As a Freelance Video Editor and Graphic Designer, I have worked with clients to produce high-quality short-form and long-form content for platforms such as YouTube and social media. My work focuses on visual storytelling, effective pacing, and clean design that captures attention and improves viewer engagement. I am experienced in editing promotional videos, creating graphics and thumbnails, performing color correction, and incorporating motion graphics to enhance the overall production value of content. In addition to my creative experience, my background in customer service with Amazon and leadership experience as a Shift Manager at McDonald's strengthened my communication, problem-solving, and teamwork skills. These experiences taught me how to work efficiently under pressure while maintaining a strong focus on delivering excellent results. I am passionate about turning ideas into compelling visual content that supports brand identity and connects with audiences. I would welcome the opportunity to contribute my creative skills and dedication to your team.

Mark Roland B. Medriano

As a Freelance Video Editor and Graphic Designer, I have worked with clients to produce high-quality short-form and long-form content for platforms such as YouTube and social media. My work focuses on visual storytelling, effective pacing, and clean design that captures attention and improves viewer engagement. I am experienced in editing promotional videos, creating graphics and thumbnails, performing color correction, and incorporating motion graphics to enhance the overall production value of content. In addition to my creative experience, my background in customer service with Amazon and leadership experience as a Shift Manager at McDonald's strengthened my communication, problem-solving, and teamwork skills. These experiences taught me how to work efficiently under pressure while maintaining a strong focus on delivering excellent results. I am passionate about turning ideas into compelling visual content that supports brand identity and connects with audiences. I would welcome the opportunity to contribute my creative skills and dedication to your team.

Available to hire

As a Freelance Video Editor and Graphic Designer, I have worked with clients to produce
high-quality short-form and long-form content for platforms such as YouTube and social
media. My work focuses on visual storytelling, effective pacing, and clean design that
captures attention and improves viewer engagement. I am experienced in editing
promotional videos, creating graphics and thumbnails, performing color correction, and
incorporating motion graphics to enhance the overall production value of content.
In addition to my creative experience, my background in customer service with Amazon and
leadership experience as a Shift Manager at McDonald’s strengthened my communication,
problem-solving, and teamwork skills. These experiences taught me how to work efficiently
under pressure while maintaining a strong focus on delivering excellent results.
I am passionate about turning ideas into compelling visual content that supports brand
identity and connects with audiences. I would welcome the opportunity to contribute my
creative skills and dedication to your team.

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Work Experience

Freelance Video Editor, Content Editing, Graphics Design & Illustrator
January 1, 2020 - Present
Create long-form and short-form video content for digital platforms; edit and color-correct footage; design graphics, thumbnails, and visual assets aligned with brand identity; develop custom illustrations for video and digital use; add subtitles and on-screen text for accessibility; collaborate with clients to understand goals and deliver revisions; manage order tracking, returns, and refunds to ensure timely solutions.
Amazon Customer Service Representative at Amazon
April 1, 2021 - September 30, 2023
Provided customer support via phone, chat, and email; addressed inquiries, troubleshooted issues, and resolved product or service concerns; maintained high-quality service standards.
Shift Manager at McDonald's Philippines
October 1, 2023 - November 1, 2025
Led cash management, inventory, and shift reports; ensured compliance with food safety and cleanliness standards; resolved customer issues quickly and professionally.
Marketing Manager at McDonald's Philippines
October 1, 2023 - November 1, 2025
Oversee daily restaurant operations while leading team members to deliver excellent customer service in a fast-paced environment. Supervises shift operations including team coordination, cash handling, and inventory management. Maintains compliance with food safety, sanitation, and operational standards. Resolves customer concerns quickly while maintaining a positive service experience. Manages shift performance and ensures smooth operations during peak hours.

Education

Bachelor of Science in Environmental Science at Palawan State University
January 11, 2030 - January 31, 2026
Bachelor of Science in Environmental Science at Palawan State University
January 11, 2030 - January 1, 2023

Qualifications

Food Safety Class & Certification
January 11, 2030 - January 31, 2026
Advanced Shift Leadership Course
February 4, 2025 - January 31, 2026
Advanced Shift Leadership Course
February 10, 2025 - April 11, 2026
Advancing Your Leadership on the Shift
February 4, 2025 - April 11, 2026
Workplace Violence Prevention
February 2, 2025 - April 11, 2026
Food Safety Certification
April 3, 2024 - April 11, 2026

Industry Experience

Media & Entertainment, Retail, Professional Services, Education, Government