I am an experienced UX/UI Designer/Analyst with over 6 years of expertise in project management, analysis, design, and implementation of digital solutions. My passion lies in crafting user-centered interfaces that seamlessly blend functionality with aesthetics to deliver exceptional user experiences.

Hassouni

I am an experienced UX/UI Designer/Analyst with over 6 years of expertise in project management, analysis, design, and implementation of digital solutions. My passion lies in crafting user-centered interfaces that seamlessly blend functionality with aesthetics to deliver exceptional user experiences.

Available to hire

I am an experienced UX/UI Designer/Analyst with over 6 years of expertise in project management, analysis, design, and implementation of digital solutions. My passion lies in crafting user-centered interfaces that seamlessly blend functionality with aesthetics to deliver exceptional user experiences.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

French
Fluent
Dutch
Advanced
English
Fluent

Work Experience

Advanced IT Consultant at Akkodis – European Commission
June 1, 2023 - Present
Second-line IT support engineer for Commission services; managed ServiceNow and Jira tickets; created comprehensive documentation; developed a Power BI dashboard for a Commission service; contributed to testing and knowledge sharing.
Business Analyst at Sopra Steria – Belgian Federal Police (Aeroline defense & security department)
September 1, 2022 - June 1, 2023
Business analyst in the solution owner team for i-Police, consolidating 80+ applications into a single platform; performed business needs analysis, created BPMN diagrams, requirements traceability, Confluence documentation, and gap analyses.
Business Analyst at GlaxoSmithKline (GSK)
October 1, 2021 - September 1, 2022
Digital Visual Certification project: designed interface (Figma) and prototyped; developed automated VBA tool in Excel to calculate certification criteria; created user guides and conducted user tests.
UX/UI Designer at Nespresso – BeLux (e-Business Team)
May 1, 2021 - September 1, 2021
Designed Nespresso Recipes Platform from scratch, enabling recipe discovery through filters and a system for internal recipe creation by the marketing team; delivered UX improvements and contributed to increased site engagement.

Education

Master Degree in Business Analyst at ICHEC/ECAM
January 1, 2021 - January 1, 2024
Bachelor Degree in e-Business at EPHEC
January 1, 2017 - January 1, 2021

Qualifications

Scrum Master Certification
January 11, 2030 - March 4, 2026
Product Owner Certification
January 11, 2030 - March 4, 2026

Industry Experience

Government, Software & Internet, Professional Services