I am an ISTQB-certified Software Quality Coach and Senior QA Leader with over a decade of experience in the tech industry. My journey has taken me through various sectors including banking and telecommunications, where I've developed strategies that drive quality excellence. I love mentoring teams and fostering a culture of continuous improvement to enhance software delivery.

Sylvanus Metuge

I am an ISTQB-certified Software Quality Coach and Senior QA Leader with over a decade of experience in the tech industry. My journey has taken me through various sectors including banking and telecommunications, where I've developed strategies that drive quality excellence. I love mentoring teams and fostering a culture of continuous improvement to enhance software delivery.

Available to hire

I am an ISTQB-certified Software Quality Coach and Senior QA Leader with over a decade of experience in the tech industry. My journey has taken me through various sectors including banking and telecommunications, where I’ve developed strategies that drive quality excellence. I love mentoring teams and fostering a culture of continuous improvement to enhance software delivery.

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Experience Level

Expert
Intermediate
Intermediate

Language

English
Fluent
French
Advanced
Korean
Intermediate

Work Experience

QA Coordinator (UAT) / Software Quality Coach at Desjardins
June 1, 2024 - Present
Led end-to-end UAT and quality strategy for complex, large-scale systems, ensuring compliance with business requirements, standards, and specifications. Designed test scenarios and guided analysts in writing functional specifications.
QA Consultant at Blue Cross
February 1, 2023 - May 1, 2024
Delivered backend and frontend testing while actively contributing to application quality across releases. Designed hybrid manual + automation strategies aligned with organizational standards.
QA / Agile Consultant at BDC (Business Development Bank of Canada)
December 1, 2021 - January 1, 2023
Led QA across multiple Scrum teams, standardizing test automation practices and improving testing coverage by 50%. Guided analysts in requirements analysis and coached developers.
QA Lead / Agile Coach at Desjardins
September 1, 2020 - December 1, 2021
Coached and mentored onsite and offshore QA teams. Led planning, execution, and reporting of QA activities while defining quality metrics.

Education

A.E.C at Montreal College
January 1, 2020 - May 16, 2026
MBA at Ajou University
January 1, 2020 - May 16, 2026
B.Sc. at University of Buea
January 1, 2020 - May 16, 2026

Qualifications

ISTQB – Certified Quality Assurance Analyst
January 11, 2030 - May 16, 2026
PSM II – Professional Scrum Master II
January 11, 2030 - May 16, 2026
M&E - Monitoring and Evaluation Certification Program
January 11, 2030 - May 16, 2026

Industry Experience

Financial Services, Healthcare, Telecommunications, Software & Internet

Experience Level

Expert
Intermediate
Intermediate

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