Available to hire
Hi, I’m Mark Fares. I blend software engineering with business analytics to help financial institutions turn data into strategic decisions. My career began in Egypt as a software engineer and evolved into risk management, regulatory reporting, and IT-enabled business analysis across banks in Europe, Asia, and the Middle East. I thrive at the intersection of technology and business, translating complex requirements into practical, data-driven solutions.
Currently I serve as IT Business Lead Analyst (VP) at Citibank in Budapest, leading franchise-critical applications, driving requirements, and guiding cross-functional teams through implementation, testing, and production go-lives. I’m proficient with SAS, SQL, Python, and BI tools like Tableau and Power BI, and I enjoy mentoring teams, optimizing processes, and delivering measurable value through analytics.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
Arabic
Fluent
English
Fluent
Work Experience
IT Business Lead Analyst – VP at Citibank Budapest
January 1, 2024 - November 6, 2025Subject Matter Expert (SME) for Business Analysis activities of the Franchise Critical application; collected BRD and prepared FRD; led implementation, system integration testing, and UAT; supported production Go Live and post-production validation. Served as Scrum Master for the dedicated team, guiding Agile ceremonies and tracking Agility Health Radar surveys. Acted as Project Manager for EMEA projects, handling budgeting, resources, prioritization, and status in the Project Tracking System. Interfaced with internal and external senior stakeholders, evaluated IT developments, and recommended enhancements. Translated business requirements into technical language, delivering data-driven solutions and influencing strategic decisions.
Senior Finance Specialist AVP at Citibank Budapest (EMEA Finance Controllers SWAT Team)
December 1, 2023 - December 1, 2023Tableau expert across EMEA Finance; onboarded Tableau server and delivered internal trainings. Served as SME on regulatory and technical challenges (FINREP, COREP, Risk, Liquidity, Product Control) and supported ECB/EBA Climate Stress Testing. Mapped data across FINREP/COREP/Risk datasets and managed regulator inquiries. Led in-house automation projects to enhance regulatory reporting and supported BAU Finance teams during business continuity. Maintained internal controls and partnered with cross-functional teams and external consultants as needed.
Hong Kong Consumer Risk Portfolio lead - AVP at Citibank Budapest
February 1, 2023 - February 1, 2023Led a team of Credit Risk analysts; provided mentoring and technical assistance; managed Hong Kong Risk Reporting and Data Management projects and BI implementations. Coordinated with global/regional/country stakeholders to plan, map, develop, and deliver portfolio and regulatory reports across the full reporting cycle. Managed country data marts supporting BCBS239 compliance; ensured documentation and controls, including program narratives. Drove data-driven BI solutions to support risk management and regulatory readiness.
Risk Analyst – Enterprise Risk Management at CIB Bank Hungary
April 1, 2021 - April 1, 2021Initiated SAS Visual Analytics internal sessions for the Risk Management team; revamped and automated dashboards and reports for SAS Visual Analytics. Implemented automated reporting workflows to improve accuracy and efficiency in risk assessment and regulatory reporting.
Retail Risk Strategy Manager at Credit Agricola Egypt
August 1, 2020 - August 1, 2020Led IFRS9 project for Corporate Module; validated methodology, data, and results. Used SAS Visual Analytics to revamp reports and dashboards. Designed and implemented the Retail Risk Policy aligned with Central Bank and management strategy. Developed a business continuity plan for risk controls and collaborated with Portfolio Management to identify and mitigate risks; drove data analytics to support decision making and growth.
Senior Professional Risk Analyst – Enterprise Risk - Risk Data Management at ALEXBANK – Intesa Sanpaolo group (ISP)
September 1, 2018 - September 1, 2018Designed ad-hoc solutions for central bank requirements; launched and implemented a Credit Card risk monitoring model; deployed Early Warning Model (from Apr 2017) in cooperation with ISP and Prometeia. Contributed to the Risk RADAR data integration project to create a Golden Report feeding risk systems and regulators, enhancing automation and data scope.
