I am a motivated individual with diverse experience in customer service and technical support. I thrive in dynamic environments and enjoy solving problems while assisting customers with their needs. My background in e-commerce and sales has provided me with a strong foundation in communication and negotiation skills, enabling me to cater to various customer demands effectively. I am always eager to learn and adapt to new challenges. In my previous roles, I demonstrated my ability to work collaboratively with teammates while managing multiple responsibilities. I take pride in delivering exceptional service and ensuring customer satisfaction. My experiences have also honed my organizational skills, allowing me to maintain high standards of performance. I look forward to pursuing further opportunities to grow professionally and contribute to team success.

Augustin Săidăcaru

I am a motivated individual with diverse experience in customer service and technical support. I thrive in dynamic environments and enjoy solving problems while assisting customers with their needs. My background in e-commerce and sales has provided me with a strong foundation in communication and negotiation skills, enabling me to cater to various customer demands effectively. I am always eager to learn and adapt to new challenges. In my previous roles, I demonstrated my ability to work collaboratively with teammates while managing multiple responsibilities. I take pride in delivering exceptional service and ensuring customer satisfaction. My experiences have also honed my organizational skills, allowing me to maintain high standards of performance. I look forward to pursuing further opportunities to grow professionally and contribute to team success.

Available to hire

I am a motivated individual with diverse experience in customer service and technical support. I thrive in dynamic environments and enjoy solving problems while assisting customers with their needs. My background in e-commerce and sales has provided me with a strong foundation in communication and negotiation skills, enabling me to cater to various customer demands effectively. I am always eager to learn and adapt to new challenges.

In my previous roles, I demonstrated my ability to work collaboratively with teammates while managing multiple responsibilities. I take pride in delivering exceptional service and ensuring customer satisfaction. My experiences have also honed my organizational skills, allowing me to maintain high standards of performance. I look forward to pursuing further opportunities to grow professionally and contribute to team success.

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Language

Romanian, Moldavian, Moldovan
Fluent
English
Advanced

Work Experience

Service Center Analyst 1 at CSS Capgemini
February 28, 2022 - February 21, 2024
Acted as the first point of contact for customers, addressing inquiries, issues, and service requests promptly and courteously. Managed support tickets and performed basic technical troubleshooting while ensuring compliance with quality standards.
Sales Officer at APS
October 1, 2021 - March 20, 2021
Provided high-level customer service to assist with inquiries and sales of Memorial Shop products. Updated information about customer cases and adopted new procedures to ensure efficient team operations.
Warehouse Operator at Tesco
August 6, 2019 - September 6, 2019
Involved in picking and handling stock, using mechanical handling equipment efficiently, and ensuring warehouse cleanliness and safety.
Service Center Analyst 1 at CAPGEMINI
February 28, 2022 - February 21, 2024
Acted as the first point of contact for customer inquiries and issues, managing support tickets and providing troubleshooting assistance. Documented common issues and ensured compliance with quality standards.

Education

High School Diploma at Economic Technological High School “Virgil Madgearu”
September 12, 2016 - June 19, 2020
High School Diploma at Economic Technological High School “Virgil Madgearu”
September 12, 2016 - June 19, 2020

Qualifications

Add your qualifications or awards here.

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