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Hi, I'm Emmanuel Okumu, a dedicated Cyber Cafe Assistant with nearly 2 years of experience managing operations, troubleshooting software and hardware, and guiding customers through online government services. I enjoy helping people print, scan, and photocopy, while keeping accurate financial records to ensure smooth service delivery. I'm eager to grow in a dynamic environment and contribute to future projects by applying my problem-solving skills, quick reflexes, attention to detail, and strong customer service mindset.…Hi, I'm Emmanuel Okumu, a dedicated Cyber Cafe Assistant with nearly 2 years of experience managing operations, troubleshooting software and hardware, and guiding customers through online government services. I enjoy helping people print, scan, and photocopy, while keeping accurate financial records to ensure smooth service delivery. I'm eager to grow in a dynamic environment and contribute to future projects by applying my problem-solving skills, quick reflexes, attention to detail, and strong customer service mindset.

Emmanuel Okumu

Web Developer, Programmer, Data Scientist, +2

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Hi, I'm Emmanuel Okumu, a dedicated Cyber Cafe Assistant with nearly 2 years of experience managing operations, troubleshooting software and hardware, and guiding customers through online government services. I enjoy helping people print, scan, and photocopy, while keeping accurate financial records to ensure smooth service delivery. I'm eager to grow in a dynamic environment and contribute to future projects by applying my problem-solving skills, quick reflexes, attention to detail, and strong customer service mindset.…Hi, I'm Emmanuel Okumu, a dedicated Cyber Cafe Assistant with nearly 2 years of experience managing operations, troubleshooting software and hardware, and guiding customers through online government services. I enjoy helping people print, scan, and photocopy, while keeping accurate financial records to ensure smooth service delivery. I'm eager to grow in a dynamic environment and contribute to future projects by applying my problem-solving skills, quick reflexes, attention to detail, and strong customer service mindset.

Available to hire

Hi, I’m Emmanuel Okumu, a dedicated Cyber Cafe Assistant with nearly 2 years of experience managing operations, troubleshooting software and hardware, and guiding customers through online government services. I enjoy helping people print, scan, and photocopy, while keeping accurate financial records to ensure smooth service delivery.

I’m eager to grow in a dynamic environment and contribute to future projects by applying my problem-solving skills, quick reflexes, attention to detail, and strong customer service mindset.

Skills

Microsoft Office

Experience Level

Microsoft Office

Expert

Language

English

Fluent

Work Experience

Cyber Cafe Assistant at Joint Cyber (Kimilili)

January 1, 2025 - Present

Oversaw day-to-day operations including printing, scanning, and photocopying services; guided clients through online government services such as KRA, eCitizen, and NTSA; resolved basic software and hardware issues; delivered exemplary customer service while maintaining accurate financial records.

Ethical Hacker - Intermediate at Joint (Kimilili)

January 1, 2026 - December 1, 2026

Engaged in intermediate-level ethical hacking tasks, including vulnerability assessment and security testing support, contributing to security improvements.