B2B sales and ticketing professional with strong client relationships and problem-solving skills, focused on resolving complex ticketing issues, supporting airline booking systems, and helping business partners comply with pricing and policies. Experienced in negotiation, customer support, networking, and delivering tailored solutions that drive business growth and meet sales targets. Also a performing vocalist/musician, songwriter/composer, and band member with live performance and vocal arrangement experience. Skilled in memorizing music, observing choir direction, composing vocal arrangements, and delivering stage-ready performances.

Semesa Vasukicakau

B2B sales and ticketing professional with strong client relationships and problem-solving skills, focused on resolving complex ticketing issues, supporting airline booking systems, and helping business partners comply with pricing and policies. Experienced in negotiation, customer support, networking, and delivering tailored solutions that drive business growth and meet sales targets. Also a performing vocalist/musician, songwriter/composer, and band member with live performance and vocal arrangement experience. Skilled in memorizing music, observing choir direction, composing vocal arrangements, and delivering stage-ready performances.

Available to hire

B2B sales and ticketing professional with strong client relationships and problem-solving skills, focused on resolving complex ticketing issues, supporting airline booking systems, and helping business partners comply with pricing and policies. Experienced in negotiation, customer support, networking, and delivering tailored solutions that drive business growth and meet sales targets.

Also a performing vocalist/musician, songwriter/composer, and band member with live performance and vocal arrangement experience. Skilled in memorizing music, observing choir direction, composing vocal arrangements, and delivering stage-ready performances.

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Language

English
Fluent
Fijian
Fluent

Work Experience

B2B Customer Sales Representative at Mindpearl
June 6, 2022 - Present
Provide information about available fares, discounts, promotions, and payment options. Ensure that the business partners are aware of and comply with the airline's pricing, policies, and terms. Help resolve any issues related to ticketing, such as incorrect bookings, pricing discrepancies, or over- bookings. Serve as a primary point of contact for handling queries, requests, and concerns from these partners. Build and maintain strong, long-lasting relationships with partners by understanding their needs and providing tailored solutions. Assist B2B clients with airline booking systems (e.g., Amadeus, Sabre, or Galileo), including helping them book flight.
Trade Assistant / Trade Assistant (Bore holes, woodwork, post holes, minor plumbing/welding/concrete support) at Water Authority Of Fiji
May 1, 2017 - June 1, 2022
Performed manual and semi-skilled trade tasks including drilling bore holes for screws/dowels, finishing woodwork/wallboard surfaces, digging and directing post-hole work, setting poles for structures, measuring materials and distances for layout, and assisting with minor plumbing, welding, and concrete mixing. Reinforced joints using nails or other fasteners to prepare items for finishing.
Accounting / Sales / Customer Service (combined study / early experience)
January 1, 2010 - December 31, 2013

Education

High school at Dudley High School
January 1, 2010 - December 1, 2013
Accounting, English, Maths, Economics, and Computer Science (Majored) at Dudley High School
January 1, 2010 - December 1, 2013
Major in Accounting, English, Maths, Economics, and Computer Science at Maje d in (institution not specified)
January 1, 2010 - December 31, 2013
Customer Service / Sales Representative (education context unclear) at SEMES AVA SUKIC AKA U (institution not specified)
January 1, 2014 - January 1, 2017
High School English (Fiijian) at Dudley High School
January 1, 2017 - June 1, 2022

Qualifications

Major in Accounting, English, Maths, Economics, and Computer Science
January 1, 2014 - January 1, 2017

Industry Experience

Media & Entertainment, Professional Services, Travel & Hospitality, Transportation & Logistics, Education, Retail, Other