My name is Meghann Bianco. I am a personable and dependable administrative professional based in Thunder Bay, Ontario. I have hands-on experience with data entry, front desk support, office administration and confidential record management in fast-paced environments, including remote customer service roles and social work geared college placements. I pride myself on clear communication in speech, writing and reading English, as it is my first language. I exude professionalism, and a calm, service-oriented approach that helps teams stay organized and clients feel supported. In past roles, I have handled multi-line phone systems, invoicing, filing, documentation, and community-facing work at The Shelter House, located in Thunder Bay Ontario as well as a Ford Dealership. I maintain confidentiality and delivering accurate data and take both these professional traits seriously. I am proficient with Microsoft software and various CRM tools. I thrive when working independently as well as collaboratively, contributing to operations that require high attention to detail, with focus, and intention.

Meghann Bianco

My name is Meghann Bianco. I am a personable and dependable administrative professional based in Thunder Bay, Ontario. I have hands-on experience with data entry, front desk support, office administration and confidential record management in fast-paced environments, including remote customer service roles and social work geared college placements. I pride myself on clear communication in speech, writing and reading English, as it is my first language. I exude professionalism, and a calm, service-oriented approach that helps teams stay organized and clients feel supported. In past roles, I have handled multi-line phone systems, invoicing, filing, documentation, and community-facing work at The Shelter House, located in Thunder Bay Ontario as well as a Ford Dealership. I maintain confidentiality and delivering accurate data and take both these professional traits seriously. I am proficient with Microsoft software and various CRM tools. I thrive when working independently as well as collaboratively, contributing to operations that require high attention to detail, with focus, and intention.

Available to hire

My name is Meghann Bianco.

I am a personable and dependable administrative professional based in Thunder Bay, Ontario. I have hands-on experience with data entry, front desk support, office administration and confidential record management in fast-paced environments, including remote customer service roles and social work geared college placements. I pride myself on clear communication in speech, writing and reading English, as it is my first language.

I exude professionalism, and a calm, service-oriented approach that helps teams stay organized and clients feel supported.

In past roles, I have handled multi-line phone systems, invoicing, filing, documentation, and community-facing work at The Shelter House, located in Thunder Bay Ontario as well as a Ford Dealership. I maintain confidentiality and delivering accurate data and take both these professional traits seriously. I am proficient with Microsoft software and various CRM tools. I thrive when working independently as well as collaboratively, contributing to operations that require high attention to detail, with focus, and intention.

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Language

English
Fluent

Work Experience

Customer Service Representative (Remote, Contract) at Pizza Hut U.S.- Intuitive Solutions
January 1, 2022 - October 1, 2022
Entered, verified, and updated customer data with a strong focus on accuracy and confidentiality. Resolved order issues, delivery concerns, and customer inquiries. Promoted offers and upsold services while maintaining high service standards. Demonstrated strong problem-solving skills and professionalism in a high-volume environment. Maintained confidential customer records and provided professional customer service.
Community Support Worker (College Student Placement) at Shelter House
January 1, 2020 - December 31, 2021
Provided compassionate individualized support to clients. Assisted with documentation, forms and access to community resources. Supported daily shelter operations, including meal service and facility organization. Fostered a safe, respectful and supportive environment through empathetic communication.
Receptionist at Pinewood Ford
January 1, 2011 - December 31, 2016
Managed multi-line phone systems and front desk operations. Completed invoicing, filing, and data entry with accuracy and discretion. Maintained confidential customer records and provided exceptional customer service.

Education

NCFS Program Coursework at Confederation College
January 11, 2030 - February 5, 2026

Qualifications

First Aid & CPR Certification
January 11, 2030 - February 5, 2026
Suicide Awareness & Prevention Training Certification
December 15, 2021 - February 12, 2021
WHIMIS TRAINING
February 5, 2022 - February 11, 2026
Completed and passed job safety training in unsafe environments

Industry Experience

Professional Services, Healthcare, Education, Non-Profit Organization, Retail

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