outcomes at the forefront.…As a seasoned operations and production leader, I specialize in turning strategic vision into scalable, cross-functional workflows that boost efficiency, onboarding, and revenue growth. I have built and led multi-disciplinary teams across marketing, creative, sales, and customer success, delivering high-profile film projects, global campaigns, and digital marketing programs. I am passionate about automation and process optimization, mentoring talent, and driving measurable ROI through KPI tracking and data-driven storytelling. I thrive in remote, fast-paced environments and enjoy creating collaborative cultures that push creative boundaries while keeping client outcomes at the forefront.

Available to hire

As a seasoned operations and production leader, I specialize in turning strategic vision into scalable, cross-functional workflows that boost efficiency, onboarding, and revenue growth. I have built and led multi-disciplinary teams across marketing, creative, sales, and customer success, delivering high-profile film projects, global campaigns, and digital marketing programs.

I am passionate about automation and process optimization, mentoring talent, and driving measurable ROI through KPI tracking and data-driven storytelling. I thrive in remote, fast-paced environments and enjoy creating collaborative cultures that push creative boundaries while keeping client outcomes at the forefront.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

Arabic

Fluent

English

Fluent

Russian

Fluent

Work Experience

Head of Operations Manager at First Step Marketing Agency

January 1, 2018 - Present

Built and scaled a full-service digital marketing and video content production agency serving restaurants, clinics, and local businesses. Designed scalable governance frameworks and cross-functional workflows (creative, sales, fulfillment, CS), implemented SOPs and automation (Make.com, Playbooks) to streamline client onboarding, retention, and revenue growth. Led a distributed team with daily huddles, weekly reporting, and KPI tracking to ensure consistent delivery and high-quality output. Achieved 20–40 new client leads monthly and reduced overdue tasks by 35%, while freeing up CEO time for strategy and growth through automation and process optimization.

Head of Operations Manager at First Step Marketing Agency

January 1, 2018 - Present

Built and scaled a marketing agency serving restaurants, clinics, and local businesses; managed operations, systems, and client delivery. Translated strategic vision into scalable frameworks for client acquisition, onboarding, and fulfillment. Managed cross-functional team (creative, sales, and media) with daily huddles, weekly reporting, and OKR tracking. Designed and implemented automation workflows to streamline reporting, billing, and lead management. Oversaw financial health: monitored client payments, reduced churn, and maintained >25% profit margins. Recruited and trained team members, building SOPs and role-specific training to reduce onboarding time. Delivered measurable growth: helped multiple clients achieve 30–50% revenue increases within 90 days.

Head of Operations Manager at First Step Marketing Agency

January 1, 2018 - Present

Directed and supervised high-profile projects showcased in international film festivals and global campaigns. Managed high-value clients, onboarding, retention, and revenue growth; oversaw cross-functional collaboration (sales, marketing, fulfillment, CS). Implemented automation workflows to streamline reporting, billing, and lead management. Led daily huddles and weekly reporting, OKR tracking across creative, sales, and media teams. Piloted new content formats, interactive storytelling, and experimental video techniques to maintain competitive edge in digital marketing. Maintained >25% profit margins; monitored client payments and churn. Recruited and trained team members, building SOPs and role-specific training to reduce onboarding time. Achieved 30-50% revenue increases for multiple clients within 90 days. Acted as operational right-hand for CEO-level leaders, freeing up 50% of their time for strategy and growth. Designed and led operational systems enabling 20-40 new client leads

Head of Operations Manager at First Step Marketing Agency

January 1, 2018 - Present

Built and scaled a marketing agency serving restaurants, clinics, and local businesses; led operations, systems, and client delivery; translated strategic vision into scalable frameworks for client acquisition, onboarding, and fulfillment; managed cross-functional teams (creative, sales, media) with daily huddles, weekly reporting, and OKR tracking; designed and implemented automation workflows to streamline reporting, billing, and lead management; oversaw financial health by monitoring client payments, reducing churn, and maintaining margins above 25%; recruited and trained team members, established SOPs, and onboarding processes to improve efficiency; delivered measurable growth by helping multiple clients achieve 30-50% revenue increases within 90 days; maintained a remote-ready setup with high-speed internet and robust collaboration tools.

Head of Operations Manager at First Step Marketing Agency / Saba Digital Marketing / Mohan Ad Media

January 1, 2018 - Present

Built and scaled a marketing agency serving restaurants, clinics, and local businesses; managed operations, systems, and client delivery. Translated strategic vision into execution by designing scalable frameworks for client acquisition, onboarding, and fulfillment. Managed cross-functional teams (creative, sales, and media) with daily huddles, weekly reporting, and OKR tracking. Designed and implemented automation workflows to streamline reporting, billing, and lead management. Oversaw financial health: monitored client payments, reduced churn, and maintained >25% profit margins. Recruited and trained team members, building SOPs and role-specific training to reduce onboarding time. Delivered measurable growth: helped multiple clients achieve 30–50% revenue increases within 90 days.

