PM

Work experience· 9 roles

Information Technology Manager (Consultancy) · Fintax InternationalMar 2023 – Present · 3 yrs 9 mos

Oversaw day-to-day IT operations; provided leadership in IT service delivery, troubleshooting, and issue resolution; managed system provisioning, infrastructure, and user access; supervised end-of-day operations and routine system backups; led IT projects, change control, and user acceptance testing; maintained IT policies and regulatory compliance; managed procurement and lifecycle of IT assets; coordinated disaster recovery and business continuity plans; bridged gaps between IT services and strategic business goals.

Information Technology Manager (Consultancy) · Fintax InternationalMar 2023 – Present · 3 yrs 9 mos

Oversaw IT operations ensuring high system availability; provided leadership in IT service delivery, troubleshooting, and issue resolution; managed system provisioning, infrastructure, and user access across critical platforms; supervised End-of-Day operations and routine system backups; led IT projects, change control processes, and user acceptance testing; maintained IT policies in alignment with regulatory standards; managed procurement and lifecycle of IT assets; coordinated disaster recovery strategies and business continuity plans; bridged gaps between IT services and business goals; ensured IT asset management compliance.

Information Technology Manager (Consultancy) · Fintax International – City Centre, LilongweMar 2023 – Present · 3 yrs 9 mos

Oversaw day-to-day operations of the IT department, ensuring high system availability. Led IT service delivery, troubleshooting, and issue resolution. Managed system provisioning, infrastructure, and user access across critical platforms. Supervised End-of-Day operations and coordinated routine system backups. Led and supported IT projects, change control processes, and user acceptance testing. Maintained and updated departmental IT policies in alignment with regulatory standards. Managed procurement and lifecycle of IT assets, ensuring cost-effective resource utilization. Coordinated disaster recovery strategies and business continuity plans. Bridged gaps between IT services and strategic business goals, ensuring IT asset management compliance and documentation.

Software Engineer, Systems Analyst & Data Analyst · Ministry of AgricultureFeb 2021 – Present · 5 yrs 10 mos
Software Engineer, Systems Analyst & Data Analyst · Ministry of AgricultureFeb 2021 – Present · 5 yrs 10 mos
Software Engineer, Systems Analyst & Data Analyst · Ministry of Agriculture – Capital Hill, LilongweFeb 2021 – Present · 5 yrs 10 mos
IT Support & Data Entry Officer · Chipiku StoresJan 2021 – Sep 2025 · 4 yrs 9 mos
Data Collection Officer · National Statistics Office (NSO)Jan 2018 – Present · 8 yrs 11 mos

Education· 6

Bachelor of Science with First Class Honours in Computing · University of Greenwich, United Kingdom (via National College of Information Technology, Lilongwe, Malawi)2023 – 2024
Advanced Diploma in Computer Information Systems · Polytechnic Distance Education / Malawi University of Business and Applied Sciences (ABMA UK Board)2030 – 2025
Bachelor of Science with First Class Honours in Computing · University of Greenwich, United Kingdom (via National College of Information Technology, Lilongwe, Malawi)2030 – 2025
Advanced Diploma in Computer Information Systems · Polytechnic Distance Education / Malawi University of Business and Applied Sciences (ABMA UK Board)2030 – 2025

Certifications and awards

Bachelor's degree (First Class Honours) in Computing2030 – 2025
Advanced Diploma in Computer Information Systems2030 – 2025

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