Social Media & Content Specialist helping small businesses turn Instagram profiles into consistent sources of inbound enquiries and bookings. I help small businesses move away from random posting towards structured content systems that generate leads, improve conversion, and support sales goals. Experienced in short-form video (Reels), high-conversion profile optimisation, and practical AI-supported workflows to scale content production and improve efficiency.

Milena Zadroga

Social Media & Content Specialist helping small businesses turn Instagram profiles into consistent sources of inbound enquiries and bookings. I help small businesses move away from random posting towards structured content systems that generate leads, improve conversion, and support sales goals. Experienced in short-form video (Reels), high-conversion profile optimisation, and practical AI-supported workflows to scale content production and improve efficiency.

Available to hire

Social Media & Content Specialist helping small businesses turn Instagram profiles into consistent sources of inbound enquiries and bookings.

I help small businesses move away from random posting towards structured content systems that generate leads, improve conversion, and support sales goals. Experienced in short-form video (Reels), high-conversion profile optimisation, and practical AI-supported workflows to scale content production and improve efficiency.

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Experience Level

Intermediate

Language

Polish
Fluent
English
Intermediate

Work Experience

Social Media Specialist / Content Creator at Freelance / Remote
September 1, 2024 - Present
Designed and implemented structured Instagram content systems, replacing ad-hoc posting with goal-driven campaigns focused on lead generation and enquiries. Produced short-form video content (Reels) built around high-intent hooks and clear calls-to-action, driving a more consistent flow of inbound DM enquiries and booking requests. Optimised business profiles, including bios, highlights, and content flow, to reduce friction between follower and paying client. Managed full client onboarding, needs analysis, and performance-based content adjustments to align social media activity with business availability and sales priorities. Reviewed engagement and enquiry trends to refine content strategy and improve conversion quality over time.
Stock Coordinator / Part-time at George Asda
August 1, 2021 - Present
Managing stock flow and operational efficiency in a fast-paced environment.
Data Control Specialist at Technicolor
March 1, 2016 - August 1, 2021
Data control and quality standards within structured corporate workflows.
Quality Control & Production Documentation at IAC (Auria Solution)
June 1, 2014 - February 1, 2016
Quality control and production documentation.

Education

Functional Skills Level 2 - English & Mathematics at UK
January 11, 2030 - January 23, 2026
Liceum Ogólnokształcące (Equivalent to A-Level) at Poland
January 11, 2030 - January 23, 2026

Qualifications

BSc Health and Social Care Management
January 11, 2030 - January 1, 2028
Using AI in Business Development - Google / SGH
January 1, 2025 - January 23, 2026
Mobile Video & Content Creation
January 1, 2024 - January 23, 2026
Social Media Academy
January 1, 2024 - January 23, 2026
LinkedIn Strategy & Profile Management
January 1, 2023 - January 23, 2026

Industry Experience

Media & Entertainment, Professional Services, Software & Internet