I am Mehreen Ashfaq, an IT expert and systems administrator with over 10 years of experience helping SMEs optimize technology environments and accelerate digital transformation. I specialize in Windows, macOS, and Linux support, Microsoft 365 administration with Intune, network configuration, and secure cloud/workspace management; I also design and optimize Shopify stores with a focus on performance, SEO, and user experience. Beyond IT operations, I enjoy teaching and mentoring—developing curricula, leading tech training, and helping clients and students succeed through clear, friendly guidance. I combine ecommerce development with IT instruction to enable digital transformation that is practical, approachable, and reliable.…

Mehreen Ashfaq

I am Mehreen Ashfaq, an IT expert and systems administrator with over 10 years of experience helping SMEs optimize technology environments and accelerate digital transformation. I specialize in Windows, macOS, and Linux support, Microsoft 365 administration with Intune, network configuration, and secure cloud/workspace management; I also design and optimize Shopify stores with a focus on performance, SEO, and user experience. Beyond IT operations, I enjoy teaching and mentoring—developing curricula, leading tech training, and helping clients and students succeed through clear, friendly guidance. I combine ecommerce development with IT instruction to enable digital transformation that is practical, approachable, and reliable.…

Available to hire

I am Mehreen Ashfaq, an IT expert and systems administrator with over 10 years of experience helping SMEs optimize technology environments and accelerate digital transformation. I specialize in Windows, macOS, and Linux support, Microsoft 365 administration with Intune, network configuration, and secure cloud/workspace management; I also design and optimize Shopify stores with a focus on performance, SEO, and user experience.

Beyond IT operations, I enjoy teaching and mentoring—developing curricula, leading tech training, and helping clients and students succeed through clear, friendly guidance. I combine ecommerce development with IT instruction to enable digital transformation that is practical, approachable, and reliable.

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Skills

Experience Level

Language

English
Fluent
Urdu
Fluent

Work Experience

IT Expert & Systems Administrator at Freelance
January 1, 2019 - Present
Provided IT support and systems management services to SMEs and agencies. Administered Microsoft 365 accounts, devices, and security through Intune. Troubleshooting for Windows, macOS, and Linux. Managed SaaS tools including Slack, Jira, and Trello for team operations. Conducted online IT training sessions and documentation for technical teams.
Shopify Expert & Web Developer at Fiverr (Level 2 Seller)
January 1, 2019 - Present
Delivered 100+ Shopify stores globally, with focus on design, setup, and optimization, including responsive themes, SEO improvements, and performance tuning. Provided ongoing technical support, data migration, and client onboarding.
IT Instructor & Vice Principal at Al Amir Education System
January 1, 2014 - January 1, 2018
Led IT curriculum development and taught Computer Science at secondary level. Supervised IT infrastructure setup, maintenance, and user training; promoted to Vice Principal for leadership and technology integration initiatives.
Computer & English Teacher at Allied Schools
January 1, 2013 - January 1, 2014
Taught IT and English using digital tools and blended learning approaches; supported school in implementing e-learning practices.

Education

BSCS (Hons.) – Computer Science at PMAS Arid Agriculture University, Rawalpindi
January 11, 2030 - December 6, 2025
BS Ed at Allama Iqbal Open University, Islamabad
January 11, 2030 - December 6, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Education, Retail, Professional Services

Skills

Experience Level