Available to hire
Hi, I’m Marc Fierro, a web production professional with over 22 years of experience in managing and producing web content and applications for a diverse range of organizations including government, non-profit, and corporate websites. I specialize in migrating high-profile websites to open-source platforms such as Drupal, with a strong focus on improving efficiency and reducing costs. I have a passion for developing and implementing innovative web solutions while ensuring accessibility and compliance standards are met.
Throughout my career, I’ve collaborated with small teams and developers, worked extensively with multiple content management systems, and managed web analytics to optimize site performance and SEO. I am eager to join a dynamic organization where I can leverage my skills in web development, content management, and digital analytics to contribute to impactful online communications and projects.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Work Experience
Web Content Manager at IMSolutions LLC.
June 1, 2025 - August 29, 2025Managed web content for the Department of Commerce’s National Oceanic and Atmospheric Administration (NOAA), overseeing Acquisition & Grants Office websites on Drupal and Google Sites platforms. Updated content, monitored web traffic with Google Analytics, LookerStudio, and Siteimprove, and implemented SEO best practices. Coordinated web permissions and security for classified documents and collaborated with graphic designers on site rebranding. Ensured 508 accessibility compliance and participated in web committee meetings.
Web Content Manager at The Creative Group/Robert Half
August 1, 2022 - August 29, 2025Contract role managing web content for the United States Pharmacopeia. Created microsites and pages using Drupal 8 and 9, updated affiliate websites, and managed image resizing with Photoshop. Posted events and workshops, handled Jira ticket board for web requests, monitored BrightEdge for SEO, and ensured 508 compliance. Participated in bi-weekly team meetings and web traffic analysis.
Web Content Manager at The Ventura Group, Inc.
September 1, 2020 - August 29, 2025Produced and updated content for the Department of Veterans Affairs using TeamSite, including awareness campaign pages and interactive graphics with Photoshop and Dreamweaver. Assisted developers with web application launches adhering to strict security requirements, tested and verified content pre-production, monitored web feedback via SQL database, and ensured 508 compliance. Reported site traffic using Google Analytics and submitted monthly government contract reports.
Technical Consultant/Web Content Manager at Universal Consulting Services, Inc.
September 1, 2016 - August 29, 2025Managed web content for the Department of Veterans Affairs using TeamSite. Created campaign content and interactive graphics, supported web application security launches, managed database and workflow modifications, ensured 508 compliance, extracted and shared feedback comments from SQL database, monitored website stability after security upgrades, and used Google Analytics for traffic reporting. Prepared monthly reports per government contract requirements.
Web Production Manager at U.S. Chamber of Commerce
April 1, 2014 - August 29, 2025Managed the Chamber’s web properties, providing training and support to internal clients. Approved web content for quality and technical compliance, built live and archived webcast pages, reported analytics, conducted training sessions on various CMS platforms, updated the Intranet site using SharePoint 2010, managed permissions, and maintained site templates using HTML, CSS, and XML. Participated in website migrations to Drupal and WordPress for cost reduction and supported email marketing.
Operations Administrator at International Communication Association
December 1, 2005 - August 29, 2025Maintained and updated the organization’s website and membership database, provided support for web-based paper submissions, managed audio-visual equipment for annual conferences, produced conference programs, supported the Executive Director during large events, and provided backup accounting support.
Technical Assistant at Association of American Colleges and Universities
January 1, 2004 - August 29, 2025Supported the SENCER project funded by the NSF by providing logistical and technical assistance. Coordinated the annual SENCER Summer Institute and managed online support, databases, communications, and budget. Assisted in composing newsletters, coordinating A/V needs, and managing large events involving academic scholars nationally and internationally.
Web Content Manager at IMSolutions LLC.
