Michael Owoicho Oga

Engineering lead for a Nigerian event ticketing platform. Built and shipped v1 in ~72 hours using Next.js 14, Supabase, Paystack, Resend, and Vercel, and owned engineering from launch. Delivered QR-coded tickets, staff scanning, organiser dashboards, and Paystack payout/settlement flows. Built an Anthropic-powered AI support agent (tool-assisted, allowlisted) to verify Paystack payments, automatically resolve “paid but no ticket” cases, and log complaints with reference codes to an admin support desk. Shipped affiliate program features, organiser-facing newsletter/moderation systems, and implemented authenticated cron-based background jobs for reconciliation, reminders, event completion, and admin digests.

Built a WhatsApp and Telegram AI business OS for an immigration/study-abroad consultancy to handle onboarding, service selection, document guidance, and payments with minimal human involvement. Processed 619 leads in two weeks and converted 18 paying clients in the first deployment phase, including a first paying client within 24 hours of launch. Added a CRM layer with lead profiles, staff assignment, and department-based visibility, and structured agent prompts to separate knowledge, personality, and rules. Implemented with Node.js, Anthropic Claude, Redis for session state, Supabase, Paystack, deployed on Railway with CI/CD.

Developed async lead generation pipelines in Python and Node.js to pull and enrich leads from multiple sources. Used LLMs to score leads and generate personalized outreach content across microservices. Integrated Gmail and Google Workspace APIs so follow-up sequences ran end-to-end with no manual work.