Maria Finoshkina

Designed and developed interactive e-learning content (>30 modules) using Articulate Rise/Storyline and Canva. Applied instructional design methodologies to create engaging learner-centered experiences, collaborating with subject matter experts to define objectives and align content with educational goals. Transformed complex information into clear visuals (infographics, diagrams, charts), and created hands-on activities, practical simulations, and application-based learning assets. Integrated AI-powered workflows to improve interactivity and production efficiency, including custom AI-assisted interactive elements and multimedia assets. Produced tutorials and guided team members on AI tools and interactive e-learning workflows. Supported accessibility by implementing alt text, accessible PDFs, and inclusive design practices. Contributed to process improvement ideas to optimize content creation and learner engagement.

Created learning materials including 5 tracks, 100+ presentations, 200+ articles, and 2 manuals. Reduced onboarding time from 3 months to 2 months and mentored Project and Customer Success Managers. Planned and produced 5+ internal trainings in collaboration with stakeholders across departments. Prepared educational materials for both online and on-site activities. Delivered release results to customers and PM/CS teams with clear communication on program functions. Gathered and analyzed training needs with team managers, monitored training effectiveness via feedback from stakeholders and learners, and handled client onboarding and training in collaboration with project management. Implemented new approaches, tools, and technologies for L&D projects while maintaining documentation, standards, style guides, and governance.

Prepared comprehensive learning materials, scripts, and FAQs (200+ pages total) to improve team efficiency. Created and optimized recruitment, onboarding, and training processes. Built strong relationships with Sales and Development teams to support effective cross-functional collaboration. Introduced KPIs to strengthen performance evaluation within the framework. Ensured training content and operations supported hiring and onboarding needs.