Mercy Lamptey

Available to hire

I’m Mercy Lamptey, an operations and administrative professional with experience coordinating institutional functions, managing documentation workflows, and supporting decision-making in multinational and…

About

I’m Mercy Lamptey, an operations and administrative professional with experience coordinating institutional functions, managing documentation workflows, and supporting decision-making in multinational and government-adjacent settings. I’m skilled at maintaining institutional protocols, handling confidential information with care, and ensuring quality control across communications and records.

I’ve supported partnership and stakeholder coordination through accurate documentation, deadline tracking, and correspondence management, while also contributing to media and public-facing work through broadcast journalism and communications support. I enjoy bringing structure, reliability, and a friendly, collaborative approach to operations—helping teams run smoothly and communicate clearly.

  • 1 year's experience
  • Joined October 2026

Languages

  • EnglishFluent
  • AkanFluent
  • FrenchBeginner
  • GermanBeginner

Industry experience

  • Government
  • Media & Entertainment
  • Non-Profit Organization
  • Professional Services

Work experience

Administrative & Communications Coordinator · AL-Lyth Foundation, International Humanitarian NGOAug 2025 – Jun 2026 · 11 mos

Coordinated institutional operations, documentation, and stakeholder communications across international organizational functions. Managed formal partnership agreements and institutional correspondence with consulting firms and international partners. Maintained comprehensive filing systems, tracking deadlines and deliverables across multiple projects. Prepared documentation for partnership reviews with a focus on accuracy and confidentiality of sensitive information.

Administrative & Communications Assistant (National Service) · Ghana Armed Forces, Department of Public RelationsNov 2024 – Aug 2025 · 10 mos

Supported the institutional public relations department with official communications, press materials, and formal correspondence for senior leadership. Managed website content using WordPress and email systems using Mailchimp to maintain accuracy and institutional standards. Maintained records management systems, scheduling, and correspondence tracking in a high-discipline environment, following strict confidentiality and protocol procedures.

News Anchor & Broadcast Journalist · Live FM, National Radio NetworkAug 2023 – Oct 2023 · 3 mos

Managed live daily broadcast operations, editorial coordination, and information verification. Coordinated scheduling and worked with production and editorial teams to meet strict broadcast deadlines, ensuring accuracy and professionalism in on-air content.

Education

Bachelor of Arts (BA) in Communication Studies · University of Cape Coast, Ghana2020 – 2024

Certifications and awards

Digital Marketing Certification (Digital AdExpert)2030 – 2026
Public Service Virtual Experience (For age: Public Sector Operations, Policy Analysis, Stakeholder Communication, and Administrative Processes)2030 – 2026
Aspire Leadership Programme2030 – 2026
Democratising Education for Sustainability and Justice (Cambridge)2030 – 2026

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