Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I’m Melisa! A communication professional with a Master’s degree in Communication and a passion for connecting people, ideas, and innovation. I’ve worked across community management, brand strategy, and AI data evaluation, gaining the adaptability and analytical mindset to thrive in fast-changing environments. I love bridging creativity and strategy to turning ideas into impact, whether it’s growing a community, strengthening a brand, or improving digital experiences behind the scenes. With strong experience in Community, KOL and Affiliate management, I help brands build authentic engagement and drive results. Collaboration is my comfort zone, but I’m just as confident working independently with focus and heart. Fluent in Indonesian, English, and Malay, I bring clear and thoughtful communication to every project.…Hi, I’m Melisa! A communication professional with a Master’s degree in Communication and a passion for connecting people, ideas, and innovation. I’ve worked across community management, brand strategy, and AI data evaluation, gaining the adaptability and analytical mindset to thrive in fast-changing environments. I love bridging creativity and strategy to turning ideas into impact, whether it’s growing a community, strengthening a brand, or improving digital experiences behind the scenes. With strong experience in Community, KOL and Affiliate management, I help brands build authentic engagement and drive results. Collaboration is my comfort zone, but I’m just as confident working independently with focus and heart. Fluent in Indonesian, English, and Malay, I bring clear and thoughtful communication to every project.

Tri Melisa Selviani

Community Manager, Content Creator, Brand Strategist, +2





Hi, I’m Melisa! A communication professional with a Master’s degree in Communication and a passion for connecting people, ideas, and innovation. I’ve worked across community management, brand strategy, and AI data evaluation, gaining the adaptability and analytical mindset to thrive in fast-changing environments. I love bridging creativity and strategy to turning ideas into impact, whether it’s growing a community, strengthening a brand, or improving digital experiences behind the scenes. With strong experience in Community, KOL and Affiliate management, I help brands build authentic engagement and drive results. Collaboration is my comfort zone, but I’m just as confident working independently with focus and heart. Fluent in Indonesian, English, and Malay, I bring clear and thoughtful communication to every project.…Hi, I’m Melisa! A communication professional with a Master’s degree in Communication and a passion for connecting people, ideas, and innovation. I’ve worked across community management, brand strategy, and AI data evaluation, gaining the adaptability and analytical mindset to thrive in fast-changing environments. I love bridging creativity and strategy to turning ideas into impact, whether it’s growing a community, strengthening a brand, or improving digital experiences behind the scenes. With strong experience in Community, KOL and Affiliate management, I help brands build authentic engagement and drive results. Collaboration is my comfort zone, but I’m just as confident working independently with focus and heart. Fluent in Indonesian, English, and Malay, I bring clear and thoughtful communication to every project.

Available to hire

Hi, I’m Melisa! A communication professional with a Master’s degree in Communication and a passion for connecting people, ideas, and innovation.

I’ve worked across community management, brand strategy, and AI data evaluation, gaining the adaptability and analytical mindset to thrive in fast-changing environments. I love bridging creativity and strategy to turning ideas into impact, whether it’s growing a community, strengthening a brand, or improving digital experiences behind the scenes.

With strong experience in Community, KOL and Affiliate management, I help brands build authentic engagement and drive results. Collaboration is my comfort zone, but I’m just as confident working independently with focus and heart.

Fluent in Indonesian, English, and Malay, I bring clear and thoughtful communication to every project.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

Indonesian

Advanced

Malay

Advanced

English

Advanced

Work Experience

Quality Assurance - Malay Language Transcriptions at Apen Remote

February 1, 2025 - November 6, 2025

Performed transcription labeling for Malay data, ensuring linguistic accuracy and consistency. Executed quality control on transcriptions, verifying spelling, grammar, and contextual accuracy. Assessed audio transcriptions to ensure alignment with project specifications and AI training requirements. Provided detailed feedback and corrections to enhance transcription quality for AI language model development. Achieved 99% accuracy in quality assessment and efficiently handled 2,000+ cases per week as a QA and 1,000+ cases per week as a labeler.

Project Moderator at Apen Remote

February 1, 2025 - February 1, 2025

Conducted case classification and data labeling for Language Identification with a focus on Malay language. Performed quality inspections to ensure accuracy and adherence to high standards in language identification tasks. Ensured the consistent and reliable performance of the language identification model in identifying Malay content. Executed thorough quality checks to verify the reliability and consistency of labeled data. Collaborated with cross-functional teams to meet project deadlines and maintain compliance with established standards. Monitored and analyzed relevant social media trends to enhance labeling accuracy and contextual relevance, aligned with project specifications and AI training requirements.

Community Specialist at BERT’s Digital Solution

April 1, 2024 - November 6, 2025

Managed over 40 WhatsApp community groups with a total membership exceeding 10,000, ensuring vibrant and active community interactions. Maintained and monitored the community database, tracking daily, weekly, and monthly member growth. Developed and implemented innovative engagement strategies through interactive events, challenges, and activities to sustain a lively community atmosphere. Led end-to-end content creation for daily conversations within WhatsApp and organized FGDs with Ibu2Canggih and Geng Glowing, collaborating with KOLs, brands, and the design team to meet FGD needs. Gathered and analyzed member feedback to continuously improve engagement initiatives, reported bugs for IT to improve Bertpoints website, and enhanced internal company website usability.

Brand Strategist at BERT’s Digital Solution

April 1, 2024 - April 1, 2024

Collaborated with cross-functional teams to plan and execute marketing campaigns, craft compelling content, and articulate the brand voice. Produced engaging copy for ads and social media, created storyboards, and contributed to content frameworks. Drove engagement by increasing reach and impressions through creative content and close collaboration with the content team. Conducted competitive research to identify opportunities and threats, developed brand guidelines, and supported website improvements by coordinating with departments to align content with business objectives.

KOL - TikTok Affiliate at Various Brands (TikTok Affiliate Campaigns)

December 1, 2023 - December 1, 2023

Handled end-to-end creator acquisition for brand campaigns, delivering briefs, tracking GMV, and generating client reports across 20+ brand collaborations. Built and managed a community of 1,000+ affiliate members in WhatsApp groups, grew the @Ibu2canggih TikTok account by 1,000 followers in one month, and maintained daily content posting with active engagement and analytics-based evaluation.

Digital Marketing Associate (Apprenticeship) at RevoU Internal Project

July 1, 2022 - July 1, 2022

Developed Instagram & TikTok accounts, created content plans and strategy, and ran campaigns that increased followers and reach. Executed content planning, caption writing, posting, and engagement efforts to grow brand presence across social platforms.

Personal Shopper at Pipeno_id Pekanbaru

October 1, 2019 - October 1, 2019

Managed an online shop on Instagram, planned content and posting schedule, and grew the follower base while engaging with customers. Coordinated collaborations with local influencers and increased impressions.