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I am an ISTQB-certified Software Quality Coach and Senior QA Leader with over a decade of experience in the tech industry. My journey has taken me through various sectors including banking and telecommunications, where I've developed strategies that drive quality excellence. I love mentoring teams and fostering a culture of continuous improvement to enhance software delivery.…

Sylvanus Metuge

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I am an ISTQB-certified Software Quality Coach and Senior QA Leader with over a decade of experience in the tech industry. My journey has taken me through various sectors including banking and telecommunications, where I've developed strategies that drive quality excellence. I love mentoring teams and fostering a culture of continuous improvement to enhance software delivery.…

Available to hire

I am an ISTQB-certified Software Quality Coach and Senior QA Leader with over a decade of experience in the tech industry. My journey has taken me through various sectors including banking and telecommunications, where I’ve developed strategies that drive quality excellence. I love mentoring teams and fostering a culture of continuous improvement to enhance software delivery.

Skills

API

Selenium

Java

Experience Level

API

Expert

Selenium

Intermediate

Java

Intermediate

Language

English

Fluent

French

Advanced

Korean

Intermediate

Work Experience

QA Coordinator (UAT) / Software Quality Coach at Desjardins

June 1, 2024 - Present

Led end-to-end UAT and quality strategy for complex, large-scale systems, ensuring compliance with business requirements, standards, and specifications. Designed test scenarios and guided analysts in writing functional specifications.

QA Consultant at Blue Cross

February 1, 2023 - May 1, 2024

Delivered backend and frontend testing while actively contributing to application quality across releases. Designed hybrid manual + automation strategies aligned with organizational standards.

QA / Agile Consultant at BDC (Business Development Bank of Canada)

December 1, 2021 - January 1, 2023

Led QA across multiple Scrum teams, standardizing test automation practices and improving testing coverage by 50%. Guided analysts in requirements analysis and coached developers.

QA Lead / Agile Coach at Desjardins

September 1, 2020 - December 1, 2021

Coached and mentored onsite and offshore QA teams. Led planning, execution, and reporting of QA activities while defining quality metrics.