Available to hire
I’m Federica Miele, a motivated retail professional with strong customer service skills and a genuine passion for luxury fashion. I excel at building meaningful, long-term relationships with international clients and delivering personalized, high-quality client experiences in fast-paced environments.
I am a native Italian speaker, fluent in English and Spanish, and I am relocating to Dublin, Ireland in July 2026 to pursue new opportunities.
Skills
Experience Level
Expert
Language
Italian
Fluent
English
Fluent
Spanish; Castilian
Advanced
Work Experience
Shop Assistant at Lucy Bags
May 1, 2025 - June 1, 2026Delivered personalized client service and supported sales processes; Managed stock control and in-store replenishment; Handled cash operations and daily closing procedures; Assisted with visual merchandising and store presentation standards; Supported store coordination in the absence of the store manager.
Receptionist at Club Del Sole
April 1, 2023 - October 31, 2023Welcomed and assisted guests in hotel and resort settings. Handled front desk operations, including check-in and check-out procedures. Managed guest inquiries and provided on-site support during stays. Maintained high standards of guest satisfaction and service quality.
Education
Diploma in Hospitality Management at IPSAR Giacomo Matteotti
January 1, 2019 - December 31, 2024Fashion & Luxury Digital Marketing & Communication (Online, in progress) at Vogue College of Fashion
May 1, 2025 - May 16, 2026Qualifications
HACCP Professional Qualification in Tourism Operations
January 11, 2030 - May 16, 2026EQF 3 Level Revenue Management course
January 11, 2030 - May 16, 2026English DET – B2 level (IELTS equivalent 6.0)
January 11, 2030 - May 16, 2026Industry Experience
Retail, Travel & Hospitality, Education, Professional Services, Media & Entertainment
Skills
Experience Level
Expert
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