Available to hire
Hello! I’m Milak Choudhury, a ISTQB-certified QA Engineer with over eight years of hands-on experience in manual and automated software testing across web, mobile, API platforms and Windows-based applications. I enjoy collaborating with cross-functional teams in Agile and DevOps settings to design thorough test plans, craft clear test cases, and identify critical defects that improve product quality.
I’m actively expanding automation skills with Cypress, JavaScript, and Postman, and I’m passionate about mentoring junior testers, streamlining release processes, and delivering reliable software.
Experience Level
Language
English
Fluent
Work Experience
QA Engineer at Cheshire Datasystems Ltd (CDL)
November 1, 2016 - December 1, 2024Led QA for over 50 core components within CDL's flagship insurance platform. Designed and executed manual and exploratory test cases across web and mobile apps. Developed API regression test suites in Postman (validating JSON/XML responses). Contributed to Cypress-based automation for web applications. Collaborated with developers, BAs, and stakeholders in Agile teams to deliver high-quality releases. Performed database validation using SQL across Oracle and MongoDB via Datagrip/DBeaver. Used BrowserStack for cross-platform mobile testing (Android/iOS). Created and maintained detailed test documentation including test plans, UAT sign-offs, and end-of-test reports. Mentored junior QA team members and contributed to knowledge sharing. Played a key role in winning JCB as a major enterprise client by ensuring testing excellence.
Customer Technical Advisor at John Lewis
August 1, 2015 - January 1, 2016Delivered high-level customer support using Salesforce CRM. Managed complex customer inquiries and escalations calmly and professionally. Maintained accurate logs and records to ensure service continuity and quality. Resolved technical and product-related queries effectively. Provided feedback to improve customer satisfaction and internal processes.
Education
AWS Certified Cloud Practitioner at Amazon Web Services
February 1, 2023 - December 9, 2025ISTQB - ISEB Certified Tester Foundation Level at ISTQB/ISEB
August 1, 2016 - December 9, 2025Finance and Accounting at University of Salford
September 1, 2009 - July 1, 2013Architecture at Liverpool John Moores University
September 1, 2005 - July 1, 2009Mathematics (B), Economics (C), History (C) at Parrswood Sixth Form College
September 1, 2003 - July 1, 2005GCSEs (9 A*-B) at The Kingsway High School
September 1, 1998 - July 1, 2003Qualifications
ISTQB - ISEB Certified Tester Foundation Level
August 1, 2016 - December 9, 2025AWS Certified Cloud Practitioner
February 1, 2023 - December 9, 2025Industry Experience
Software & Internet, Financial Services, Professional Services
Experience Level
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