Corporate Risk_ Early Warning Officer at Abu Dhabi Islamic Bank
July 1, 2016 - July 1, 2016Created an Early Warning model for SME risk tracking; established MIS reports (daily, monthly, quarterly) to escalate portfolio performance. Implemented stress testing at client and country levels and prepared financial studies to assess customer risk; led win-win discussions with flagged customers to mitigate risk.
MIS Analyst at Mashreq Bank Egypt
February 1, 2015 - February 1, 2015Automated reports using analytics tools (SAS, Access, Excel, PowerPoint) to support management decisions; produced MIS documentation for handover; performed data analysis for recurring and ad hoc reports to assess bank and employee performance.
Software Engineer (C++) at Petro services GMBH
February 1, 2014 - February 1, 2014Developed software in C++ for petroleum services; contributed to system design and implementation.
Software Developer at BITA Company for Software
June 1, 2013 - June 1, 2013Developed software solutions; contributed to project teams and extensions in various software projects.
IT Business Lead Analyst – VP, Business Analytics - Technology at Citibank Budapest
May 1, 2025 - November 6, 2025Serve as the Subject Matter Expert (SME) for Business Analysis activities of the Franchise Critical application, including collection of BRD, preparation of FRD, drive Implementation, drive System Integration Testing and User Acceptance Testing, Support Production Go Live activities, monitor post-Production Validation and Production Issue Resolution activities. Also serve as the Scrum Master for the dedicated team, leading agile events and improving maturity. Act as Project Manager on assigned projects including budgeting, resource management and status updates, and represent professional standpoints in internal and external forums. Evaluate new IT developments and analyze business processes to recommend enhancements and data-driven solutions.
Business Risk Data Manager – VP at Citibank Budapest
April 30, 2025 - April 30, 2025Lead Reporting and Analytics development applying BI tools (Tableau and Qlik Sense) for CTI risk management, automating and enhancing reporting, and ensuring data quality and integrity. Manage detailed BRD preparations, coordinate between Business leads, Technologists and Risk Officers, and drive data-driven improvements. Lead JIRA projects under CTI-Issue management using Agile (Kanban/SCRUM).
Senior Finance Specialist AVP at Citibank Budapest (EMEA Finance Controllers SWAT Team)
November 30, 2023 - November 30, 2023Tableau expert across EMEA finance, overseeing Finance Tableau Server onboarding, delivering internal training, and providing SME support for financial, regulatory and technical challenges in ICAAP automation. Connect data across FINREP, COREP, Risk, Liquidity and Product Control for ECB/EBA climate stress testing and Stressed RWA modelling. Respond to regulator questions promptly, drive regulatory updates, and support internal projects to automate reporting and improve processes. Provide leadership in BAU finance teams and ensure internal controls and issue escalation when needed.
Consumer Risk Reporting Manager AVP at Citibank Budapest
February 28, 2023 - February 28, 2023Led a team of Credit Risk analysts; planned and delivered portfolio and regulatory credit reporting across global/regional stakeholders. Managed data incidents, maintained procedural documentation and controls, and oversaw the Country data-mart supporting BCBS239 calculations and Tableau implementations.
Risk Analyst at CIB Bank Hungary
April 30, 2021 - April 30, 2021Initiated SAS Visual Analytics internal sessions for Risk Management; revamped and automated multiple dashboards and reports.
Retail Risk Strategy Manager at Credit Agricola Egypt
August 31, 2020 - August 31, 2020Go live with IFRS9 project for Corporate Module; used SAS Visual Analytics to revamp reports and dashboards; designed and implemented the retail risk policy; ensured business continuity and supported data-driven decision making; collaborated with Retail Risk Portfolio Management to mitigate portfolio risks.
Senior Professional Risk Analyst – Enterprise Risk - Risk Data Management at ALEXBANK – Intesa Sanpaolo group (ISP)
September 30, 2018 - September 30, 2018Designed solutions for central bank needs and ISP requirements; launched an internal credit card risk model; implemented Early Warning Model with data validation and calibration support; contributed to the RADAR project aiming to feed a single data base for risk systems and regulatory reporting automation.
