I'm Maya Parkins, a marketing and communications leader dedicated to driving social impact through strategic storytelling, multi-channel campaigns, and donor engagement. Over the past 10+ years I've built brand visibility and audience growth for nonprofit and mission-driven organizations, turning complex issues into clear, compelling narratives that inspire action. I excel at leading cross-functional teams, guiding data-driven marketing programs, and aligning communications with fundraising and revenue goals. I deliver measurable results by pairing creative storytelling with analytics and innovative tools to optimize campaigns and deliver meaningful outcomes.

Maya Parkins

I'm Maya Parkins, a marketing and communications leader dedicated to driving social impact through strategic storytelling, multi-channel campaigns, and donor engagement. Over the past 10+ years I've built brand visibility and audience growth for nonprofit and mission-driven organizations, turning complex issues into clear, compelling narratives that inspire action. I excel at leading cross-functional teams, guiding data-driven marketing programs, and aligning communications with fundraising and revenue goals. I deliver measurable results by pairing creative storytelling with analytics and innovative tools to optimize campaigns and deliver meaningful outcomes.

Available to hire

I’m Maya Parkins, a marketing and communications leader dedicated to driving social impact through strategic storytelling, multi-channel campaigns, and donor engagement. Over the past 10+ years I’ve built brand visibility and audience growth for nonprofit and mission-driven organizations, turning complex issues into clear, compelling narratives that inspire action.

I excel at leading cross-functional teams, guiding data-driven marketing programs, and aligning communications with fundraising and revenue goals. I deliver measurable results by pairing creative storytelling with analytics and innovative tools to optimize campaigns and deliver meaningful outcomes.

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Language

Spanish; Castilian
Intermediate

Work Experience

Marketing & Communications Director at Womenful Voice, Inc.
March 1, 2025 - January 1, 2026
Led end-to-end marketing and communications strategy, increasing brand visibility by 65%, event attendance by 48%, and donor engagement by 42% through integrated, multi-channel campaigns. Secured 25+ earned media placements across local and digital outlets, expanding audience reach by 70% and strengthening organizational credibility and awareness. Built and managed a cross-functional marketing team of 6, improving campaign output efficiency by 35% and reducing turnaround time by 30% through streamlined workflows and performance tracking. Partnered with executive leadership and fundraising teams to align marketing with revenue goals, contributing to $185K+ in donations raised and 38% growth in donor acquisition. Implemented A/B testing and data-driven optimization strategies, increasing conversion rates by 28%, email engagement by 33%, and overall campaign ROI by 45% using analytics and AI-enabled tools.
Content Creator at Refugee Women’s Center, Inc.
September 1, 2024 - January 1, 2025
Architected and executed a targeted communications strategy, defining audience segmentation and messaging frameworks that increased overall audience reach by 55% and improved brand awareness across priority stakeholder groups. Launched and led a quarterly stakeholder newsletter, achieving a 38% average open rate and 24% click-through rate, contributing to a 30% increase in stakeholder engagement and retention. Developed and deployed conversion-focused promotional assets (flyers, digital campaigns, and collateral), driving a 45% increase in program participation and boosting campaign conversion rates by 27%.
Social Media Manager at Arts For Global Development, Inc.
June 1, 2024 - December 1, 2024
Designed and executed a data-driven social media strategy, increasing overall engagement by 72%, reach by 85%, and community interaction by 60% across priority platforms. Evaluated and optimized platform performance against organizational goals, reallocating resources to top-performing channels and improving overall campaign efficiency by 40% and cost-per-engagement by 28%. Built and scaled a high-performing content engine leveraging art-led storytelling and A/B testing, increasing content engagement rates by 50%, follower growth by 45%, and advocacy-driven shares by 35%.
Marketing & Communications Specialist at Living Independently for Everyone, Inc.
August 1, 2018 - October 1, 2020
Directed multi-channel fundraising campaigns and events, increasing donor contributions by 52% and improving donor retention by 34% through targeted engagement strategies and stewardship initiatives. Developed and executed integrated marketing and communications assets (newsletters, brochures, and promotional campaigns), boosting brand visibility by 60% and increasing event attendance by 47%. Led strategic media relations and executive outreach, securing 20+ media placements and 8+ high-profile government keynote speakers, resulting in a 55% increase in event attendance and significantly elevating organizational visibility and credibility.
Communications Project Manager at BroadSoft, Inc.
January 1, 2017 - August 1, 2018
Built and implemented a scalable internal communications framework (policies, SOPs, executive guidance), reducing cross-functional workflow friction by 35% and improving team productivity by 30%. Partnered with sales leadership to develop strategic, customer-facing narratives and briefing materials, contributing to a 20% increase in sales pipeline value and improving win-rate alignment. Designed an interactive VoIP technology timeline, increasing customer engagement with product content by 40% and strengthening brand credibility and buyer confidence.
Sr. Human Capital Consultant at General Dynamics Information Technology
November 1, 2015 - January 1, 2017
Optimized human capital operations for the U.S. Department of Defense by developing standardized SOPs and training programs, improving onboarding efficiency by 35% and compliance adherence by 25%. Led internal communications and employee engagement initiatives, increasing employee engagement scores by 30% and improving retention by 18%. Supported workforce planning and talent acquisition by creating targeted vacancy announcements and structured interview frameworks, reducing time-to-fill by 22% and improving candidate-role alignment.
Sr. Organizational Change Management Analyst at Dougherty & Associates, Inc.
March 1, 2014 - November 1, 2015
Delivered strategic internal and external communications for the U.S. Department of Health and Human Services, improving stakeholder engagement by 28% and message clarity across priority initiatives. Redesigned and maintained website content, increasing user accessibility and content usability scores by 40% while ensuring full compliance with federal standards. Managed end-to-end development of cross-functional communications (fact sheets, emerging tech materials), improving internal adoption of new initiatives by 25%.
Program Analyst at Your Recruiting Company, Inc.
September 1, 2012 - February 1, 2014
Led development of Continuity of Operations Plans (COOP) and Facility Emergency Action Plans (FEAP) for the U.S. Department of State, improving organizational emergency readiness by 30% across multiple bureaus. Established and chaired a cross-bureau emergency response committee, increasing interdepartmental coordination efficiency by 35% and accelerating decision-making timelines. Produced executive-level briefings and decision memos, enhancing leadership visibility into operational risks and improving response alignment by 25%.
Management Analyst/Consultant at BAE Systems
January 1, 2007 - October 1, 2011
Drove IT modernization initiatives for the U.S. Department of Homeland Security, improving system usability by 30% and operational efficiency across teams. Led organizational change management communications, executing multi-channel adoption campaigns that increased awareness and adoption of new technologies by 45%. Facilitated employee engagement initiatives and focus groups, informing leadership strategy and contributing to a 20% improvement in workforce development outcomes.

Education

M.A., Intercultural & International Communications at American University
January 11, 2030 - January 1, 2022
B.A., Psychology at University of Maryland, College Park
January 11, 2030 - May 20, 2026

Qualifications

Microsoft AI Certification
January 11, 2030 - January 1, 2026

Industry Experience

Non-Profit Organization, Government, Media & Entertainment, Education, Professional Services