June 1, 2025 - August 29, 2025Managed the Department of Commerce’s National Oceanic and Atmospheric Administration (NOAA) Acquisition & Grants Office (AGO) web properties on Drupal and Google Sites platforms. Responsibilities included updating content, monitoring web traffic using Google Analytics, LookerStudio and Siteimprove, implementing SEO best practices, managing Google Drive permissions, rebranding internal sites, and ensuring 508 accessibility compliance. Participated in bi-weekly NOAA Web Committee meetings to coordinate deliverables and projects.
Web Content Manager at The Creative Group/Robert Half
August 1, 2022 - August 29, 2025Served as Web Content Manager in a contract role for the United States Pharmacopeia (USP). Duties involved building and updating microsites and web pages on usp.org using Drupal 8 and 9, resizing images with Photoshop, posting events and workshops, managing Jira Web Com ticket board, attending team meetings, monitoring web traffic with BrightEdge, implementing SEO best practices, and ensuring 508 accessibility compliance.
Web Content Manager at The Ventura Group, Inc.
September 1, 2020 - August 29, 2025Worked for the Department of Veterans Affairs producing and updating website content daily using TeamSite based on input from Subject Matter Experts. Delivered monthly health awareness campaign pages, interactive graphics via Photoshop and Dreamweaver, assisted developers with secure government web applications, handled content workflow and database modifications, ensured 508 compliance, monitored feedback and traffic using Google Analytics, and prepared monthly government contract reports.
Technical Consultant/Web Content Manager at Universal Consulting Services, Inc.
September 1, 2016 - August 29, 2025Similar responsibilities as with The Ventura Group for Department of Veterans Affairs. Duties included content production and updates using TeamSite, health awareness campaign development, graphic production, compliance with government security requirements and 508 accessibility, coordination with application developers, extraction and sharing of feedback, website traffic monitoring, and contract reporting.
Web Production Manager at U.S. Chamber of Commerce
April 1, 2014 - August 29, 2025Managed web content production for the Chamber's sites, provided training and support to web authors, approved submitted content, built webcast pages for live and archived videos, reported analytics, updated intranet on SharePoint 2010, handled SharePoint and CMS user permissions, maintained templates and web content, assisted with migrations from proprietary to open-source CMS, tested security updates, participated in marketing strategy, and supported email marketing campaigns.
Operations Administrator at International Communication Association
December 1, 2005 - August 29, 2025Maintained website and membership database, supported the web-based paper submission site, managed audio-visual equipment for annual conferences, produced conference programs including editing and formatting, supported conference management and executive director, and provided backup support for accounting department.
Technical Assistant at Association of American Colleges and Universities
January 1, 2004 - August 29, 2025Supported the SENCER project funded by NSF, provided logistical and technical support to project leaders, coordinated the annual summer institute, managed databases, assisted with newsletters and bulk correspondence, participated in web committee, coordinated audio/visual needs for meetings, and managed a budget of nearly $1 million including organizing a major institute in 2003.
Education
Bachelor of Science, Integrative Studies, Concentration, Business Administration at George Mason University, Fairfax, VA
January 11, 2030 - August 1, 2002Bachelor of Science, Integrative Studies, Concentration in Business Administration at George Mason University
January 11, 2030 - August 1, 2002HTML, Cascading Style Sheets, JavaScript Courses at EEI Communications
January 11, 2030 - August 29, 2025Drupal Capital Camp at George Washington University
January 1, 2013 - January 1, 2013MS SharePoint 2010 for Power Users at Microsoft
January 11, 2030 - August 29, 2025Digital Analytics Program 101, DAP Learning Series Webinars at General Services Administration
January 11, 2030 - August 29, 2025Qualifications
Public Trust (PIV/CAC)
January 11, 2030 - September 1, 2025Drupal Capital Camp 2013
January 1, 2013 - August 29, 2025MS SharePoint 2010 for Power Users
January 11, 2030 - August 29, 2025Digital Analytics Program 101 (DAP Learning Series)
January 11, 2030 - August 29, 2025Public Trust (PIV/CAC)
January 11, 2030 - September 1, 2025Industry Experience
Government, Non-Profit Organization, Professional Services
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