I'm Federica Miele, a motivated retail professional with strong customer service skills and a genuine passion for luxury fashion. I excel at building meaningful, long-term relationships with international clients and delivering personalized, high-quality client experiences in fast-paced environments. I am a native Italian speaker, fluent in English and Spanish, and I am relocating to Dublin, Ireland in July 2026 to pursue new opportunities.

I'm Federica Miele, a motivated retail professional with strong customer service skills and a genuine passion for luxury fashion. I excel at building meaningful, long-term relationships with international clients and delivering personalized, high-quality client experiences in fast-paced environments. I am a native Italian speaker, fluent in English and Spanish, and I am relocating to Dublin, Ireland in July 2026 to pursue new opportunities.

Available to hire

I’m Federica Miele, a motivated retail professional with strong customer service skills and a genuine passion for luxury fashion. I excel at building meaningful, long-term relationships with international clients and delivering personalized, high-quality client experiences in fast-paced environments.

I am a native Italian speaker, fluent in English and Spanish, and I am relocating to Dublin, Ireland in July 2026 to pursue new opportunities.

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Experience Level

Expert

Language

Italian
Fluent
English
Fluent
Spanish; Castilian
Advanced

Work Experience

Shop Assistant at Lucy Bags
May 1, 2025 - June 1, 2026
Delivered personalized client service and supported sales processes; Managed stock control and in-store replenishment; Handled cash operations and daily closing procedures; Assisted with visual merchandising and store presentation standards; Supported store coordination in the absence of the store manager.
Receptionist at Club Del Sole
April 1, 2023 - October 31, 2023
Welcomed and assisted guests in hotel and resort settings. Handled front desk operations, including check-in and check-out procedures. Managed guest inquiries and provided on-site support during stays. Maintained high standards of guest satisfaction and service quality.

Education

Diploma in Hospitality Management at IPSAR Giacomo Matteotti
January 1, 2019 - December 31, 2024
Fashion & Luxury Digital Marketing & Communication (Online, in progress) at Vogue College of Fashion
May 1, 2025 - May 16, 2026

Qualifications

HACCP Professional Qualification in Tourism Operations
January 11, 2030 - May 16, 2026
EQF 3 Level Revenue Management course
January 11, 2030 - May 16, 2026
English DET – B2 level (IELTS equivalent 6.0)
January 11, 2030 - May 16, 2026

Industry Experience

Retail, Travel & Hospitality, Education, Professional Services, Media & Entertainment