Marc Williams

Manager, Web Production at Autodesk Inc.

Led a blended team of 12 (5 FTE and 7 external vendor resources) to execute website updates and marketing campaigns across an enterprise-scale site. Coordinated task distribution and delivery quality across teams using AEM and RainFocus, partnering with marketing and engineering stakeholders. Oversaw high-visibility campaigns (CMO lightning strikes, global event microsites) requiring cross-functional coordination and meticulous execution. Achieved 90% SLA compliance and a 4.9/5 satisfaction rating across 5,000+ tasks annually, while driving CMS improvements and production-ready documentation to empower self-service. Collaborated with 300+ marketers to clarify scope, timelines, and deliverables, improving planning and stakeholder satisfaction.

Senior Web Producer at Autodesk Inc.

Expanded responsibilities across front-end development, optimization, email marketing, and e-commerce support. Modernized site experience with responsive pages (jQuery) and led A/B testing (Adobe Target). Supported Marketo rollout, integrated marketing forms, and delivered high-impact campaigns under tight deadlines in collaboration with developers and marketers.

Web Producer at Autodesk Inc.

Maintained and updated marketing and product content, improved usability with foundational JavaScript/jQuery and CSS, and collaborated with designers, copywriters, and developers to deliver timely site updates and enhancements.

Web Producer at Air Canada

Led on-call web support, posted time-sensitive travel advisories, and managed HTML and database-driven email campaigns sent to 1+ million subscribers. Produced monthly analytics reports (Google Analytics) to inform marketing strategy.

Manager, Web Production at Autodesk Inc.

Led a blended team of 12 (5 FTE and 7 external vendor resources) to execute website updates and marketing campaigns across an enterprise-scale site. Managed task distribution, workload balancing, and delivery quality across teams using AEM and RainFocus, partnering closely with marketing and engineering stakeholders. Key achievements include 90% SLA compliance and a 4.9/5 satisfaction score for 5,000+ tasks annually, improved CMS publishing efficiency, and expansion of self-service through documentation and onboarding materials. Collaborated with 300+ marketers to clarify scope, timelines, and deliverables, and contributed to Jira intake process improvements. Supported A/B testing and personalization initiatives using Adobe Target with ActionIQ to boost site performance and engagement.

Senior Web Producer at Autodesk Inc.

Progressively expanded responsibilities across front-end development, optimization, email marketing, and e-commerce support. Modernized site experience by building responsive pages using jQuery in a non-responsive CMS, and led A/B testing initiatives with Adobe Target. Supported the initial rollout of Marketo, integrating forms into the CQ CMS and developing responsive marketing emails. Managed content for the Americas eStore with dynamic JavaScript for real-time pricing and promotions. Collaborated with developers and marketers to deliver high-impact campaigns under tight deadlines.

Web Producer at Autodesk Inc.

Supported ongoing website maintenance, content updates, and front-end enhancements during a period of rapid platform evolution. Implemented and updated marketing and product content across web properties, ensuring brand consistency and accessibility. Developed foundational JavaScript (jQuery) and CSS, and collaborated with designers, copywriters, and developers to meet tight deadlines.

Web Producer at Air Canada

On-call web support, posting critical travel advisories under time-sensitive conditions. Managed the development and deployment of HTML and database-driven email campaigns sent to over 1 million subscribers. Provided monthly analytics reports based on Google Analytics to inform marketing strategy.

Manager, Web Production at Autodesk

Led a blended team of 12 (5 full-time employees and 7 external vendors) to execute enterprise-scale website updates and marketing campaigns across a global site. Managed task distribution, workload balancing, and delivery quality across teams using AEM and RainFocus, while partnering with marketing and engineering stakeholders. Delivered high-visibility campaigns with tight cross-functional coordination, achieving 90% SLA compliance and 4.9/5 satisfaction across 5,000+ tasks annually; partnered with engineering to address CMS improvements and publishing issues, and supported A/B testing and personalization using Adobe Target with ActionIQ. Built self-service by streamlining documentation and training materials, and fostered a strong team culture evidenced by high Glint scores.

Senior Web Producer at Autodesk

Progressively expanded responsibilities across front-end development, optimization, email marketing, and e-commerce support. Modernized site experience with responsive pages using jQuery; led A/B testing initiatives with Adobe Target and supported the rollout of Marketo. Managed Americas eStore content with dynamic JavaScript for real-time pricing and promotions, contributing to increased sales and tighter collaboration with developers and marketers.

Web Producer at Autodesk

Supported ongoing website maintenance, content updates, and front-end enhancements during a period of rapid platform evolution. Implemented marketing content updates, developed foundational JavaScript (jQuery) and CSS skills, and collaborated with designers, copywriters, and developers to ensure timely site updates under tight deadlines.

Web Producer at Air Canada

Maintained content across multilingual sites using HTML, JavaScript, and Interwoven CMS. On-call web support for critical travel advisories, and managed HTML and database-driven email campaigns distributed to over 1 million subscribers. Produced monthly analytical reports (Google Analytics) to inform marketing strategy.

Manager, Web Production at Autodesk Inc.

Led a blended team of 12 (5 FTE and 7 external resources) to execute website updates and marketing campaigns across an enterprise-scale site. Managed task distribution, workload balancing, and delivery quality across AEM and RainFocus, while partnering with marketing and engineering stakeholders. Oversaw high-visibility campaigns, ensured SLA compliance (90%), and achieved a 4.9/5 satisfaction score across 5,000+ tasks annually. Drove CMS improvements, streamlined self-service documentation and onboarding, and collaborated with 300+ marketers to clarify scope and deliverables. Supported A/B testing and personalization using Adobe Target with ActionIQ to boost performance.

Senior Web Producer at Autodesk Inc.

Progressively expanded responsibilities across front-end development, optimization, email marketing, and e-commerce. Modernized site experiences with responsive pages (jQuery-based) and led A/B testing with Adobe Target. Supported the Marketo rollout, integrated forms into the CQ CMS, and developed responsive marketing emails. Managed Americas eStore content, implementing dynamic JavaScript for real-time pricing and promotions, resulting in increased sales.

Web Producer at Autodesk Inc.

Supported ongoing website maintenance, content updates, and front-end enhancements during rapid platform evolution. Built foundational JavaScript (jQuery) and CSS skills to improve usability and visual polish. Collaborated with developers and marketers to deliver high-impact campaigns under tight deadlines.