Head of Operations Manager at First Step Marketing Agency

January 1, 2018 - Present

Directed and supervised high-profile projects showcased in international film festivals and global campaigns. Led cross-functional teams across creative, sales, fulfillment, and CS to convert strategy into executable workflows. Built scalable client onboarding, lead management, and billing processes; designed automation to increase efficiency and predictability. Recruited and trained team members, established SOPs, and implemented KPI dashboards to monitor performance. Helped a broad client base—from restaurants to clinics and local businesses—achieve 30–50% revenue growth within 90 days, while maintaining >25% profit margins and reducing churn.

Head of Operations Manager at First Step Marketing Agency

January 1, 2018 - Present

Led operations, systems, onboarding, and cross-functional collaboration across creative, sales, and customer service. Built and scaled a marketing agency delivering 20–40 new client leads monthly, implemented ClickUp project flows and SOPs reducing overdue tasks by 35%, acted as operational right-hand for CEO-level leaders, freeing up 50% of their time for strategy and growth.

Head of Operations Manager at Self-employed / Marketing Agencies (First Step Marketing Agency, Sabad Digital Marketing, Mohan Ad Media, I.A. Media Agency, Lucky Bamboo Franchise, etc.)

January 1, 2018 - Present

Built and scaled a marketing agency serving restaurants, clinics, and local businesses; managed operations, systems, and client delivery. Translated strategic vision into execution by designing scalable frameworks for client acquisition, onboarding, and fulfillment. Led cross-functional teams (creative, sales, and media) with daily huddles, weekly reporting, and OKR tracking. Implemented automation workflows to streamline reporting, billing, and lead management; monitored client payments, reduced churn, and maintained >25% profit margins. Recruited and trained team members, developing SOPs and role-specific training to reduce onboarding time. Delivered measurable growth: helped multiple clients achieve 30–50% revenue increases within 90 days.

Head of Operations Manager

January 1, 2018 - Present

Led cross-functional teams across operations, sales, marketing, and fulfillment; designed scalable workflows for client acquisition, onboarding, and retention; implemented automation (Make.com, SOPs, Playbooks) to streamline reporting, billing, and lead management; monitored payments, reduced churn, and maintained profit margins above 25%; mentored junior staff and coordinated remote team collaboration to drive revenue growth.

Head of Operations Manager at First Step Marketing Agency

January 1, 2018 - Present

Directed and supervised high-profile projects for international film festivals and global campaigns; managed client relations, onboarding, and retention; mentored junior editors and designers; built automation workflows to streamline reporting, billing, and lead management; monitored KPIs for content campaigns and ROI; piloted new content formats and interactive storytelling to maintain a competitive edge in digital marketing. Delivered measurable growth, helping multiple clients achieve 30–50% revenue increases within 90 days.

Head of Operations Manager at First Step Marketing Agency

January 1, 2018 - Present

Directed and supervised high-profile projects showcased in international film festivals and global campaigns. Managed client relations with high-value clients, integrated feedback seamlessly, and ensured top-tier client satisfaction. Led training and development of junior editors and designers, enhanced team skill sets, and fostered a collaborative creative environment. Monitored KPIs for content campaigns, using insights to optimize video performance and ROI. Piloted new content formats, interactive storytelling, and experimental video techniques to maintain a competitive edge in digital marketing. Implemented automation and SOPs to reduce overdue tasks, improve onboarding, retention, and revenue growth.

Head of Operations Manager

January 1, 2018 - Present

Directed and supervised high-profile projects showcased in international film festivals and global campaigns. Built and scaled marketing operations, governance, and client delivery; translated strategic vision into scalable frameworks for client acquisition, onboarding, and fulfillment. Led cross-functional teams (creative, sales, media) with daily huddles, weekly reporting, and OKR tracking. Designed and implemented automated workflows to streamline reporting, billing, and lead management; monitored client payments and maintained profit margins above 25%.

Head of Operations Manager at First Step Marketing Agency

January 1, 2018 - Present

Directed and supervised high-profile projects showcased in international film festivals and global campaigns. Built and scaled the agency serving restaurants, clinics, and local businesses by designing scalable frameworks for client acquisition, onboarding, and fulfillment. Managed cross-functional teams (creative, sales, and media) with daily huddles, weekly reporting, and OKR tracking. Implemented automation workflows to streamline reporting, billing, and lead management. Monitored financial health, reduced churn, and maintained >25% profit margins. Recruited and trained team members, developing SOPs and role-specific training to shorten onboarding time. Drove measurable growth by helping multiple clients achieve 30–50% revenue increases within 90 days.