I am an operations-driven professional with over a decade of experience in customer service, logistics, and CRM strategy. With a strong background in digital transformation, process optimization, and e-commerce operations, I excel at creating seamless customer experiences while ensuring operational efficiency. I thrive in fast-paced environments, balancing customer satisfaction with business objectives. Whether it's managing stock levels, optimizing order fulfillment, or streamlining workflows, I ensure that both customers and internal stakeholders benefit from smooth, data-driven processes. My hands-on experience with CRM platforms such as Salesforce, HubSpot, and Microsoft Dynamics, combined with my expertise in inventory and logistics management, allows me to drive e-commerce and operational success.

Maria Triantafyllos

I am an operations-driven professional with over a decade of experience in customer service, logistics, and CRM strategy. With a strong background in digital transformation, process optimization, and e-commerce operations, I excel at creating seamless customer experiences while ensuring operational efficiency. I thrive in fast-paced environments, balancing customer satisfaction with business objectives. Whether it's managing stock levels, optimizing order fulfillment, or streamlining workflows, I ensure that both customers and internal stakeholders benefit from smooth, data-driven processes. My hands-on experience with CRM platforms such as Salesforce, HubSpot, and Microsoft Dynamics, combined with my expertise in inventory and logistics management, allows me to drive e-commerce and operational success.

Available to hire

I am an operations-driven professional with over a decade of experience in customer service, logistics, and CRM strategy. With a strong background in digital transformation, process optimization, and e-commerce operations, I excel at creating seamless customer experiences while ensuring operational efficiency.

I thrive in fast-paced environments, balancing customer satisfaction with business objectives. Whether it’s managing stock levels, optimizing order fulfillment, or streamlining workflows, I ensure that both customers and internal stakeholders benefit from smooth, data-driven processes. My hands-on experience with CRM platforms such as Salesforce, HubSpot, and Microsoft Dynamics, combined with my expertise in inventory and logistics management, allows me to drive e-commerce and operational success.

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Skills

Experience Level

Expert

Language

French
Fluent
English
Fluent
Dutch
Advanced
Greek, Modern
Fluent

Work Experience

Add your work experience history here.

Education

Bachelor in Hospitality Management at Helha
September 1, 2011 - June 30, 2013

Qualifications

Prince 2 Foundation
September 3, 2023 - March 3, 2025

Industry Experience

Manufacturing, Real Estate & Construction, Healthcare, Travel & Hospitality, Media & Entertainment, Retail

Skills

Experience Level

Expert

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