Hello, I'm Megha V J. I am a detail-oriented professional with hands-on experience in claims processing and operations, plus a background in producing PowerPoint presentations and business documents. I specialize in evaluating policy coverage, validating submissions, and deciding whether to accept, reject, or escalate claims while ensuring compliance. I also manage litigation and subrogation processes and use claims management systems to keep accurate records and deliver timely service. I'm a proactive team player who enjoys business analysis, process improvement, and smooth business operations. I thrive in fast-paced environments, excel at analyzing complex information, and collaborate with cross-functional teams to resolve claims and deliver high-quality results.

Hello, I'm Megha V J. I am a detail-oriented professional with hands-on experience in claims processing and operations, plus a background in producing PowerPoint presentations and business documents. I specialize in evaluating policy coverage, validating submissions, and deciding whether to accept, reject, or escalate claims while ensuring compliance. I also manage litigation and subrogation processes and use claims management systems to keep accurate records and deliver timely service. I'm a proactive team player who enjoys business analysis, process improvement, and smooth business operations. I thrive in fast-paced environments, excel at analyzing complex information, and collaborate with cross-functional teams to resolve claims and deliver high-quality results.

Available to hire

Hello, I’m Megha V J. I am a detail-oriented professional with hands-on experience in claims processing and operations, plus a background in producing PowerPoint presentations and business documents. I specialize in evaluating policy coverage, validating submissions, and deciding whether to accept, reject, or escalate claims while ensuring compliance. I also manage litigation and subrogation processes and use claims management systems to keep accurate records and deliver timely service.

I’m a proactive team player who enjoys business analysis, process improvement, and smooth business operations. I thrive in fast-paced environments, excel at analyzing complex information, and collaborate with cross-functional teams to resolve claims and deliver high-quality results.

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Language

English
Advanced

Work Experience

Senior Associate - Claims Operations at Allianz Services
September 1, 2025 - Present
Process and assess insurance claims by reviewing customer and third-party submissions, validating policy coverage, and accurately creating or declining claims in accordance with company guidelines. Investigate claim eligibility, analyze supporting documentation, and make informed decisions on claim acceptance, rejection, or escalation while ensuring regulatory and policy compliance. Manage litigation and recovery processes, including referring files to solicitors, handling subrogation matters, and escalating stagnant or complex claims for legal proceedings when required. Utilize specialized claims management systems and internal software to maintain accurate records, track claim progress, and deliver efficient service while meeting quality and turnaround standards.
Document Production Associate (L1) at Williams Lea India Private Limited
April 1, 2024 - May 31, 2025
Created and formatted high-quality PowerPoint presentations and business documents for global clients, ensuring strict adherence to brand guidelines, templates, and formatting standards. Managed multiple assignments in a fast-paced environment, consistently delivering accurate, visually appealing presentations within tight deadlines and SLAs. Demonstrated strong attention to detail by proofreading content, maintaining formatting consistency, and incorporating client revisions with precision. Thrived under pressure by effectively prioritizing tasks, adapting to urgent requests, and delivering high-quality work within challenging turnaround times.
Document Production Associate at Adecco
February 1, 2024 - April 30, 2024
Created and formatted business documents, reports, presentations, and templates using Microsoft Office Suite (Word, Excel, PowerPoint) in line with client style guides. Proofreading and Quality Check: Performed comprehensive spelling, grammar, punctuation, and consistency checks; cross-referenced document content against source data to ensure 100% accuracy. Designed and enhanced visual elements of presentations including charts, infographics, and slide layouts to improve clarity and professional appeal. Converted PDFs to editable formats and vice versa using Adobe Acrobat, ensuring formatting integrity throughout the conversion process.

Education

Master of Commerce (M.Com) at Indira Gandhi National Open University (IGNOU)
January 1, 2023 - June 29, 2026
Bachelor of Arts in Economics at Kerala University
January 1, 2019 - December 31, 2022
Higher Secondary - Commerce at Arya Central School, Trivandrum
January 1, 2017 - December 31, 2019
Master of Commerce (M.com) at Indira Gandhi Open National University (IGNOU)
January 1, 2023 - June 29, 2026
Bachelor of Arts in Economics at Kerala University
January 1, 2019 - December 31, 2022
Higher Secondary - Commerce at Arya Central School, Trivandrum
January 1, 2017 - December 31, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Professional Services, Other