Corporate Risk – Early Warning Officer at Abu Dhabi Islamic Bank
July 31, 2016 - July 31, 2016Created Early Warning model for SMEs to identify accounts approaching default; conducted stress testing at client and country levels; prepared financial studies and led early warning discussions to mitigate risks.
MIS Analyst at Mashreq Bank Egypt
February 28, 2015 - February 28, 2015Automated reports using analytics tools (SAS, Access, Excel) to support management decisions; documented processes for handover and maintenance; produced periodic and ad hoc reports to assess bank and employee performance.
Software Engineer (C++) at Petro services GMBH
February 28, 2014 - February 28, 2014Developed software solutions in C++ for petroleum services.
Software Developer at BITA Company for Software
June 30, 2013 - June 30, 2013Software development roles.
IT Business Lead Analyst – VP at Citibank Budapest
January 1, 2024 - November 7, 2025Subject Matter Expert for franchise-critical applications, collecting BRD/FRD, driving implementation, system integration testing and user acceptance testing, supporting production go-live activities, and post-production validation. Scrummaster for the dedicated team, leading agile ceremonies and driving process maturity. Manages cross-EMEA projects end-to-end, communicates with internal and external stakeholders, and analyzes business processes to recommend data-driven solutions.
Senior Finance Specialist AVP at Citibank Budapest (EMEA Finance Controllers SWAT Team)
December 31, 2023 - December 31, 2023Tableau expert across EMEA finance, onboarding Finance Tableau server, delivering internal training, and handling regulatory and technical challenges in ICAA PS automation. Participated in ECB/EBA climate stress testing and RWA modelling, integrating FINREP, COREP, Risk, Liquidity, and Product Control data. Supported in-house projects to automate regulatory reports and ensured strong internal controls and leadership involvement.
Hong Kong Consumer Risk Portfolio lead – AVP at Citibank Budapest
February 28, 2023 - February 28, 2023Led a team of Credit Risk analysts, mentored and coached staff, and managed Hong Kong risk reporting and data Management projects. Coordinated with global and regional stakeholders to develop regulatory reporting, BCBS239-compliant data mart, and Tableau implementations.
Risk Analyst – Enterprise Risk Management at CIB Bank Hungary
April 30, 2021 - April 30, 2021Initiated SAS Visual Analytics sessions, revamped and automated dashboards and reports, and supported risk management activities with analytics-driven insights.
Senior Professional Risk Analyst – Enterprise Risk - Risk Data Management at ALEXBANK – Intesa Sanpaolo group (ISP)
September 2, 2018 - September 2, 2018Designed ad-hoc risk solutions for central bank requirements, launched and deployed an internal credit card risk model, implemented Early Warning Modeling, and contributed to the RADAR project for risk data integration and reporting.
Corporate Risk – Early Warning Officer at Abu Dhabi Islamic Bank
July 1, 2016 - July 1, 2016Created internal Early Warning models for SME risk, developed MIS to escalate portfolio performance, and implemented stress testing at client and country levels, including proactive customer engagements to mitigate risk.
Education
Bachelor of Computer Science at EL Shorouk Academy
January 11, 2030 - November 6, 2025Computer Science at EL Shorouk Academy, Faculty of Computer Science
January 11, 2030 - November 6, 2025Credit Diploma at Egyptian Banking Institute
January 11, 2030 - November 6, 2025Bachelor's in Computer Science at EL Shorouk Academy – Faculty of Computer Science
January 11, 2030 - November 7, 2025Credit Diploma at Egyptian Banking Institute
January 11, 2030 - November 7, 2025Qualifications
Credit Diploma
January 11, 2030 - November 6, 2025Certified Scrum Master
January 11, 2030 - November 6, 2025Certified Scrum Master
January 11, 2030 - November 6, 2025Certified Scrum Master
January 11, 2030 - November 7, 2025Certified Scrum Master
January 11, 2030 - November 7, 2025Industry Experience
Financial Services, Software & Internet, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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