Available to hire
I am a proactive, organized, and empathetic person. I enjoy teamwork and helping others.
I have extensive experience as an administrative assistant, in customer service, and as a teacher. I am able to adapt and perform in all types of environments depending on the needs of the company or the client.
Experience Level
Expert
Intermediate
Language
Spanish; Castilian
Fluent
English
Fluent
Work Experience
Administrativa auxiliar en britis at Britis
January 1, 2020 - January 1, 2023He trabajado en la empresa Britis durante estos años, gestionando documentación y colaborando en el área administrativa para facilitar el funcionamiento del equipo. Mi rol me ha permitido aprender sobre organización y manejo de recursos.
Agente de Front-Middle Office at Business Solutions
January 1, 2023 - PresentEn este puesto, he sido responsable de atender y gestionar las necesidades de los clientes, asegurando que todos los procesos de servicio sean eficientes y satisfactorios.
Administrative Assistant & Human Resources at Metzineres
January 1, 2024 - January 1, 2025Coordination with suppliers, maintenance management, and flight bookings. Resolution of labor conflicts and support in grant management. Advanced use of Excel for data tracking and coordination of administrative processes. Time tracking and attendance control. Recruitment support and document management.
Front Office Agent at CTOC
January 1, 2023 - January 1, 2024Customer call handling, incident management, and problem resolution. Database management and escalation of cases.
Receptionist / Guide at Magic World Museum
January 1, 2022 - January 1, 2023Customer service, ticket sales, event coordination, and social media management. Cash handling and opening/closing responsibilities.
Front–Middle Office Agent at Interpartners Assistance
January 1, 2021 - January 1, 2022International medical assistance case management and coordination with global agents.
Education
Licenciatura en Letras y Literatura at Universidad Católica Andrés Bello
January 1, 2015 - January 1, 2019Curso de Choreography y Cuidador at Aula
January 1, 2018 - January 1, 2018Curso de Community Manager at Aula
January 1, 2019 - January 1, 2019Curso de Asistente de Recursos Humanos at Escuela de Asistente de Recursos
January 1, 2023 - January 1, 2023Bachelor’s Degree in Literature and Language at Universidad Católica Andrés Bello
January 1, 2015 - January 1, 2018Ghostwriting & Copywriting at Aula CM
January 1, 2019 - January 1, 2019Community Manager at Aula CM
January 1, 2019 - January 1, 2019Writing Courses at Escuela de Escritores de Caracas
January 1, 2015 - January 1, 2016Qualifications
Industry Experience
Professional Services, Media & Entertainment, Education, Retail, Travel & Hospitality
Experience Level
Expert
Intermediate
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