I am a senior marketing and communications leader with a track record of driving brand growth, customer acquisition and commercial performance across leisure, visitor attractions and live events.

About

I am a senior marketing and communications leader with a track record of driving brand growth, customer acquisition and commercial performance across leisure, visitor attractions and live events. I have led national and local multi-channel campaigns, performance marketing, PR, social and partnerships to increase sales, retention and lifetime value. I excel at shaping end-to-end customer journeys, translating insights into action, and building strong teams and partnerships. I thrive in fast-paced environments and have delivered brand refreshes, audience development, and revenue growth across diverse organisations.

  • 23 years' experience
  • Joined December 2025

Industry experience

  • Media & Entertainment
  • Travel & Hospitality
  • Professional Services

Work experience· 8 roles

Marketing Director · Consulting - VariousOct 2023 – Present · 3 yrs 2 mos

Providing strategic marketing support to a range of organisations, including Polar London undergoing a brand transformation, advising on market positioning, communications, PR and social media to help expand into new markets. Also consulting for Perform, a leading drama school with 350 locations, supporting revenue growth through nationwide local campaigns and overseeing a new website and e-commerce system.

Marketing Director · LongleatMar 2021 – Sep 2023 · 2 yrs 7 mos

Member of the Executive Team responsible for setting and achieving commercial objectives; led a team of 14 across marketing, communications, digital, design, product development and schools; developed an audience development plan and marcomms strategy aligned to the 10-year masterplan; delivered ticket sales of over 1 million annual visitors; led partnership development with national and international brands and tourism organisations; developed a membership product to increase retention and charitable giving.

Director of Marketing and Communications · Alexandra PalaceMar 2015 – Mar 2021 · 6 yrs 1 mo

Departmental lead for marketing and communications for the trust and trading companies; member of the Executive Leadership Team; led a team of 9 across marketing, communications, digital, design and customer service; supported the trust's creative learning programme to achieve outreach targets; led omni-channel digital development across ticketing, F&B and merchandising.

Group Marketing Manager · Fusion Lifestyle (Leisure Management)Mar 2011 – Mar 2015 · 4 yrs 1 mo
Marcoms Consultant · London Scottish RFCSep 2010 – Mar 2011 · 7 mos
Marketing Manager · London WaspsAug 2008 – Aug 2010 · 2 yrs 1 mo
Marketing Executive · Rugby Football UnionJun 2006 – Sep 2007 · 1 yr 4 mos
Team Manager · BT Careline (Call Centre)Jun 2001 – Sep 2005 · 4 yrs 4 mos

Education

BSc (Hons) Sport Psychology · Bournemouth University2004 – 2008
BTEC Sports Science · Richmond upon Thames College2001 – 2004

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