Available to hire
Hi, I am Megan Anderson, a UX designer with a diverse background across multiple sectors. I specialise in user research and empathetic design, translating complex user needs into innovative, ethical digital solutions across nonprofits and education. I enjoy collaborating with multidisciplinary teams to create user-centered experiences that make a real impact.
I bring a proactive, collaborative mindset and a passion for inclusive design, DEIB initiatives, and scalable design systems. I love turning insights into clear, accessible interfaces and measurable improvements in engagement and adoption.
Language
English
Fluent
Work Experience
Junior User Experience Designer at Brightside
January 1, 2024 - December 31, 2025Led end-to-end qualitative research with 300+ users, driving core flow improvements that increased onboarding clarity by 25% and video feature adoption by 60%. Synthesised insights into user journeys, interaction flows, and high-fidelity UI aligned with design system standards. Streamlined cross-functional workflows by implementing Monday.com as a centralised planning and tracking system, replacing siloed processes and improving visibility, coordination, and proactive risk management.
Digital Delivery Officer at Brightside
January 1, 2024 - December 31, 2025Identified and resolved usability issues across end-to-end journeys, reducing friction by 30% and task completion time by 20%. Delivered data-driven UX insights from metrics and surveys, guiding platform improvements and boosting active engagement by 25%. Translated user needs into accessible, WCAG-compliant solutions through close cross-functional collaboration. Optimised onboarding and guidance through user feedback, reducing support queries by 25% and boosting sustained adoption.
Education Programmes Coordinator at Council for Advancement and Support Education, Europe
January 1, 2022 - December 31, 2023Led user-centred programme design and coordination, engaging 250+ stakeholders and improving satisfaction by ~30%. Developed app prototypes and optimized CMS platforms, enhancing content access and interactions, driving ~40% higher engagement. Partnered cross-culturally on DEIB initiatives, embedding inclusivity into design strategies and policies, enhancing participation and event representation.
Academic Mentor at National Tutoring Programme
January 1, 2021 - December 31, 2022Identified learning gaps and delivered tailored, trauma-informed interventions, improving SEN students’ engagement, skills, and literacy/numeracy by ~20%. Designed and delivered a 4-week cross-curricular unit for Year 2, boosting engagement by 30% and measurable learning outcomes by 25%.
Education Market Research Analyst at Eudaimonde
January 1, 2020 - December 31, 2021Conducted user research, translating insights into feature design and lesson planning, boosting usability and learning outcomes for hundreds. Delivered research-driven recommendations in collaboration with cross-functional teams, enhancing platform engagement (~25%) and lesson outcomes.
Education
BA International Development (First Class Honours) at University of Sussex, Falmer
January 1, 2018 - December 31, 2021A-Levels: World Development (A), English Literature (B), Geography (A) at Cheney School Sixth Form, Oxford
January 1, 2015 - December 31, 2017GCSEs including English (A*), Maths (B), BTEC Distinction at Cheney School, Oxford
January 1, 2010 - December 31, 2015BA International Development (First Class Honours) at University of Sussex, Falmer
January 1, 2018 - January 1, 2021Qualifications
Google UX Design Certificate
January 1, 2025 - February 16, 2026Google UX Design Certificate
January 1, 2025 - February 16, 2026Industry Experience
Non-Profit Organization, Education, Software & Internet, Media & Entertainment, Professional Services
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