Available to hire
Business Operations Coordinator with 8+ years of experience managing client relations, logistics, and digital acquisition. I specialize in building standardized workflows that scale and executing marketing campaigns that convert. I’m passionate about optimizing the journey from the first click to the final delivery.
Language
French
Advanced
English
Advanced
Work Experience
Digital Marketing Specialist at Independent / Freelance
March 1, 2025 - PresentLed digital marketing initiatives, created and executed conversion-driven email marketing campaigns; analyzed and monitored marketing performance metrics (open rates, click-through rates, conversion rates); qualified, nurtured, and sold generated leads; implemented automated follow-up and lead nurturing workflows; collaborated with sales to ensure effective lead handover; supported optimization of the conversion funnel and enhanced brand visibility.
Operations Coordinator at Unknown
December 1, 2016 - January 1, 2025Coordinated daily operations including customer inquiries, order processing, and follow-ups; acted as main point of contact for clients and external partners; managed end-to-end order coordination including scheduling, deadlines, and deliveries; tracked and updated operational data in internal systems and reporting tools; standardized operational workflows using checklists, process documentation, and reminders; ensured cross-functional coordination to support service delivery and customer satisfaction; supported revenue and operations across growth initiatives, following up on leads and orders to drive efficiency and results.
Education
Master’s Degree in Communication at CNTEM AD
January 11, 2030 - January 1, 2015Certificate in Email Marketing at Simplilearn
January 11, 2030 - January 1, 2026Certificate in Social Media Management at Meta
January 11, 2030 - January 1, 2026Qualifications
Advanced English Certificate – English Teaching Program
January 11, 2030 - January 1, 2023Master’s Degree in Communication
January 11, 2030 - January 1, 2015Advanced English Certificate – English Teaching Program
January 11, 2030 - January 1, 2023Certificate in Email Marketing – Simplilearn
January 11, 2030 - January 1, 2026Certificate in Social Media Management – Meta
January 11, 2030 - January 1, 2026Industry Experience
Media & Entertainment, Software & Internet, Professional Services, Education, Retail
Hire a Social Media Manager
We have the best social media manager experts on Twine. Hire a social media manager in Antananarivo today.