Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I'm Mario Casas. With over 7 years of experience in customer service and a passion for the gaming and Esports industry, I've honed my skills in digital content creation and social media management. I love creating engaging gaming content, live streaming, and analyzing viewership metrics to optimize performance across major platforms like Twitch, YouTube, TikTok, and more. Besides content creation, I have extensive experience supervising teams and working directly with children through my roles in childcare and camp coordination. My collaborative spirit and strong interpersonal communication skills enable me to thrive in fast-paced environments while maintaining quality service and positivity.…Hi, I'm Mario Casas. With over 7 years of experience in customer service and a passion for the gaming and Esports industry, I've honed my skills in digital content creation and social media management. I love creating engaging gaming content, live streaming, and analyzing viewership metrics to optimize performance across major platforms like Twitch, YouTube, TikTok, and more. Besides content creation, I have extensive experience supervising teams and working directly with children through my roles in childcare and camp coordination. My collaborative spirit and strong interpersonal communication skills enable me to thrive in fast-paced environments while maintaining quality service and positivity.

Mario Casas

Content Creator, Social Media Manager, Community Manager, +2





Hi, I'm Mario Casas. With over 7 years of experience in customer service and a passion for the gaming and Esports industry, I've honed my skills in digital content creation and social media management. I love creating engaging gaming content, live streaming, and analyzing viewership metrics to optimize performance across major platforms like Twitch, YouTube, TikTok, and more. Besides content creation, I have extensive experience supervising teams and working directly with children through my roles in childcare and camp coordination. My collaborative spirit and strong interpersonal communication skills enable me to thrive in fast-paced environments while maintaining quality service and positivity.…Hi, I'm Mario Casas. With over 7 years of experience in customer service and a passion for the gaming and Esports industry, I've honed my skills in digital content creation and social media management. I love creating engaging gaming content, live streaming, and analyzing viewership metrics to optimize performance across major platforms like Twitch, YouTube, TikTok, and more. Besides content creation, I have extensive experience supervising teams and working directly with children through my roles in childcare and camp coordination. My collaborative spirit and strong interpersonal communication skills enable me to thrive in fast-paced environments while maintaining quality service and positivity.

Available to hire

Hi, I’m Mario Casas. With over 7 years of experience in customer service and a passion for the gaming and Esports industry, I’ve honed my skills in digital content creation and social media management. I love creating engaging gaming content, live streaming, and analyzing viewership metrics to optimize performance across major platforms like Twitch, YouTube, TikTok, and more.

Besides content creation, I have extensive experience supervising teams and working directly with children through my roles in childcare and camp coordination. My collaborative spirit and strong interpersonal communication skills enable me to thrive in fast-paced environments while maintaining quality service and positivity.

Skills

Experience Level

Expert

Expert

Expert

Beginner

Beginner

Language

Spanish; Castilian

Fluent

English

Fluent

French

Beginner

Work Experience

Gaming Content Creator and Live Stream Broadcaster

February 1, 2021 - Present

Create content while observing new trends within the gaming/Esports industry. Analyze viewership metrics on X, Instagram, Twitch, TikTok, and YouTube. Proficient in OBS Studio for live broadcasting, including scene setup, audio mixing, and stream optimization across multiple platforms such as Twitch, TikTok, X, Kick, and YouTube.

STAR Site Coordinator and Sub at Hoffman Estates Park District, Hoffman Estates, IL

May 1, 2021 - Present

Supervise 25-30 different staff in Summer Camp and Before and After School Care. Handle parent communication behavior issues, solve problems, and ensure quality control of service. Contribute to ensuring high-quality childcare service with additional structured tasks.

STAR Child Care Counselor at Hoffman Estates Park District, Hoffman Estates, IL

November 1, 2019 - Present

Provide high-quality childcare by engaging in activities and leading group activities for up to 70 students (K-8th grade/ages 5-14). Encourage participation, sportsmanship, teamwork, and positivity.

Barista at Starbucks, Hoffman Estates, IL

November 30, 2024 - July 25, 2025

Provided high-quality customer service during busy peak hours. Worked as a team member with fellow baristas to ensure fast and great quality food and beverage service. Maintained a positive attitude even under pressure.

Sales Associate at DSW, South Barrington, IL

April 1, 2019 - April 30, 2022

Provided excellent customer service to customers. Successfully promoted sales and rewards programs. Worked as a team to ensure high-quality assistance where needed.

Crew Member Trainer at Five Guys, Schaumburg, IL

September 17, 2017 - January 30, 2019

Trained new employees on customer service, food preparation, grill use, and cooking. Tracked sales on a weekly basis to improve and meet customer sales goals. Adapted to opening and closing the store and learned all positions.

Gaming Content Creator and Live Stream Broadcaster

February 1, 2021 - Present

Create gaming content focusing on trends in the gaming/Esports industry. Analyze viewership metrics on platforms such as X, Instagram, Twitch, TikTok, and YouTube. Utilize OBS Studio for live broadcasting, including scene setup, audio mixing, and stream optimization across multiple platforms including Twitch, TikTok, X, Kick, and YouTube.

STAR Site Coordinator and Substitute at Hoffman Estates Park District

May 1, 2021 - Present

Supervise 25-30 staff members in Summer Camp and Before and After School Care programs. Handle parent communication and behavior issues, ensuring quality control of childcare services. Contribute to maintaining high standards and additional structured tasks.

STAR Child Care Counselor at Hoffman Estates Park District

November 1, 2019 - Present

Provide excellent childcare by engaging children in various activities. Lead group activities for up to 70 students spanning kindergarten through 8th grade (ages 5-14). Promote participation, sportsmanship, teamwork, and positivity.

Barista at Starbucks, Hoffman Estates, IL

November 1, 2024 - August 20, 2025

Delivered high quality customer service during peak hours. Collaborated with fellow baristas to ensure fast and excellent food and beverage service. Maintained a positive attitude under pressure.

Sales Associate at DSW, South Barrington, IL

April 1, 2022 - August 20, 2025

Provided excellent customer service. Promoted sales and rewards programs effectively. Worked as a team to guarantee high quality assistance when needed.

Crew Member Trainer at Five Guys, Schaumburg, IL

January 1, 2019 - August 20, 2025

Trained new employees in customer service, food preparation, grill use, and cooking. Tracked weekly sales to support achieving customer sales goals. Adapted to various roles including opening and closing the store.