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Matilda Collett is a commission-based graphic artist and illustrator working across collage, physical and digital painting, and website & publication design. She is confident working with the public and has several years of professional hospitality and retail experience, which strengthened her communication, organisation, and team support skills. Her work combines strong traditional art and design knowledge with practical customer service and supervisory experience. She also supports brands through design-focused deliverables such as brand identity, publication design, typography, and social media content.…Matilda Collett is a commission-based graphic artist and illustrator working across collage, physical and digital painting, and website & publication design. She is confident working with the public and has several years of professional hospitality and retail experience, which strengthened her communication, organisation, and team support skills. Her work combines strong traditional art and design knowledge with practical customer service and supervisory experience. She also supports brands through design-focused deliverables such as brand identity, publication design, typography, and social media content.

Matilda Collett

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Matilda Collett is a commission-based graphic artist and illustrator working across collage, physical and digital painting, and website & publication design. She is confident working with the public and has several years of professional hospitality and retail experience, which strengthened her communication, organisation, and team support skills. Her work combines strong traditional art and design knowledge with practical customer service and supervisory experience. She also supports brands through design-focused deliverables such as brand identity, publication design, typography, and social media content.…Matilda Collett is a commission-based graphic artist and illustrator working across collage, physical and digital painting, and website & publication design. She is confident working with the public and has several years of professional hospitality and retail experience, which strengthened her communication, organisation, and team support skills. Her work combines strong traditional art and design knowledge with practical customer service and supervisory experience. She also supports brands through design-focused deliverables such as brand identity, publication design, typography, and social media content.

Available to hire

Matilda Collett is a commission-based graphic artist and illustrator working across collage, physical and digital painting, and website & publication design. She is confident working with the public and has several years of professional hospitality and retail experience, which strengthened her communication, organisation, and team support skills.

Her work combines strong traditional art and design knowledge with practical customer service and supervisory experience. She also supports brands through design-focused deliverables such as brand identity, publication design, typography, and social media content.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Watercolour Illustration

Intermediate

Work Experience

Front of House Supervisor at Liverpool John Moore’s University

September 1, 2023 - Present

Front-of-house supervisory role. Supported a team to a high standard including opening and closing, organising shifts, and completing till reconciliation. Delivered friendly, high-quality customer service while operating the till and handling payments accurately; provided menu/product knowledge to advise and up-sell promotions and items. Took responsibility for social media (TikTok and Instagram) and created artwork/illustrations for display for the Milo and surrounding lounges. Featured social media content in the company newsletter.

Retail Sales Assistant / Front of House Staff at Alturo Lounge / The Fig / The Pop Art Shop (multi-site roles)

November 1, 2022 - September 1, 2023

Retail and customer service experience across multiple venues and a pop art craft and art supplies shop. Tasks included serving customers, operating tills accurately, upselling promotions and menu items, and maintaining product and menu knowledge. At supervisory level, supported team responsibilities including opening/closing and till reconciliation. Managed social media for TikTok and Instagram and created commissioned artwork and illustrations for display. In The Pop Art Shop, curated and marketed handmade crafts and art supplies, handled transactions, carefully packaged delicate items, and provided tailored advice to customers; also displayed and sold own prints and artwork in-store.

Retail Sales Assistant (Front of House Staff) at Alturo Lounge

November 1, 2022 - September 1, 2023

Worked in a newly established site fully trained and mentored by seasoned professionals. Managed a high volume of customers in a fast-paced environment while making and serving beverages, providing friendly customer service, operating the till, and handling payments accurately. Upsold promotions and menu items, maintained good menu knowledge, supported team responsibilities, and contributed social media duties (TikTok/Instagram) and display artwork commissions.

Front of House Hostess at Milo Lounge

August 1, 2022 - September 1, 2023

Hospitality introductory role that built customer service foundations in a professional setting. Gained experience in making specialised coffee and cocktails, serving, hosting and waiting tables, and working within a small team. Continued community involvement in youth theatre to build confidence and support performance in professional roles.

Front of House Staff at Hereford City Centre (Hereford College of Arts / local venues - listed within education/work section)

April 1, 2021 - September 1, 2022

Introductory hospitality experience developing fundamentals of customer service in a professional environment. Contributed to serving/hosting and working with a small team while continuing involvement in community youth theatre to strengthen confidence.

Customer Service / Retail (The Pop Art Shop) at The Pop Art Shop

April 1, 2021 - September 1, 2022

Coordinated customer-facing art and craft retail tasks including curating, marketing, managing, and selling handmade crafts and art supplies. Supervised transactions, carefully packaged delicate crafts, and provided information to customers using tailored art-and-design advice. Displayed and sold own prints and artwork in-store and gained experience in presenting work, photographing it, and receiving customer feedback.