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Hi, I’m Majda Jiji, a results-driven airline operations and ticketing specialist with hands-on experience in Amadeus and Sabre. I’ve supported VIP passenger services, optimized ticketing workflows, and led customer-relations initiatives within the travel industry. I’m fluent in Arabic, English, and French, and I pride myself on clear communication, problem solving, and building lasting relationships with clients and colleagues, consistently driving operational excellence and superior service delivery for VIP and high-profile clients in fast-paced environments.…Hi, I’m Majda Jiji, a results-driven airline operations and ticketing specialist with hands-on experience in Amadeus and Sabre. I’ve supported VIP passenger services, optimized ticketing workflows, and led customer-relations initiatives within the travel industry. I’m fluent in Arabic, English, and French, and I pride myself on clear communication, problem solving, and building lasting relationships with clients and colleagues, consistently driving operational excellence and superior service delivery for VIP and high-profile clients in fast-paced environments.

Majda Jiji

Actress, Line Producer, Production Manager, +3

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Hi, I’m Majda Jiji, a results-driven airline operations and ticketing specialist with hands-on experience in Amadeus and Sabre. I’ve supported VIP passenger services, optimized ticketing workflows, and led customer-relations initiatives within the travel industry. I’m fluent in Arabic, English, and French, and I pride myself on clear communication, problem solving, and building lasting relationships with clients and colleagues, consistently driving operational excellence and superior service delivery for VIP and high-profile clients in fast-paced environments.…Hi, I’m Majda Jiji, a results-driven airline operations and ticketing specialist with hands-on experience in Amadeus and Sabre. I’ve supported VIP passenger services, optimized ticketing workflows, and led customer-relations initiatives within the travel industry. I’m fluent in Arabic, English, and French, and I pride myself on clear communication, problem solving, and building lasting relationships with clients and colleagues, consistently driving operational excellence and superior service delivery for VIP and high-profile clients in fast-paced environments.

Available to hire

Hi, I’m Majda Jiji, a results-driven airline operations and ticketing specialist with hands-on experience in Amadeus and Sabre. I’ve supported VIP passenger services, optimized ticketing workflows, and led customer-relations initiatives within the travel industry.

I’m fluent in Arabic, English, and French, and I pride myself on clear communication, problem solving, and building lasting relationships with clients and colleagues, consistently driving operational excellence and superior service delivery for VIP and high-profile clients in fast-paced environments.

Skills

3D Model

Experience Level

3D Model

Expert

Language

Arabic

Fluent

English

Fluent

French

Fluent

Work Experience

Senior Lead at Qatar Airways

August 2, 2019 - December 2, 2022

Delivered premium, personalized service to VIP passengers; managed high-volume customer interactions via calls, emails, and live chat; performed ticketing, rebooking, cancellations, and additional services; maintained high customer satisfaction and service quality.

Operations & Ticketing Specialist at Malaysian Airlines (GSA) / Malaysia Airlines (Qatar)

April 1, 2023 - Present

Monitored flight load factors and supported operational planning; issued, reissued, and refunded tickets using Amadeus system; prepared daily operational and performance reports; analyzed booking trends to support pricing strategies; handled customer escalations; supported marketing initiatives to increase bookings and brand awareness.