I am Marwa El Sayed Attia, an operations and contracting professional with years in travel and Nile cruises. I manage reservations, negotiate hotel and cruise rates, inspect properties, and ensure contracts meet deadlines. I thrive on building strong relationships with hoteliers and travel agents and coordinating cross-functional teams to deliver smooth operations. In parallel, I have developed a solid digital marketing background—social media strategies, content creation, SEO, analytics, and e-commerce—supporting growth and brand presence. I am flexible to work from anywhere in Cairo and value teamwork, clear communication, and proactive problem solving to finish projects on time.

Marwa El Sayed Attia

I am Marwa El Sayed Attia, an operations and contracting professional with years in travel and Nile cruises. I manage reservations, negotiate hotel and cruise rates, inspect properties, and ensure contracts meet deadlines. I thrive on building strong relationships with hoteliers and travel agents and coordinating cross-functional teams to deliver smooth operations. In parallel, I have developed a solid digital marketing background—social media strategies, content creation, SEO, analytics, and e-commerce—supporting growth and brand presence. I am flexible to work from anywhere in Cairo and value teamwork, clear communication, and proactive problem solving to finish projects on time.

Available to hire

I am Marwa El Sayed Attia, an operations and contracting professional with years in travel and Nile cruises. I manage reservations, negotiate hotel and cruise rates, inspect properties, and ensure contracts meet deadlines. I thrive on building strong relationships with hoteliers and travel agents and coordinating cross-functional teams to deliver smooth operations.

In parallel, I have developed a solid digital marketing background—social media strategies, content creation, SEO, analytics, and e-commerce—supporting growth and brand presence. I am flexible to work from anywhere in Cairo and value teamwork, clear communication, and proactive problem solving to finish projects on time.

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Language

Arabic
Fluent
English
Advanced

Work Experience

Operations & Contracting Manager & Digital Marketing Manager at Alfa Omega Tours
January 1, 2021 - Present
Responsible for all reservations received from our Travel agent. Manage all aspects of travel operations including reservations, ticketing, travel coordination and customer support. Negotiating rates and availability with hotels & Cruises. Visiting and inspecting hotels on a regular basis to ensure good standards. Meeting with hoteliers and representing the company. Ensuring that all contracts are received to deadline, and that contract conditions are met. Dealing with disputes regarding rates, allotment, etc; Liaising with other members of staff to ensure the best possible use of contracted hotels. Digital Marketing responsibilities include Social Media Strategies, Content Creation, SEO, Analytics Reporting.
Operations & Contracting Manager & Digital Marketing Specialist at Alfa Omega Tours
January 1, 2021 - Present
Responsible for all reservations received from our travel agents; manage all aspects of travel operations including reservations, ticketing, travel coordination and customer support; negotiating rates and availability with hotels & cruises; visiting and inspecting hotels to ensure good standards; meeting with hoteliers and representing the company; ensuring contracts are received to deadline, and that contract conditions are met; dealing with disputes regarding rates, allotment, etc; liaising with other members of staff to ensure the best possible use of contracted hotels. Digital Marketing responsibilities include Social Media Strategies, Content Creation, SEO, Analytics Reporting.
E-Commerce & Sales Manager at Mayfair Cruises
July 1, 2019 - August 1, 2020
Responsible for contracts & allotment of Travel Agents; assist DOS in annual budget process; help set rates structure and rate calendar; plan and execute sales objectives, analyze past performance, and project future performance; identify new markets and opportunities to increase sales; participate in sales calls; as an e-commerce specialist, responsible for online sales strategies and monitoring site performance to improve UX, traffic and sales; execute ad campaigns and implement latest digital marketing strategies.
Reservation Manager at Movenpick Nile Cruise
April 1, 2018 - July 1, 2019
Responsible for all Nile Cruise reservations; review reservations booked daily; review arrival reports; implement policies and procedures; prepare occupancy forecast; record company/travel agent rates; liaise with sales department regarding occupancy and rates; conduct reservation analyses.
Central Reservation Manager at Planet Nile Cruises
February 1, 2017 - March 1, 2018
Responsible for all reservations on M/S Esmeralda and Planet Tours on other Nile Cruises; assist DOS in the Sales Department.
Sales & Reservations Manager at Il Mercato Travel
October 1, 2016 - January 1, 2017
Indoor/outdoor sales for corporate and individual clients; design and price packages for company campaigns; manage bookings for hotels/Nile cruises; participate in pre-creation of annual sales plan; manage supplier/vendor relations; structure pricing with hotel DOSs for different source markets.
Sales Supervisor at Travcotels For Nile Cruises
July 1, 2007 - September 1, 2016
Follow up with local agents; confirm space and their requests; prepare offers/contracts and send rates; handle payments; issue embarkation cards; manage turn-away matters; coordinate embarkation and accommodation payments; manage offers and charters; indoor/outdoor sales calls.
Executive Reservation at Travcotels For Nile Cruises
September 1, 2002 - July 1, 2007
Confirm space for new bookings using charts; handle boat issues prior to check-in; follow vouchers from Tour/Operators and issue embarkation cards; reconcile control sheets with boats after client check-in; handle payments for local agents; monitor due dates for payments; issue last-minute reservations & amendments.

Education

B.A., English at Ain Shams University
January 1, 1997 - January 1, 2001
B.A., English Department at Ain Shams University, Faculty of Education
January 1, 1997 - January 1, 2001

Qualifications

English - Advanced level
January 11, 2030 - December 6, 2025
MOS Office (Word, Excel, PowerPoint, Outlook, Access, Project)
January 11, 2030 - December 6, 2025
English - AUC (Advanced level)
January 11, 2030 - December 6, 2025
MOS Office Suite (Win, Word, Excel, Power Point, Outlook, Access, Project, Internet Applications)
January 11, 2030 - December 6, 2025

Industry Experience

Travel & Hospitality, Professional Services