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A motivated Computer Science graduate with a solid foundation in programming, software development. Aspiring to apply technical skills in an entry-level software development role, contributing to innovative solutions and continuously advancing professional growth.…

MUHAMMAD E BRAHIM MASOUD

Full Stack Developer, Programmer, Web Developer, +2

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A motivated Computer Science graduate with a solid foundation in programming, software development. Aspiring to apply technical skills in an entry-level software development role, contributing to innovative solutions and continuously advancing professional growth.…

Available to hire

A motivated Computer Science graduate with a solid foundation in programming, software development. Aspiring
to apply technical skills in an entry-level software development role, contributing to innovative solutions and
continuously advancing professional growth.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Language

Arabic

Fluent

English

Fluent

Work Experience

Guest Assistant at Sutherland Egypt

October 1, 2021 - May 31, 2022

Worked as a Guest Assistant providing support and services likely involving customer interaction and assistance during the period at Sutherland Egypt.

Customer Service Agent at Intelcia Egypt

October 1, 2020 - April 30, 2021

Served as a Customer Service Agent handling customer inquiries and support tasks effectively from October 2020 to April 2021.

Software Engineer at VORTEX Robotics

July 1, 2020 - September 30, 2020

Developed control systems for ROVs using Pixhawk, Raspberry Pi, and Arduino. Implemented image processing for ROV operations and enhanced autonomy with ROS. Contributed to the MATE ROV Competition, leading ROV control systems.

Guest Assistant at Sutherland Egypt

May 31, 2022 - July 25, 2025

Provided guest assistance services as part of the operational support team.

Customer Service Agent at Intelcia Egypt

April 30, 2021 - July 25, 2025

Handled customer service inquiries and support tasks for the company.

Software Engineer at VORTEX Robotics

September 30, 2020 - July 25, 2025

Developed control systems for ROVs using Pixhawk, Raspberry Pi, and Arduino. Implemented image processing for ROV operations and enhanced autonomy with ROS. Contributed significantly to the MATE ROV Competition, leading ROV control systems development.

Software Engineer at Vortex Robotics

September 1, 2020 - September 12, 2025

Contributed to robotics software development, implementing control systems, real-time data processing, and sensor integration for ROV operations; collaborated on ROS-based autonomy enhancements and GUI tooling; worked with Python, C++, and React-based interfaces.

Guest Assistant at Southern Egypt

May 1, 2022 - September 12, 2025

Assisted guests with information, directions and support; coordinated with teams to improve visitor experiences; supported on-site operations in a fast-paced environment.

Software Engineer at Information Technology Institute

March 1, 2025 - Present

Completed a full-stack development program; gained hands-on experience building projects using Python, Django, React, and REST APIs; collaborated on team projects and applied software engineering best practices.

Guest Assistant at Sutherland Egypt

May 1, 2022 - September 12, 2025

Provided customer support across phone and chat channels, assisted guests with inquiries, and ensured a positive service experience. Collaborated with the team to resolve issues promptly and documented interactions for quality assurance.

Customer Service Agent at Intelia Egypt

April 1, 2021 - September 12, 2025

Handled customer inquiries via phone and email, resolved complaints, and supported order processing and account maintenance. Aimed to deliver high-quality service and maintain customer satisfaction.

Guest Assistant at Sutherland Egypt

May 1, 2022 - September 25, 2025

Provided front-line guest support, assistant interactions, and managed inquiries, facilitating communications between staff and customers. Built initial experience in customer service, problem-solving, and teamwork while supporting daily operations.

Customer Service Agent at Intel ia Egypt

April 1, 2021 - September 25, 2025

Handled customer inquiries via phone and chat, resolved issues, documented interactions, and maintained accurate customer records. Gained experience in service delivery, communication, and multitasking.