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Hi, I’m Matthew Steven Waddington. I’m a QA Software Tester and applications support specialist with a strong interest in gaming and user experience. I enjoy debugging, coordinating with developers, and delivering reliable software solutions under tight deadlines. I’m a proactive problem-solver with experience in agile environments, data gathering, and communicating complex information clearly. Outside work, I run a Twitch channel with my partner and have been leading a 6-person D&D group for 11 years, which has sharpened my collaboration, leadership, and presentation skills.…Hi, I’m Matthew Steven Waddington. I’m a QA Software Tester and applications support specialist with a strong interest in gaming and user experience. I enjoy debugging, coordinating with developers, and delivering reliable software solutions under tight deadlines. I’m a proactive problem-solver with experience in agile environments, data gathering, and communicating complex information clearly. Outside work, I run a Twitch channel with my partner and have been leading a 6-person D&D group for 11 years, which has sharpened my collaboration, leadership, and presentation skills.

Matthew Steven Waddington

QA Engineer, Programmer, Web Developer, +2

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Hi, I’m Matthew Steven Waddington. I’m a QA Software Tester and applications support specialist with a strong interest in gaming and user experience. I enjoy debugging, coordinating with developers, and delivering reliable software solutions under tight deadlines. I’m a proactive problem-solver with experience in agile environments, data gathering, and communicating complex information clearly. Outside work, I run a Twitch channel with my partner and have been leading a 6-person D&D group for 11 years, which has sharpened my collaboration, leadership, and presentation skills.…Hi, I’m Matthew Steven Waddington. I’m a QA Software Tester and applications support specialist with a strong interest in gaming and user experience. I enjoy debugging, coordinating with developers, and delivering reliable software solutions under tight deadlines. I’m a proactive problem-solver with experience in agile environments, data gathering, and communicating complex information clearly. Outside work, I run a Twitch channel with my partner and have been leading a 6-person D&D group for 11 years, which has sharpened my collaboration, leadership, and presentation skills.

Available to hire

Hi, I’m Matthew Steven Waddington. I’m a QA Software Tester and applications support specialist with a strong interest in gaming and user experience. I enjoy debugging, coordinating with developers, and delivering reliable software solutions under tight deadlines.

I’m a proactive problem-solver with experience in agile environments, data gathering, and communicating complex information clearly. Outside work, I run a Twitch channel with my partner and have been leading a 6-person D&D group for 11 years, which has sharpened my collaboration, leadership, and presentation skills.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

QA Software Tester at Synergist

October 1, 2022 - Present

Responsible for testing new system versions; coordinating between the testing team and developer team; investigating customer-reported bugs and spikes for future development ideas; working in an Agile environment to complete testing tasks in both development and production systems. Testing bugs and fixes for issues for clients and new features; writing up bugs, test plans and release notes; managing my own workload in an Agile team; testing the system after a UX and UI redesign while implementing new features.

Application Support Analyst at ESG Global

October 1, 2021 - September 30, 2022

Finding errors, creating solutions and exception resolution. Using SQL and JIRA to complete tasks and upgrading current systems in both live and end-to-end environments; working with a team or solo on different projects within specified timeframes; managing workload to strict SLAs; creating maintenance windows and completing patching checks on client servers.

AA Application Support Specialist at The AA

June 1, 2018 - February 1, 2021

Logging defects that arise within the application and project using JIRA; rolling out system updates to teams; assisting with day-to-day issues on the system to help smooth running of the call handler process; providing detailed feedback around the application to the developers; rolling out updates and conducting Q&A sessions with groups of agents; managing workload and prioritising tasks; ensuring issues are communicated quickly and efficiently.